Just quick post as I’m getting quite few reports of players having a connection errors. I’ve raised this with TinyCo but anyone impacted please leave more details in the comments. Tell us more about the platform, device etc your playing on. From the comments I’ve seen it seems to be impacting mostly Android players, but the more details you share with us the better. Thanks.
~ Russian Tigger
Family Guy Addicts 
I cannot load the game, using a galaxy e tablet, gotten in maybe 3 times in the past week. Wifi speed is good, tablet is clean. When i do get on, it crashes, usually at the point of sending everyone back into quahog historical society…and dont use the fixed vacumm!
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I’ve reported the issues
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Connection lost issues. I use an iPhone X. Just started recently
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Thanks, there’s another player with same issue on IPhone X, could you message support
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Started loading error this morning. Comes up just a blank banner error. Tried uninstall reinstall. Any idea what to do? Thanks
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Update glitch https://familyguyaddicts.com/2020/01/23/update-alert-app-version-2-2-1-warning/
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I went on my game this morning and a error came up and it said unknown character class then right away the game crashed. Please help
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Update glitch https://familyguyaddicts.com/2020/01/23/update-alert-app-version-2-2-1-warning/
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I am using iOS on both my tablet and phone. The lost connection error appears at random times on both devices. When I exit the game and enter all character actions have been reset to the previous start point. I have uninstalled and reinstalled the game on both devices with the same results continuing to happen. I know it is not my wifi signal as I will have my laptop connected at the same time so I can see connectivity strength. Foregoing a fix from Tiny I will load the game on an Android device to see if I get the same results.
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Couple players complaining of this but I’m having no issues on any my iOS devices
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Mine says empty upgrades from load values. Support has been working on it for weeks
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Sorry it’s nit getting fixed quickly
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States device not comparable its a 6s galaxy
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Can you not play without updating?
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Oh states my device isn’t comparable I gave been playing or on my 6s since I got or 3~4 YEARS AGO t
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Is it on an older Abdroid version? There’s issues with updating but you should be able play without doing the latest update.
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i get connection errors all the time on this game, usually over a weekend when I’ve got more free time to check in. spend a lot of time just closing/re-opening the app until I eventually give up and either check back hours later or the next day… which sometimes works but then im however long behind.
its not my iphone or internet connection either thats causing the problems because it happens for me at home on wifi, 4G network, or when i’ve been at family or friends using their wifi.
thankfully i seem to have missed this current batch of connection issues but for everyone who has/had it i hope it gets resolved for you soon.
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must have jinxed myself by saying this because it got me again last night.
opened the app around 8pm GMT and was fine, no collections ready though so left it. attempted it again at arund 10pm and was hit with connection error. got it about 5 times on both wifi and 4G before giving up.
tried it again 30mins later on wifi and got in fine. bit of a strange one.
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Mine started yesterday. Everytime I try to bring up the game it gives me an error message saying “No data for tan lines_tikiBa”. I emailed game support but haven’t heard back yet.
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Ok thanks
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Started on the 17th. Tried to log on at around 8am GMT, Had played the first day. Tried on 2 different machines, laptop and desktop same result. Other apps work fine. Location: GB.
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Thanks, someone has put their emulator work around on for you. Hope it helps
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The work around below worked. Updated Bluestacks to the latest version, 4, and it worked. I can’t remember which version of Android Bluestacks 3 used, 4 or 5?. Just wish they’d made an announcement that low versions of Android were being dropped.
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Glad it worked – hope you can catch up
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This was my reply to another user, but I’m putting it here in case it’s helpful:
Mine stopped working in Nox with a similar error, running Android 4. I uninstalled the app and I was no longer able to install it from the store (“device not compatible”). I switched to using Nox running Android 7 and it’s working again. I do use BlueStacks as well, mainly for TSTO, but there were no issues running FGTQFS at the time (which is why I uninstalled it, as I knew it wasn’t a server-side issue). I guess just make sure you’re running the latest version of BlueStacks (4.140.1.1002 for me) which should also be running Android 7.
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Thanks
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Thanks for the advice. Updated Bluestacks from ver. 3 to 4 and it worked fine. Forgot to mention above, uninstalled Family Guy, went to reinstall it and it said version not compatible..
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to be more specific: starting about 4-5 hours i’m realizing my game crashes and kicks me out every time i go to the resort to get the characters out needed for today’s daily challenge so i’m unable to do that.
✨💫
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Ok thanks
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I used to have a similar problem whwn checking characters out of the resort. I don’t remember in which device I had the problem – maybe on FB – but I do remember that the game crashed if I used the ‘go’ button in the quest pop up to check characters out. If I checked them out manually, there were no problems. Annoying if you have 100+ characters, I know, but if you are really interetested in those tasks, it may help.
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Thanks
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i just restarted the wifi signal on my phone iOS and the connection error went away. so now i can get into the game but cant complete certain things like the daily challenge and complete tasks because it keeps crashing and kicking me out the game now.
✨💫
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