the game will not update on my kindle fire 8.
Sometimes updates are delayed on Amazon.
How do you exit the game properly?
Many times, including this morning, I start the game and find about a dozen characters wandering around not doing their task that I gave them before I left the game.
I close by just ending the app, is there a better way to exit to avoid this? Or maybe I should wait a certain amount of time after assigning tasks before I close?
Any help is appreciated.
It’s hit or miss, I usually just shut app as well but sometimes have same issue of wanderers when I return. Some folk visit Ollieland to for y a sync before exiting to try get round this
Hello, has the crashing issue with IOS 15 been resolved? I haven’t updated my iPhone 12 yet, fearing the issue might still exist.
Yes, it’s fixed
Now that I have bought all characters in going for gold what’s the use of collecting more medals. Will this cast of characters expand?
The only reason to continue is incase they release more ranks one day but I’ve not heard any word on that
I have the same crashing problem where it won’t let me load the game they reset it for me and have said that the alternate quahogs caus it and asked that I net use them until they come up with a fix/ update
Thanks for the info
I keep getting this error, JamCity fixes it, then it happens again. Since it started happening g, I have had them have to fix it 4 times. It’s getting old. Looks like I have the latest version of the game.
I am playing on an iPhone 12. Never had issues until a couple of weeks ago. Been laying for about 2 years.
Still getting “Load Error. Unknown Character Class”
Any insights or help on your side is greatly appreciated.
This is a random issue that I’ve had couple times as well, no rhyme or reason to it hence struggle to find out thr cause. Sorry I can’t suggest any other way round it but contacting support when it happens.
I have been trying to get hold of both Jam City and TinyCo since Friday. I am unable to access my game. Will try to post screenshot. So I am not able to communicate with them that way. I have uninstalled and reinstalled the game and still same error. Would you be able to advise on the best way to get hold of someone that can fix this! TIA
“Load Error” “Unknown Character Class”
I replied on your other comment, can you give me more device details please, I’ll try help.
Anyone else have/using the TIME MACHINE MADNESS thingy? It is supposed to give rewards out and it seems to work ok BUT have never collected the rewards. I usually get a “time paradox” and my rewards get removed. Even when I have been passed the bar indicating “guaranteed reward” so don’t feel like it’s a good addition to the game. Looks like a “clam suck” where they want you to keep paying 50 clams to keep going.
Just wondering if others have had more success.
It’s in beta testing, so you’re one of handful players seeing it. I’m going cover it more over weekend hopefully
I think 6 is the highest that I’ve gotten to so far before the “time paradox” kicked in. The prizes are pretty weak at this point in the event too. Also, yes, the guaranteed reward doesn’t seem to be working either.
If this is a beta-test, they should refund clams if users have parted ways with 50 of them.
Fast forward function not working for the past couple of month. Anyone else have the same experience?
How many clams do you have
I had this problem and reported it with no results. Figured out that when I reached about 1164 clams the feature stopped for me. I purchased a character and it started working again. Guess they don’t like me saving my clams.
I can’t seem to find how to get Renegade cleveland, im on the 5th part of the Dream a little future dream, but when i “have renegade cleveland kill a drone, a drop down comes and says “Aww, we need Cleveland to kill a drone, but we gotta buy this, then do that”, and i search high and mighty on a way to buy him, found zip….been stuck a good week, HELLLP
He’s a costume to 7nlock for Cleveland, look in Al Harrimgtons. You do have Cleveland?
The only thing i have for cleveland is the Kpop cleveland costume, which is locked, i have nothing else under cleveland, so i have no clue
You don’t have Cleveland, once you unlock Quahog Historical Society you’ll be able get Cleveland
I am having same issue but I don’t have Cleveland
You won’t be able to progress until you get him, once you get Quahog Historical Society he’s available to buy for medals in the first rank.
I keep getting a unknown character error is anyone else reporting this? If so is it being looked into
Yes I reported it, keep trying you’ll eventually get in
I don’t have Cleveland yet so renegade Cleveland isn’t in al Harrington’s.
how do I get Cleveland?
You’ll need be far enough in the game to unlock him in Quahog Historical Society, he’s in the first rank
You’ll get Cleveland to buy once you unlock Quahog Historical Society
How many bribe money do I need to get all dirt money from Mr. Shark?
There is 5 level and it multiply but I dont know the quantities. Pls help. Thank you
You’ll always find that info in the main overview post https://familyguyaddicts.com/2021/10/06/season-200-phase-2-overview/
But the quick answer is 15
I keep getting a unknown character error are more people reporting this issue? If so is it being looked into? Thanks
Quick question…has anyone else had the fast forward button disappear. It’s been gone for a couple of months after an update. It’s come back a few times, like for a half day and then gone for weeks. I’m being told it’s a regional issue, which makes no sense. In a highly populated metro area, and the ads, like for apps, are not regional. Anyone else experiencing this?
It can be linked to how many clams you have hav3 you bought or got clams around time it disappeared
Since the last update, some of my buildings are dropping black disks with red flames on them. Any idea what these are for?
I’m not seeing that, is it maybe for one the alternate quahogs
hi there, the facespace posts by each character are supposed to appear with the levels increasing, but for me, they just kinda stopped at a certain point. this makes me kinda sad considering i found the posts really funny… is this a known glitch, or should i contact support?
They stopped a while ago for most of us, don’t think this area of the game is updated any more
There is an episode of Family Guy where a cowboy at a career fair says riding the saddle hurts his “use your imagination readers – RT.” Can anyone tell me which episode it is?
Please can someone explain “Ranks” to me. How do they affect us or in the game and why are they important I know that each rank, 1 to 122 in Historical Society has characters on each but how do they play in the game? Also how do I get some of the character I am missing if I click on the button (in Face Space) and it takes me no where at all.???
Ranks aren’t linked to events,the QHS ranks are there to let new players buy older characters/costumes. You’ll find details of this here, including who complete Facespace sets https://familyguyaddicts.com/2021/02/14/quahog-historical-society/
so… is it normal to have 7 evil candy captains seamus on my Quahog? ._.)
No, contact support
Please help!!!!. I’m so stuck and have been for years. Ok,I’ve just reinstalled the game after 3 years hiatus and would you believe? Yep still can’t get past the same spot. Right here’s where I’m at, I’m doing Build-a-blimp Pt7, Stewie wants to fly the blimp. Have Stewie fly the blimp. I’ve collected all the necessary parts about 4 separate times now and when I’ve completed the blimp it disappears and I collect the five clams…….. that’s where I’m stuck. The blimp hasn’t come back, I keep touching on “GO” in “have stewie fly the blimp” but nothing happens and I don’t seem to be able to start the next quest “What the deuce? Pt .1” to finish District 8/Start District 9. Where am I going wrong,or is there a glitch in the game?
Any help would be hugely appreciated for me to continue in the game.
There was a glitch a few years ago with this, the best way to get past the issue is to raise a ticket with game support.
Blimp post https://familyguyaddicts.com/2015/03/25/where-did-the-blimp-go/
Help need buffalo bill basement to complete quest…. how do I get it
Just drop support a message through your game and they’ll sort it out, it’s a known problem
Is anybody having issues with the game loading? It starts to load and then it tells me to update. When I click the button to update it takes me to the play store but there isn’t an update available. Game was working fine earlier today. I’ve tried to load the game multiple times.
Yes others have same issue, I’ve reported it
Been having the same problem for weeks, it’s a joke !!
Hi I’ve just got buffalo bill out of the historical society but I can’t complete the task as I need his basement…. how do I get his basement…
Drop support a message from your game and they’ll sort it, it’s a known problem
As of this morning, my game does not display any of the “control” icons (Facespace, QHS, Event, Tasks, etc.). I’ve tried reloading repeatedly, restarting my iPad, but nothing helps.
Anyone else experiencing this issue? I cannot even contact TC for help!
If you’ve sav d your game to Facebook or an account I’d try uninstalling and then reinstalling
sorry if this was already here my internet service sucks)
OK so i had chris since i started in 2019 and in the st patrick day event he disappeared now chad is gone as well. i tried the face space find me thing and when i push find me a error message shows up and says a bunch of whatever and says chris is not found in data help please?
You’ll need to contact game support for help with this, you can do this through your game menu
Hello How to i find my characters since valintines 2019 chris has disappeared and so has chad. i go to facespace and then find me and i get a consula error message saying he’s not even in the files
I replied on your other comment
I’m on the wild winter event and I bought the long bike outdoor shop that is supposed to reward me with stockings. Is there a glitch because it hasn’t given me any? It’s only reward is coin currency. If you click on the building while it’s counting down (collecting rent) it doesn’t show that the reward is anything other than coinage. I’m also not seeing what the stockings will be used for. Usually I’m using these items to unlock a character but I don’t have any quest to unlock anybody. I’ve been playing since the game was released so I’m a seasoned player. Thank you in advance.
You won’t see drops if you already have Winter Chris – do you maybe already have him
Yes, I finally realized that I already have winter Chris and winter Lois. Thank you.
I think I seriously messed up. I accidentally clicked on the system save instead of the Facebook save and am starting all over. Is there a way to get the old Facebook save back? I was level 100 and was in the process of unlocking 90s Cleveland when my phone crahed. Thanks.
Go into your account and see if you can switch accounts, then see if you can load your old Facebook save is there. If not you’ll need to contact support and see if they can help you retrieve your save.
Suddenly, when I click to play, a pop up window appears telling me I need to update, when I click it goes to apps store, but no update, just open game, press that, and up comes the update pop up, so I can no longer play the game. Help me
If you’ve saved your game to an account try a fresh install if a manual search in the store doesn’t show an update
Re-installed 3 times same problem
Email support with your PlayerId – you’ll find the email address in thr event overview post
My vacuum button had disappeared (the one that sucks up the currency). Is anybody else missing the button?
Removed due to recent glitching, I covered it here https://familyguyaddicts.com/2020/12/05/consuelas-and-missing-vacuum/
LikeLiked by 1 person
i would rather have it glitching than not at all!
But it was stopping some players being able play at all, not just freezing their games for a time, so I think they had to do this, hopefully be back soon
The Consuela vacuum disappeared, was this intended?
Was the feature to shorten tasks by 2 hours by watching an ad only recently added? I honestly only just noticed it when I accidentally tapped the wrong thing!
It’s been around for a year or so, but comes and goes in different players games. I’ve never saw it at all in any my games
Hi, I’m getting an unknown character class load error. I can’t seem to be able to fix it. Any ideas?
Support usually need fix these, if still have issue please message them
I’ve sent multiple times to support with no response
Have you tried emailing them with your PlayerId, I know support have been swamped with the glitches this last week or two so might be taking them longer
Sorry to jump in on another question but i can’t seem to find where to start a new post in this section. But im just curious if anyone is missing the Consuela instant collect button? Mines been gone 2 days now and is very frustrating considering i spend all my time collecting rent lol. And also would be great if they add a collect all button for my 100+ characters going for the gold. I just stuck them in tan lines since I don’t have time to collect gold and send them twice a day for over 100 characters.
NVN, Tinyco replied that they temp removed the Consuela Coin Counter due to it lagging, freezing and taking so long to collect the coins after ypu click the button.
When is the All for Gold button coming?
As soon as they sort some glitches
HELP!!! I have in inventory, 4 Quagmires, 4 Mayor West, 3 Ollies, 2 Seamus, 2 Vinny, 2 Lois, 2 Jerome, and 2 Diabeto, please tell me what this glitch is and help me get it repaired. I have contacted support and they have not responded (Android, Samsung A20)
Others have same issue, please put this on the glitch page so I can direct support to all the current issues https://familyguyaddicts.com/2020/09/15/lets-hear-all-your-bitching-about-glitching/
Please also message support
Hi, I had a bunch of characters in my inventory and now they’re all missing. I contacted support, who normally responds, but it’s been 2 days and no response. Playing on an iPad. Been playing since the game came out and I had tons of characters. The characters in Tan Lines are ok, just the ones I had stored in inventory are missing.
Hey Russian Tiger. Great place you got here. I have to say though I’m uninstalling the game. Unfortunately it’s become unplayable. I won’t go into details, you’ve heard it all before many times. I’ll be visiting your site to keep myself updated. So stay safe. Cheers.
They are working on a fix, I’ll put up a post when it’s released and you can decide if you want try again. Stay safe
I’m having issues with the game crashing out within about 30 seconds of starting which means I can’t do anything. I’ve tried deleting and reinstalling. deleting restarting my device and then reinstalling. I can’t get to the nuke button or anything else for that matter. I’m playing on iOS. Is there a way to do a clean reinstall on iOS? I keep downloading from the cloud. Or do I need to contact support?
Thanks for your help
Other IOS players have issue – can you tell me your device please?
I’m on iPhone 6. iOS 12.4.8. I have plenty of free memory( 29gigs).
I was having issues with the game crashing but was still able to get things done. Since Saturday I haven’t been able to do anything. It’s very frustrating.
Thanks for your help
Hi Fiona, there acpost up covering this, you’ll find it here https://familyguyaddicts.com/2020/07/27/glitch-alert-ios-crashing-issues/
I hope that this isn’t my 3rd reply. (3rd attempt lol) I am playing on iPhone 6, iOS 12.4.8. I have approx 29 gigs of free memory. Haven’t been able to play since Saturday, Oh and in case it makes a difference I have alternative Quahogs since early last week (sent everyone off to collect items for opening them up, but haven’t had any issues with that before Saturday)
I have messaged support through the website so hopefully I’ll get added to their pissed off player list n something will happen.
Thanks again for all your help
Fingers crossed they fix this soon as the issue is growing
I have an issue folks, and I was one of the people to get the “Alternate Quahogs” update, so I’m not sure if that has anything to do with what’s happening. When I log in I’m greeted by a message that states “Construction Complete” and “Congratulations You’ve Found and Unlocked the Guitar Playing Fly”, but when I press the OK button the game completely shuts down back to my phone’s homescreen. I’ve never had this happen before so I’m at a loss. If someone could help I’d truly appreciate it!
Hi, other players have this issue. One said they fixed it by turns no their device off then on again. If that doesn’t help and you’ve saved your game to an account you can try deleting and reinstalling, then logging back into your saved game. If that doesn’t work game support will need help you out
i had that happen and it went away by itself after a few hours.
Hi I just started playing again after several months all my stuff is the same. However I cannot remember how to get rid of the Camaros in my town
What level, Questline are you on
I unlocked the QHS building and collected many medals but there is no icon to access the QHS ranks or characters. Are there solutions or something I’m doing wrong?
What platform are you playing on and what district are you at?
I have searched this site to see if there is any info regarding my current issue. I could not find anything specifically posted about it.
I’m taking my time working through the ranks of QHS. I like to complete a few new characters’ questlines (at a time) before I get more characters, so that my task book does not get so full. A couple of weeks ago, I got Death’s Mom. I have had Death for a long time as I have been playing since the game launched many years ago.
I got to Mom Knows Best – Pt. 2 in Death’s Mom’s character questline:
– Have Death Lament Lack of Buttocks
– Have Death’s Mom Get Her Hair Done
I started both characters. Death’s Mom’s task completed normally, but Death is stuck in his task. When I tap the “Go” button for “Have Death Lament Lack of Buttocks” I get the little popup dialog with Peter saying “Aww, we need Death to Lament Lack of Buttocks. We gotta do this, then that!”.
I’ve scanned my town, many times, looking for a completed task “Check icon” over a building. I can’t find one. I’ve tried using the Citizen Collections feature. Death is present in the Meet the Deaths group. I have gone to his FaceSpace page and tried the Find Me button. It just closes the FaceSpace dialog without moving to any particular location in my town.
Just to be sure, I checked my Inventory, Tan Lines, (etcetera) – to see if Death has inadvertently ended up in any of those places. He has not.
I’ve also tried pulling some of the buildings that are associated with Death and Death’s Mon out of Inventory. Mainly the ones from the “Death At The Drive-In” event. No Luck.
I wish I had followed Death when I tasked him to “Lament Lack of Buttocks” so I would know where he went to perform this task. I do this sometimes with new QHS character acquisitions because my town is a crazy disorganized jumble packed with hundreds of buildings.
No sure what to do next. Any advice would be greatly appreciated.
I can’t think off hand where the task was, but try zooming in to your game before going Facespace and using Find Me. If that doesn’t help, it sounds like Death may be missing in your game, this has happened to me with different characters. You should contact support for help
Hi guys! I need help with Paddy Tanniger mission, part 3… I have to take money from Southern Fried Father but this part of the mission seems to be glitched. I have taken money from the buiding many time but the mission still results not completed. Do you know some way to fix this?
Have you put the Southern Fried Skin n on the building, you need to to collect for the task
Thank you so much! I have finally completed the mission 🙂
😀😀😀 Good stuff
ok my computer crashed and had to reinstall windows. lost the game and have started over. it seems to be missing the top left icon that shows when the characters are not doing anything and need a task. how do i get that back? thank you!
Did you load your saved game? They no longer support the Windows game so may be some hung Do with that. You could message support
Hello guys, i need your help. I just finished unlocking Mob Wife Lois and I thought for every outfit or character we open or finish, we would get a trophy that we could then trade in for medals in order to buy characters in the historical society. After I finished Mob Wife Lois, I never did not get a trophy. I asked support about it and they told me that trophies and medals can only be earned by completing materials for new event characters or skins, and that this does not apply to premium characters (the ones bought with clams or real money, resurfaced characters or characters and skins from old events, and characters unlocked using the QHS feature. They finally said that Mob Wife Lois falls into the resurfaced category, so her quest would therefore be a part of her original event. I am more confused now than before I asked!!!!!!!!!. This totally confused the dickins out of me. What does it mean???? PLEASE CONTACT ME AT AMYHERNANDEZ2017@TWC.COM
Mob Wife Lois was released in the game a few years ago, shenwasnt new to the Baseball Event, that’s why you didn’t get a trophy. You only get a trophy when you unlock a character or costume that is new to the game. Mob Wife Lois doesn’t count as she wasn’t new to the game.
I was just wondering if anyone could tell me if the “raging rabbit” in the shop for 50 clams Is a moving deco like the rabbits in the game currently or just a motionless statue? Thanks.
It’s similar to the event raging Rabbits, hops around, but also throws a little angry tantrum.
Hey RT! Logged on today April 23, 2020 and the game I have been playing for 6 years completely started from the beginning. I had contacted support twice about phantom clams on start up and the second time, I also reported that items I was buying were not showing up after the resources needed were spent. I was playing on iOS. Gremlins in the game lately have made it a bit frustrating to play so if I lost my game some how, I guess all I can say is that it was fun while it lasted. I wish the developers would slow the events down a tad in order to avoid the issues that keep popping up with playability.
If my game reappears, I will report back in should any one else experience the same. If not, thanks for all the time you put into chasing the game down for us and dealing with our issues too. I did save my game a while ago when that option became available, alas, I cannot remember any info about it. I’m too old to remember so many passwords and too stubborn to write them down!
If you remember the email you used contact support and they’ll help you reset password. Might see you back.
Follow up: Tried a clean install and nothing. I try to recover using my email, which gives me a “try again later” message. Jam City did say that they had done something “on their end” and if I couldn’t get back into the game to contact them again. Which I did. No reply so far. Booo.
Hope they get back to you after the weekend
I’ve just unlocked 90’s Bonnie and I’m at level 86. However, I need to get rid of the game, I have other priorities and this is bit one sacrifice… does anyone want to take over my game, I believe it would only take me to enter your email and my current password or something and it could be yours for free!!!
It would be a shame to delete it after all the hours I’ve put into it, so I’d love to gift it to someone else, absolutely no strings attached…
You might want to put this on a more current post, but I’m not sure if anyone will take you up on this.
Couldn’t work out how to navigate this site to place it appropriately, I’ll just delete it if you reckon no one would be interested…
Just go to home on the site and place your offer on the newest post, more chance being seen, you might also want try the family guy Reddit, you might get s new player or two there
Couldn’t work out how to navigate this site to place it appropriately, I’ll just delete it if you reckon no one would be interested…now it won’t let me post this because it seems I’ve already made this comment??? 🙄
Yeah ill take it send me the deets
Hello, I’m having the damndest time with this new game. I JUST finished getting 90’s Lois because my game keeps quitting on me. I try to email support, however, that’s not working either. My game starts and then immediately shuts down the moment I try to send someone on a mission. It’s getting worse every day. Tonight I can not make any moves without my game crashing. Is anyone else experiencing this?
If you’ve saved your game try a clean install. Are you playing on iOS or android, and what device.
You can contact support via this email https://familyguyaddicts.com/2019/11/22/reminder-family-guy-quest-for-stuff-support-email-address/
Fill in your details below or click an icon to log in:
You are commenting using your WordPress.com account.
( Log Out /
You are commenting using your Twitter account.
( Log Out /
You are commenting using your Facebook account.
( Log Out /
Connecting to %s
Notify me of new comments via email.
Notify me of new posts via email.
This site uses Akismet to reduce spam. Learn how your comment data is processed.
Enter your email address to follow this blog and receive notifications of new posts by email.
All original art and content © Laugh It Up Media and FamilyGuyAddicts.com
All Screen Shots of Game Graphics & Dialogue and Game Graphics from files ™ and © TinyCo and FOX. Family Guy ™ and © FOX and its related entities. All rights reserved. Various content in some posts was obtained by Premium Currency (Clams) provided by TinyCo.
Addicts on Facebook