Got a game specific question about The Family Guy Game? Post your question below and we’ll do our best to answer it as soon as possible. Don’t want to wait? We’ve aimed to answer many of the most common questions already, so check out the search box or start browsing the site to see if your question has already been answered.
Please Note: This is not a TinyCo run website, so while we will do our best to answer any questions you may have we may not always to able to “solve the problem”. If you’re having a major problem with your game your best bet is to always reach out to TinyCo Customer Support. You can find their contact information, here.








Hi was wondering if anyone could help me. I have completed every quest in district 8 but still not able to get any quests for district 9.
Reading about i have seen that you have to complete Freaks and Geeks quests to advance which i did complete weeks ago.
All i have for quests is Build a blimp pt 7 but cannot click it, its in a yellow border box but when pressed does nothing at all.
Thankyou Leigh
PS love the site visit daily but first time i have commented keep up the great work.
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I am having a similar problem, freaks and geeks is completed and now I’m supposed to “tap the blimp construction site” but I don’t have one? I’ve looked up what it looks like and I don’t see it available to buy or anywhere on my map. Is there something I’m missing?
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Known issue, they are working on it.
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Hi, I have exactly the same problem, I reported the issue and to Tinyco and they have just replied saying that it is a known issue and they are working on a fix so fingers crossed it won’t be too long till its sorted
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I have the same problem, AND since I completed the latest update this afternoon I have lost all of the items required that I already had to build my blimp!! This sucks….
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My Blimp construction site never appeared after stewie looked for it! Help!
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Known issue, they are working on it.
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Hi Folks, I wonder if anyone can help me?
I am on Build-a-Blimp Pt. 2 The next task is ‘Tap the Blimp Construction Site. However there is no construction site visible. I know it is usually offshore but I have nothing showing at all.If I tap the green Go button nothing happens. I have tried messaging TinyCo in game but no reply
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Known issue, they are working on it.
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Still have no chumba wumbas spawning, it’s been several days, I can’t find any comments on it. Unable to move on the state of pure inebriation quest. Did message TC in game, still hoping for a response, any advice?
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What questlines are currently open in your task menu? Names & Part #s?
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On my IPad from the top:
Future Endeavors pt 6
Borrowing from the future pt 3
The future is now
No more rough patches pt 3
Show me your tan lines pt 7
State of pure inebriation pt 3
Buy coins to get clams
Thanks!
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So at this point?
Do me a favor and go into your Movement Screen… then to the roads icon… see if you have a hidden road somewhere that they might be hiding on. Time to time one gets hidden behind buildings and/or decos and Items that Spawn on sidewalks then get hidden on that lil patch too.
If you still don’t see them doing that, contact TinyCo from your game and let them know what part of Pure Inebriation you are on and that they won’t spawn anymore.
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When I click on the quest to have Stewie clear a chumba wumba, from the quest line, a box comes up saying the chumba wumbas are working and will return when they go on break in 8 hours. From his box, Stewie is unable to do the clear chumba wumba task, it has a lock and says there are no chumba wumbas. So, none are there. Thanks for your help, I messaged twice, but will do it again, and let them know the part I’m stuck on, Stewie has cleared 6/20 Chumba wumbas, then they quit spawning. Maybe Patches ate them!
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Lol. They taste like Orange Chicken. 🙂
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😊 thanks for your help.
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I’ve been playing for a while now but I keep wondering why I’ll try to unlock an character and when I make the other characters do the task that gives me what I need, I only get coins not the item I should be gaining. Why is that?
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Only a few days, to get Stu and Chris, I really want them, but I am not getting what I need. I think they just want you to pay for the characters.
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If you only think that, the game will not be fun. Don’t let “panic” dictate you paying any money just to play. Instead, just play along… it will take time, but you can do it. 🙂
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Me too, just wait, they will fix it
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By the time they do, the mini event will be over. A friend of mine is getting nothing but self sustaining trees from the machine
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Just keep going. I got 6 total. The post on it will be up in the AM. 😉
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I do have a lot of hover cars and trees. I just need Chris and a building so I can unlock Stu. We are down to less than 2 days to go.
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Hi, I havnt been able to load my game since last night. I’ve tried many times and did the update that was available but still won’t get past 80/90 % on the loading screen ? Is this problem gonna fix it self or anything to do with the event finishing ? I’m playing it on my iPhone . Please help
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Anyone else having a problem after the latest update? I did the update after the end of Prehistoric Peter and now the game when start, the loading bar gets to 90% and stops. I tried force quit several times, but nothing.
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the game “won’t” start, sorry typo!
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I still can’t log in after the last update this is very frustrating is anyone else having this problem
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Tried logging in from alternate device? It’s worked for me many times when lock outs hit. Use apple or kindle instead of android for instance. Or Facebook if saved that way
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I play the game on an iPhone 6s plus, running on IOS 10 beta. I haven’t been able to access my game since this morning, as it will not load. As you can see by the level that I am on, (40) I’m an avid player. Please do whatever necessary so I can continue playing. Thankyou in advance.
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Hi. We are the Addicts and have absolutely no access to your game. You’ll need to contact TinyCo for access. Help@tinyco.com
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Does anyone have a list of which characters give batteries for the Multiverse Machine?
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Lois, Peter, Quagmire and Ron Griffin
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Does anyone know if the dinosaurs are permanent characters that we keep after the end of the event?
We’re unlocking them in the standard character process, yet they’re not contributing the character count.
Got two already, just trying to work out if they’re worth the clams to me to get the third (and maybe fourth)?
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I dropped my phone in the tub last night will i b able 2 get my game back when i dl 2 a new phine i was ligged in through my fb account
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As long as it’s not a Windows phone, you should be able to play through the tutorial and log back into your account. Just make sure to connect the high level account and not your new tutorial game!
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I honestly don’t know, but I can’t see why they wouldn’t stay on as characters with their tasks transferred to regular tasks. I’m hoping so anyway!
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Same here. Also, I just realised, this morning, that the dinos can be checked in to Tan Lines, so that bodes well for them staying on. Might be worth the clams, after all.
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How do I train the brontosaurus so I can get Cavewoman Lois? I can’t find a brontosaurus training pen. Is it called something else? I tried training it in the pen I trained the other dinosaur in, but it didn’t have that option.
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You need to be on pt 5 of playing with dino might
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thanks
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I believe you research for the training pen first at welcome center, then you can purchase brontosaurus training pen. You will need regular Lois to train
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I think it was just in the shop when I reached pt 5 but I can’t fully remember ^^;
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Ok I’ve just realised that it’s the raptor I need as well as ‘Dino Tamer Peter’ to get training started!!!!! 😅😅😅 Wot a dumbass!!! Sorry 2 have taken up valuable space in your Q&A section. Absolutely LURVE FGTQFS tho! 💖💖💖 The problem I have is buying clams after a few drinks!! (Luckily 4 me I don’t have 2 pay the bill!!! 😉 )
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PLEASE HELP!!! I have just spent a fortune on clamp to get Dino Tamer Peter as I was under the impression he was required as the second character in order to begin Dino training. THIS IS NOT THE CASE! 😦 SOOOOOO….who/what do I need to unlock as the second character in order to be able to start training please?!? (And PLEASE don’t let it be a ransom character that’ll cost a ton of clams who will be absolutely no use when the dinosaurs become extinct in a couple of weeks or so)
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Hello bunny,
I’ve been playing FGQFS almost since it began. Some time ago I had an issue where my game was lost. (It was due to having more than one game related to my email) when it was finally cleared up one of the support crew gave me the code or link that would pull up my game if it were ever lost again. So now one week ago it has happened again. I’m very bummed because I am one of those people that spends entirely too much money on this game. Problem is….I can’t seem to get any response from the people in support.
I have the code for my game and I really want to be playing again. One week is too much time lost in this event.
Anything you can say or do to help this poor girl out?
Thank you, Wendy p
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I’m good now!
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I just tried loading my game, and it’s telling me I won XP for my brontosaurus, but I haven’t unlocked it yet. The only option is to accept, but when I do it gives me an error message and reloads, thus repeating itself. What should I do?
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Week 2 Prehistoric challenge says to place the Pteradactyl Theme park ride but I can’t find it anywhere.
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It should be in the welcome centre. It’s called Pter-ing up the skies.
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I can’t find that either
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Hi, I have a task that has appeared on my task bar for ‘fools gold part 2’ to place the golden pool, only I have never done fools gold part 1 and I have no golden pool available in my store to purchase. Is there any way I can get rid of this task from my task bar?
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Did you access your account on an apple device? It is an apple exclusive quest and must be completed on one.
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I haven’t been able to get the game to load since the Dino quest started. Any suggestions?
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Have you tried uninstalling & reinstalling, assuming you’re connected to Facebook?
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How do you get Joe to make demands? I need to collect items to unlock Peter’s outfit. Joe is free and I can’t find out how to make him make demands.
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Caveman Joe. Not regular
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Thank you.
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I finished district 9 at least a month or so ago and district 10 never unlocked. Also I am not able to add or remove streets. Any help would be great, thanks.
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First, how many quests are open in your Task bar? Name and part #s?
What happens when you try?
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7 “quests”.
Fossil fueled pt. 9
Triassic yard pt. 5
raptor strategy pt. 2
walk the dinosaur
clever girl pt. 2
show me your tan lines pt. 4
dance hall days pt. 1
Daily quest for stuff…..
Actually I’m not positive on how to add or remove streets, when I hold down on a street, nothing happens and I don’t see an option anywhere to add or remove.
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Dance hall days? That’s continuation of blimp Questline and District 9. Complete it to trigger 10. 🙂
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Thanks for the road help, but the dance hall days says I need to clear a block that is in district 11.
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Seriously? All I had to do was rap on the land this whole time? Lol thanks for all of your help!
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My eggs are spread in a zone I can not reach. Tried removing roads, they just keep showing up!! I’m up to 7 eggs I can’t get rid of and earn claws!
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What do you mean where you can’t get to them? Can you supply a screenshot?
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I am having same issue, either on the very far left (newly added land recently) and the very far right of map. i have like 5+ eggs stuck. if i click egg, it places the green circle somewhere else down below the egg. the stars do not glow purple like they are supposed to.
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Can you email me a screenshot? Familyguyaddicts@gmail.com
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Myself a long with a couple of others are having the same trouble clearing eggs. I have one in the middle where it is easi;y accessible and when I click on it, nothing happens, not even the circle or the purple color so you can clear the egg.
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Hey gang! Have the Greek prizes been awarded yet?
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Seen reports of people receiving them this morning along with apology clams for being late. Have you received yours now?
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How do I make the chumba wumbas go away? I *think* I am done with all the brewery quests. Last one was to craft 2 chumba wumbas. No more tasks involving brewery district or pat have appeared. But the chumbas are still roaming the streets.
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You should be able to clear them using chumba wumba stewie iirc.
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When will the characters from the leaderboards Greek Life become available? I should have alle three but havent seen them yet.
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Anyone else having having problems with the game freezing? It does not matter what device I play on, the game freezes no matter what I click on. I cannot give a character an action to do. I cannot click to clear a zombie or anything without the game freezing. It is bad enough the short events only have rare items you never get before the event ends, now you have to deal with freezing issues on the new event. Do they want you to succeed in getting new characters and such?
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Are you on Facebook/PC? Seems to be only affecting there so try using a smartphone or tablet if you have access to one.
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It had cleared up from that day and yesterday it was and still is having loading issues, I contacted TinyCo again today about the new issue.
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Facebook always seems to have issues, I guess because it wasn’t originally designed for that platform. Are you using the low graphics setting on the game on your phone? That seems to help me a lot. Though I guess if it’s a specific quest issue it could be different.
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I can play on my phone, it is working there this time around. I plan on buying a new laptop or tablet next week. I do not know whether to buy one with a Windows 10 operating system or one ran by Google, like a Chromebook. Can you download the good app on a system operated by Windows 10? Can you install the app on a Chromebook? I prefer a Windows 10 system, I would like to play without logging in to Facebook.
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There is a Windows Stand Alone for the game, but no events, no game save, and only up to District 8
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I know, didn’t care much for that ersion. I was wondering if you could download the app for the good version with the events on a laptop or tablet with Windows 10 or does it have to be the windows version that goes no where.
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Some try to use Bluestacks, it is not supported by TinyCo though as it is an “altered Version” of their game so no way to guarantee it works.
The best way, if you want… is link the game to your Facebook Account and play via Facebook online.
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My game is linked to my Facebook account. It is on Facebook where I am having loading issues. It is a data error. You cannot load the app you can link to on your Facebook account on Windows 10. At least I can play on my phone for now.
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I have contacted TinyCo about it. I am playing on Facebook on my PC , but it is acting up on my phone as well. The app closes out when I try to send Mort and Bruce on their parts of the quest.
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Why can’t I put my buildings from the candy thing in storage? Yeah, it was ‘cute’ while it was going on but now that it’s over its just annoying to look at.
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Give it a bit. Usually the game needs to update to be able to remove them. Within an Event or Two
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in the quest list where the maximum is 10 ive got quest in the past events where it is imposssible to finish because its a past event is there any way i could remove a quest its bugging me because main quest are kept because of junk past quests thanks
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Message them and ask them to remove it. :0
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So you lose your characters for 24 hours
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Not necessarily. You can just leave them in there the whole time if you want to keep them out of the way, or if you’re good with timing, you can just fill it up before the 24h timer is up. It only matters that it is full when the time ends, not for the entire 24h.
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Question for all of you
How long or how do you collect stewie bucks when you put your characters in the hotel? I get the checkmark but never the cash. Or how long do they need to stay there. What am I doing wrong. Help. Thanks
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It refreshes every 24hrs. WHAT you collect will depend on how many of the floors are completely full in Tan Lines. At the end of 24hrs, a icon over the Tan Lines will appear and tapping on it will pop out whatever Chance Stewie Bucks you get.
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“Hey everybody”
Is there anything specific I need to do to get the multiverse achievements? I’ve more than 10 friends everyday for a while now and I still don’t have the ‘friends with benefits’ or ‘friends in low places’ achievement. Any ideas? PS I’m using the android version and yes I’m logged in 😞
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Make sure those friends are ACTIVELY playing. If they are not, I believe it won’t count. It’s been 2 years since I did it. Lol
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Hmm I’ve noticed the player levels going up on a few of them so surely I should have friends with benefits shouldn’t I or could this be bugged?
Congrats on getting it btw,ive only been playing 6 weeks lol
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I bought a candy shop and when I place it down I can’t see it but if I hold my finger down in the space it pops up so I can move it but the minute I go back to normal play it disappears again!!! I’m so annoyed, is this because I’m on my phone playing… I usually play on my iPad but while at work I use my phone, I haven’t been home to check but would like to know if this happened to anyone else!???
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Turn it another direction
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Go to apps and update
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Is anyone here having trouble loading Family Guy on Facebook? I haven’t been able to get on since yesterday morning. Ever since then, I have been getting an error message.
There was a problem loading the game.
Please try again.
Please reload the page.
I do and get the same thing every time I try.
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Update hit today… may have caused some issues. Email support please.
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Specifically for the Facebook version, I was recently having issues where it wasn’t loading and gave a weird error that I can’t recall the wording off. About a week ago, they got back to me and said that particular error was fixed by clearing my browser’s cache. When I did that, it fixed the issue and worked perfectly. Maybe try that.
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I did.
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It does get aggravating because you think the briefcases for the blimp will ever end, but it does, just hang in there.
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How many damned times do I have to make the plutonium briefcases(you have to get 13 briefcases with the plutonium in them)? I’ve done it 3 or 4 times now and nothing happens other then Stewie telling me I’m doing a good job and to continue getting more briefcases. How many times does this have to be done or is Stewie lying to me or am I doing something wrong? And, I can’t get to the next area. I have Olivia waiting for the next area to open up, but, I’m either doing something wrong, or the game is messing with me, hehehe!
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Read this post. It may help. 🙂
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So I just unlocked touchdown Jesus in the prize box but I don’t have Jesus .. in the review of are u ready for some foot ball.. it said don’t worry if you don’t have Jesus when u unlock touchdown Jesus costume u will.. but I dont!!
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Check the Character section of your Inventory Storage… you should find the Character there… then you can go to Al’s to make the Costume.
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I really wanted to get Neptune. I purchased clams to help me with this but was still unable to. Do u think there will be an opportunity to get him at some point? Did anyone else have trouble getting him?
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I have trouble known what to do in how I start getting the blimp or open district 9 after I got prison meg and done her stuff that is it no indicator on when and how to open district 9 please can someone help cause I don’t want to get bored of the game cause it is great.
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What do you see in your task list?
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Looks like you’re playing on the Windows Standalone version which only goes up to District 8. All other versions will allow you to proceed – transition to mobile app or Facebook.
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I have a question and can’t find a place to click for asking a new question. I am going to try to make this short and simple. My laptop with Windows 10 quick working, so I am looking to buy a new computer, laptop or tablet whichever works and will enable me to log into facebook and get back to Family Guy. Do I need a computer with Windows 10 that I can install Google Chrome on to play? Can you play on a Chromebook device or does it have to be ran by Windows? Can you play on a tablet like you can on a laptop or desktop? Sorry for so many questions, I have never owned or even used a tablet before, so I know nothing about them. If a tablet is cheaper than a laptop and will allow me to return to Family Guy via app and Facebook that is good. Thanks in advance to anyone who can provide help.
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Depends on HOW you are playing. If you were able to play the game AND save it to an email or Facebook… you can pretty much transfer it to any other Mobile App Capable device.
If you were playing via the Windows Stand Alone App, that is different. You can’t save progress, no Event access, and you can only play to District 8 then it stops. It is nothing like the Mobile App for iOS, Android, Facebook, and Amazon.
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Every time I try to make an offering to Hades my game freezes ! , Is this happening to anyone else?
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How do you do the quest show me your tan lines part 5. It says collect but I have and it’s not going away
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Contact TinyCo from your game.
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Whenever I try to open Zeus the game completely closes…?? Is anyone else having this issue?
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my petition to bring family guy online back! here a link please share this link https://www.change.org/p/seth-macfarlane-and-fox-bring-family-guy-online-back?recruiter=545987651&utm_source=petitions_show_components_action_panel_wrapper&utm_medium=copylink
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Do you think there are any plans to grow or expand the map again soon?… I have special sections in map just for event buildings, and my map is almost full
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they’ll probably add more land in the next couple of months. With so many rapid fire events they almost have to add more land soon..
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I am having serious space issues. It’s now to the point that there is really not much sense in continuing to play this game because there is far too little space to put anything. I have literally thousands of unused items in my inventory and even if I could place just the buildings, they’d be so crowded and over-lapping, that you couldn’t really see what they were.
So, will any more districts be opening soon? Is any more space forthcoming?
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I do think more space will be added soon…but not immediately soon. Within the next couple of months..
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Hi, uh, I’m trying to figure out why I can’t load the game on my computer It works some of the time, but usually it stops at the loading screen, like after where the opening clip would be, before the loading bad says, “Best to play with headphones”, there’s usually a flash on the screen when it doesn’t work, I play on FB, but I keep deleting everything before I play, but-, I just can’t figure out why it works sometimes and not others. Is there something I have to do, or am not doing that allows it to keep playing? Anyway, any help would be warranted, really enjoy playing the game and just want to be able to play it. Thanks. Oh, I use Chrome, I’ve tried it on other browsers however and it doesn’t always work there either. Thanks.
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Thanks for your updates as they help tremendously. I would suggest that with the new Tan Lines Resort holding all of the inactive characters, that a list be provided of all of the characters that earn for an event. The easy ones are those that get stuff, but many often earn whatever currency is new to an event. (Mayor West currently)
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hi,
i want to ask about the post you made about:
Quest for Stuff Quick Walkthroughs: District 9..Building a Blimp and Unlocking Tom Tucker
Posted on September 15, 2014
im currently experiencing the same problem as other as to how can I unlock district 9. i wanted to know if there has been any update into this issue where characters do not have any quests even though ive got tones to unlock still.
Thanks
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Let me ask you this… are you playing on the Windows Stand Alone Version or the Mobile App Version via Android, iOS, Facebook, & Amazon?
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i just started cash money mort pt 1, when i click on mort, their is no option for mort to obsessively count cash, instead it tells me to spend 260 claims on james william bottomtooth
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Message TinyCo from your game.
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