Hi Clammers!
With a lot of glitches ongoing in our games I wanted to post a quick reminder of how players can contact TinyCo via email if you’re locked out your game and unable to create a support ticket, or if your game crashes when you try to load the game support section to get help.
There’s still a dedicated email support for the game, and this is how you can request support and help from TinyCo. Remember to include full details of your issue and your PlayerId.
How do i contact support via email?
The email address to use is – support@jamcity.com
Where do i find my PLAYERID?
This is an easy one, you’ll find it in one of two ways.
- Located on the bottom right of the loading screen
- Located on the bottom right of the Account Info Menu
~ Russian Tigger
