Jet wanted to drop a post about another glitch that is again affecting some players, including me. This glitch sees you awarded the 25 Clams for unlocking a Rank, but as soon as you close your game you lose them again. So basically your clam total doesn’t increase.
I know it’s frustrating when a new feature launches and there’s glitches from the off, but support are aware of this and the Rank unlock glitch, so hopefully see a fix soon.
Until then don’t worry as the feature is a permanent addition, and more importantly you can keep collecting medals in the meantime.
~ Russian Tigger
Family Guy Addicts 
Both the locked rank and lost clams issues are affecting me, too. Any need to advise JC/TC? Or just wait for the fix?
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No, they know – Thanks
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My daily clam award seems to be effected by this glitch as well.
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Ok, hopefully the fix that’s coming in next few days will sort it. If not come back and let me know.
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I succumbed to the Clam glitch too, didn’t notice with the rank 1 rewards but definitely happened with rank 2 reward. Which is also the furthest I can go as rank remains locked for me. I’m sure it’ll get sorted so we can continue on our quest for free stuff.
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They are working on fixes
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Happened to me, too. The 25 clams was awarded, but disappeared.
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Thanks, support are looking into it
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Used to play game but every time it up dates it keeps crashing so can’t play the game anymore very disappointing
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Please email support as they are looking into this issue
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