Daily Archives: February 4, 2021

Version 3.8.1 – Consuela’s Vacuum/Using Character Icon Freezing Issues!!!

Just a quick post to say game support have traced the recent crashing/freezing issues to Consuela’s Vacuum and to assigning a task via the character selevtion icon, so if you’re having issues avoid using these.

I’m not having the issue so unsure if assigning tasks by tapping the character directly will get you round the latter. Let me know in the comments.

A fix is coming but it might not be until next week.

Quick Questing & Character Tasks: Swedish Legs

Greetings Addicts!

Rise and shine cause its Questline time!!!g

Yes let’s gather round and take a look at this new character’s questline and tasks.
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Glitch Alert – Crashing & Loading Issues….

Just wanted to put up a post about a growing issue that seems to be impacting  players.

It would appear the game is once again playing up, either crashing or not loading on various devices, IOS mainly. Support are looking into the issue.

Please reach out to support about this giving your device details, either via the website or email. You can also post these in thr comments here.


HOW TO CONTACT GAME SUPPORT

There’s 3 ways to do this:

The first and best way is through your game main menu, select Help & Support and then tap ‘Contact Us’.

Go to their website and use the ‘Contact’ button: https://jamcity.helpshift.com/a/family-guy-the-quest-for-stuff/

However if neither of these are possible, then you can contact support via email. The email address to use is – support@jamcity.com


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