Just wanted to put up a post about an that seems to be impacting players. It would appear the game is once again playing up with a new config error.
Please reach out to support by clicking HELP on the error message. Until it’s fixed I can’t tell you much about the new event, apart from love is in the air.
UPDATE @ 17.44 UTC: Report are very aware of the isdue and working on getting us all back in our games.
Family Guy Addicts 
I had the same glitch, and contacted support, but did not hear anything. On a whim, I tried to restart the game and it appears to be OK now with a new event for Bruce’s Wedding starting up.
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They fixed it quite quickly
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was getting same error up to 5 mins ago, I cleared cache and date in the app section of my phone for this app and now the game has loaded with no error. They may of fixed it or they have fixed it!
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They fixed it
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Glad it’s not just me!
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another event more issues what a shock
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Yep, I’m seeing the same error since i first tried to open the app around 7:00 AM Pacific Standard Time
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Even better…they’ve got the nerve to have a Clam sale. They can’t even cobble together a working game, but they want us to spend money on it???
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Hold on… “ Until it’s fixed I can’t tell you much about the new event, apart from love is in the air.” Love is in the Air was the Futurama Valentine’s event! Subtle hint?
*I know it’s not. 😆
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😅😅😅
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I have the error when i logged in for the day but hey maybe they’ll give us a sorry gift or something
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Same issue, also send an email to support…. hope this will be solved soon!
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Argh!!!
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I don’t have the help button as an option. How do I contact Tinyco outside of the game?
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You don’t need to, they’ve got enough reports to see the issue and are working on a fix
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hello, in Russia the same mistake … from Moscow to Siberia …
How quickly do you fix it?
peace for everyone…
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They are working on a fix just now, will let you know as soon as it is done
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I emailed them with all my device info. Depending how long it takes to fix, I hope they add more time on the back end. I’m guessing developers test the game before the latest launch but wow this happens often.
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When will we actually have a week without any glitches?! If it’s not one thing it’s another 🙄
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Elderly game syndrome has kicked in I think, one issue, creates another and fixing the whole game code just isn’t worth it on a game this old. Tapped Out has similar issues, and despite EA bring massive they haven’t sorted it out for sane reason.
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I don’t even have the option to click “Help”. All I can do is click “OK” when that popup appears and watch the game reload, only to see that same popup.
About had it with these new features and updates that keep breaking the game.
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It’s ok, they’ve had enough reports to get working on issue
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I emailed them with all of the information I had my device, version, and what I was doing when it happened. I always feel better when other people have the issue
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Getting the same exact error.
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I got a pop up when I clicked HELP to say that it was a new land added for Valentine’s.
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Yeah I’m thinking they might be trying to link an event with a new land and it’s gone wrong….
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Ofcourse there is another error. I have contacted tinyco and hope they will fix it asap
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