Questions and Answers

Mort Quagmire Peter Drunken Clam

Got a game specific question about The Family Guy Game?  Post your question below and we’ll do our best to answer it as soon as possible.  Don’t want to wait?   We’ve aimed to answer many of the most common questions already, so check out the search box or start browsing the site to see if your question has already been answered.

Please Note: This is not a TinyCo run website, so while we will do our best to answer any questions you may have we may not always to able to “solve the problem”. If you’re having a major problem with your game your best bet is to always reach out to TinyCo Customer Support.  You can find their contact information, here

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7,380 responses to “Questions and Answers

  1. Zero progress. Can’t pass week one or get the colonel. Hope were compensated for this mess.

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  2. Hi. Nothing has been happening in my game for 4 days. The last thing I did was get Colonel Mustard and I think he completed 2 tasks. But now there are no missions to complete in the bottom left corner of my game. I think there is a problem/glitch as Peter has an exclamation mark above him and when I click on it I am told to unlock Shonuff (surely a different event). This challenge already has a tick beside it so it doesn’t let me do anything about it. The exclamation mark doesn’t go away though.

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    • RussianTigger

      This is part of the ongoing glitch they are trying to sort. Try putting Peter on his shortest task, and see if completiting that triggers any other tasks for this event

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      • Thanks for the advice but I am unable to put Peter on any task because of the exclamation point above him. It doesn’t go away no matter what I do.

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  3. As of last night (3-27) when I try to log in I get a load error saying “Trying to use empty Event level set while we have Event level progress”. Is there anything I can do to fix this? thx.

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    • Send a help request to TinyCo. There’s lots error appearing.

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    • Don’t know how to write my own response, so I’m writing it here. As of today, I can’t claim Joe Swanson. The game crashes. I am on an IPad mini 2 with iOS 12. I’ve tried hard resetting.

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      • Hi, there’s many issues just now, I think you’ll need contact TinyCo regarding this one as you’ve tried resetting.

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  4. Has anyone else found that their Drunken Clam has disappeared? I managed to unlock Mickey yesterday and I am unable to complete the “bang on the table” task to complete part 1. I have been through my inventory several times but it’s not there. I am unable to click on the icon that usually locates a building for a specific task. I’ve even tried using Jerome to see if I could find the Drunken Clam that way to no avail. I emailed support but haven’t heard anything yet. Thanks for any advice anyone can provide. Vickie

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  5. Megan McLellan

    Hey there so I keep getting an error everytime I try to create the chumbawambas. Then it just goes to the loading screen from the start up and i cant get back to the game. If i close it out completely from my phone i can get back in no issue. But everytime i try to make the chumbawamba it starts all over

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  6. Anyone know how to send a Contract Is form through the game while another issue is still pending? I can’t seem to write a second one while the first is unresolved. Completely unrelated, mind you?
    I’d prefer not to send email as too many are ignored or lost, so want to send through the game.

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  7. I recently upgraded my tablet from a Sony z2 to a surface pro 6 and am struggling to login. In the menu, the is only settings and privacy. I also tried to download and login on my note 9, but when I choose login through Google, it just sits there with the clam up like its loading. Several minutes go by and it doesn’t do anything. Please help me understand how to login, preferably on my surface pro. Thank you.

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  8. My Game on Facebook is upgrading since 19 hrs. Is this normal? (Germany)

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  9. Hi I was just wondering how much internet the game uses an hour

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  10. Just recently redownloaded the game, and after attempting to sync my account back up with Facebook, the game doesn’t load any farther than maybe 33% and consistently crashes… any ideas on how to fix it?
    P.S. I’m on iPhone and yes I’ve tried deleting and redownloading

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  11. Curious about how everyone gets Clams. Do you purchase clams? Or do you just save them up during events, and when there are no events. (From Visiting that 1 neighbor every day, watching Ads, etc)

    I try to collect them, but always just so low. I have also used the complete offers (installing other games, and playing them till you get to level 150 or whatever, which takes forever), but even then, it’s like a kid in a candy store with a few bucks.

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    • I have done everything but unfortunately the best way is to buy them although I did collect a lot of clams once by purchasing something that I wanted anyway, through the games free clams add when they offered double clams.
      I’ve been playing this game for so long now and you just CANNOT complete mini games without clams and then you have to try and figure out if you spending your clams on ” captain obvious” is gonna be worth it.
      I have triple maxed out in game dollars and absolutely nothing to use that money on. Why tiny co. Doesnt offer rare characters for those with a large amount of mulla, honestly ****** me off.

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  12. I feel like I’ve tried just about everything to change the Griffin House back to normal after the bug event, but it’s still got a big tarp over it. Any ideas?

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  13. I accidently deleted joes house how do i get it back

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  14. I’m doing the Halloween event and the first thing to place was ‘the blud bar’ which I got but it wouldn’t let me put it anywhere and now it’s disappeared, it’s not in my inventory and I can’t find how to get it back, I can’t complete ‘bloody hell part 2’ and move on to the next section until it’s done. Does anyone have the same problem and have a solution please

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    • You can only place it in the event area, try using the Go on the task but it may just take you to the Haunted House. Unfortunately with out inventories being so full things go in it and it’s a nightmare to find things, as they don’t always go under the right category.

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  15. Ever time i open the app its freezes cant play at all

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  16. For the fifth part of Show Me Your Tan Lines, it would not allow me to collect from the resort. This is the last of the three objectives for quest completion. Am I doing something wrong?

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