Daily Archives: January 31, 2021

Event Intervention – Winter Meg Unlock Requirements Feedback Request

Hi fellow addicts

Despite Jam City reducing the Fire Elixir requirements for Winter Meg, I’m still seeing complaints about getting her spread out over various posts, so in order to try to point support to your issues can anyone trying to get Winter Meg comment on this post, giving your concerns and answering the questions below.

How many of the following of each unlock requirements do you currently have?
Anti Freeze Bottle
Ski Helmet
Strange Yoghurt In A Bag
Fire Elixir
Magic Dust

What ways have YOU available to collect Water Elixir in your game?

How many Water Elixir do you currently have?

Which of the following Phase 3 buildings have you placed?
Frozen Stiff
Slip N Sled Park
Yeti’s Delight Frozen Yoghurts

Do you have the Fast Forward feature?

Glitch Alert – Android Crashing & Loading Issues….

Just wanted to put up a post about a growing issue that seems to be mainly impacting Android players.

Ok, what’s happening, well it would appear the game is playing up and crashing or not loading on Android devices, mainly the shiny new latest devices. Support are working on fixing the issue.

Please reach out to support about this giving your device details, either via the website or email.


HOW TO CONTACT GAME SUPPORT

There’s 3 ways to do this:

The first and best way is through your game main menu, select Help & Support and then tap ‘Contact Us’.

Go to their website and use the ‘Contact’ button: https://jamcity.helpshift.com/a/family-guy-the-quest-for-stuff/

However if neither of these are possible, then you can contact support via email. The email address to use is – support@jamcity.com


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