Just wanted to put up a post about a growing issue that seems to be mainly impacting Android players.
Ok, what’s happening, well it would appear the game is playing up and crashing or not loading on Android devices, mainly the shiny new latest devices. Support are working on fixing the issue.
Please reach out to support about this giving your device details, either via the website or email.
HOW TO CONTACT GAME SUPPORT
There’s 3 ways to do this:
The first and best way is through your game main menu, select Help & Support and then tap ‘Contact Us’.
Go to their website and use the ‘Contact’ button: https://jamcity.helpshift.com/a/family-guy-the-quest-for-stuff/
However if neither of these are possible, then you can contact support via email. The email address to use is – firstname.lastname@example.org