Got a game specific question about The Family Guy Game? Post your question below and we’ll do our best to answer it as soon as possible. Don’t want to wait? We’ve aimed to answer many of the most common questions already, so check out the search box or start browsing the site to see if your question has already been answered.
Please Note: This is not a TinyCo run website, so while we will do our best to answer any questions you may have we may not always to able to “solve the problem”. If you’re having a major problem with your game your best bet is to always reach out to TinyCo Customer Support. You can find their contact information, here.
Family Guy Addicts 
What is the probability of getting the plutonium to drop from Bryan and Lois doing tasks? I’ve been at it now for a 2 WEEK and only got 5 of the 10.
Need help on this one. How are you guys balancing out doing all the tasks to get the characters and the pesticide? I still haven’t gotten Ron Perlman cuz Peter can’t fly drunk cuz he’s getting pesticides for killer octopuses. Any help helpful!!!!!
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The rarer items vary. We have never found an exact number. Not to mention with the change TinyCo put into play…your chances increase and get better the more times you send them without a drop.
It is all about a game of focus. What do you want in the game? What will help you? Ron will help to drop Pesticides too, so you may want to try and alternate Peter so you can get Pesticides and still get a few drops for Ron too. Most of my items for Ron came from Nerds or other places.
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What do I do with the diamonds reward that I get after I complete/unlock a series of people ?? Where do I find them??
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The diamonds are an image error. You should still have gotten the Clam payout offered. If not, alert TinyCo.
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These sundae drops are ridiculous. Apparently they just added quagmire drinking at the clam, but it’s a 12hr task versus peter’s 6 hrs. Been sending Peter 2-3times a day mixed with other tasks and zapped a ton of Stewies over the last week and only 1 sundae to show for my trouble.. Really think tinyco needs to re-evaluate some of their drop levels I got headbands faster than this and they were epic drops.
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Every time I go to fight giant mutant stewie I click on him and it says error and restarts the game.
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Could be an error with the file. Do you have an account created to back up your game? If so clear your cache, uninstall, restart your device, and redownload TQFS…that should clear it out. (only do this if you have an account created) If it doesn’t your next step is to contact TinyCo via an in game message. 🙂
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Does anyone know when the update for the App Store will be available? I haven’t logged into my game since the faulty update on Saturday. I didn’t link my account to email or FB and I’m using an ipad.
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Usually apple runs a few days behind Android, it has a longer approval process, I’m hopeful it’ll hit tonight or tomorrow. We’ll keep you posted if we hear anything.
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How do I restore my lost game data for family guy quest for stuff
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Did you completing delete the game?
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What is the fastest way to earn blam? Currently without Chris’s Costume/Ron Pearlman/Felicia Day/Bryan
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Finding pesticides and defeating Giant Stewie.
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So I logged in, normal gold check mark that signifies a character is done with a task. Unfortunately it won’t let me click because ink stewie took over the building. Can’t zap the thing because when I try there is no ink stewie just the check mark. I guess the gun doesn’t know there is a check mark there and it stays on the shoot screen forever. Have to manually force close game. Help?
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It’s a known glitch, this post will explain it more.
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For Enfant Terrible Pt. 5, did anyone else get experience counted towards the 1,000 Blam! Energy Drinks? I think I did and it was weird. I’m just wondering if anyone else experienced this glitch…
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Is anyone else having a reoccurring issue that whenever you try place a building/plant etc the game crashes. Is doesn’t affect any other areas of the game, and if I go in and out often enough I can eventually place some items but not where I would want to and then can’t move them.
Im on iphone 4 if that makes any difference
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Has anyone else been having problems with the quest for redhead rivalry 2 where Louis has to write passive aggressive emails and it doesn’t check off for her doing the task I have set Louis to the task 4 times and told tinyco but it keeps doing the same thing.
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Yes. Due to it is a dual task with Felicia, you need to have Felicia unlocked so they can go TOGETHER to complete it. Once they go together, it will clear. 😉
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But if it’s a pure Louis task that doesn’t require Felicia then I should be able to complete that portion of the quest like every other quest
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It is one that is ONLY triggered while Felicia is opened though as far as completing it (Not sure why it triggers before she unlocks, but it does). Similar to you can’t defeat Stewie and have it count to the Challenge until that part is unlocked. So all the defeats before that will not count at all. Make sense?
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But it’s never mattered what order you did it in first so why does it matter now
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Either they are trying something new (which I kinda doubt), or it wasn’t completely thought out programming. You’re right, they have us trained to follow a certain gaming protocol they have established over the entire life of the game and this isn’t it.
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Joes house has vanished on me it’s not in my inventory and it’s not on my map it’s just gone, any help at all please? Thanks a lot.
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Contact TinyCo right away if it is not in your inventory or menu anywhere.
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Hey there had a question. So on my ipad in the game I was level 30 then I connected my Facebook and it reset me back too 1 😦 any idea if I can get my old account back?
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Did it have a pop up telling you it was gonna replace it? Or did you just start over?
TinyCo is really the only ones that have access to anyone’s game, you will need to reach out to them to see if they can help.
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Can you please tell me what I have to do to get the cars in the comic con event I am on the hotrod now. What is it I need to do to have it put in my inventory
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You just need to get to the points in the game that unlock the tasks for the challenges. The first car was from Latcher Stewie. The 2nd from Giant Stewie. Where are you questline wise in the game. What have you done so far? Who have you unlocked?
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I am trying to unlock all the cars in the comic con event but I can’t find anywhere,where it tells me what I need to do to get them
I am on the hotrod one what do I have to do to get them
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You are on the Blaze? Is that correct? If so, you have to get to at least between Part 2 to 4 of Enfant Terrible for the Giant Stewie.
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Do they ever repeat events? I started playing the game 3/4 of the way through the museum event schedule, so I missed almost everything thing in that one. I did blow (too much) money on getting the main prizes and got King Butt, but I didn’t get Cleveland or any other characters (if there were more). Same question for TSTO if you happen to know, same problem with that one and the Stonecutters event.
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The game is so new that nothing has been repeated yet. Some characters that were missed by players have been hinted by TinyCo that they will return down the road. TSTO does repeat seasonal events, but they usually change them here and there and not all the same buildings or characters are made available at the time of the new event. They do have “Yard sales” where you can buy past items from the game. 🙂
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Any news…a twinkle maybe? About that blasted null closed corner error that slams my tablet? I’ve installed every updated that has come along, uninstalled/reinstalled…I’ve done it all but sacrifice Bart! 😛 And nada, nothing is working. I am so sick of contacting TinyCo 😦
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Sorry, nothing new right now. TinyCo is still working on several fixes. Hopefully they will push another patch fix soon.
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I just started playing this month when comic con began and no where can I find Cleveland Brown. Is there any way to unlock him since I missed the museum story line?
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As of right now, no. He was attached to Kingdom of the Full Moon and is no longer available. However, they’re looking at ways to bring him back down the road, and I’m fairly certain they will. Just have to sit tight until they do 🙂
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When I load the game the loading bar goes all the way to the end of the bar and then stops and stays there for hours. I’ve uninstalled and reinstalled the game and the problem just happened again
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Do you play on an android device? If so, have you downloaded the newest update?
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Thanks does any one know when they will be finished working the bugs out I have to restart my game every 5 or 10 min its like playing in quicksand it keep booting me out any help would be great thanks
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If you play on an android device, have you downloaded this latest update?
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I changed my fb password and now when I try to visit friends I get an error message that says I have returned to the app without the log in or something. How do I fix it??
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You might have to send a message to TinyCo from within the game. It sounds like the game can’t recognize your FB account any longer. Be as detailed as you can. 🙂
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I am on level 40 and it looks like it not going up any more is that the max level any help would be great thanks
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The new max level is now 50. It takes more XP now to move to the higher levels. 🙂
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I got a pop up that says if I get the fabulous 4 I will get 25 diamonds. Does anyone know what this is? I thought it was 25 clams but the picture is a white diamond. Did anyone else get this? Thanks for your help!
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That’s new…were you able to grab a screenshot of it?
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Aaaaand I just saw your tips and tricks for reporting in-game. Sorry bout that! Thanks for your help!
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Was just wondering if there was a place other than the forums to report glitches?
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Right now we have this post as well…
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Hi, I am on level 40 and I recently done an update of the game and it worked as normal for a day but now everytime I go on it, it closes he game after a few seconds 😳 anyone know what I can do? I reset my phone and I closed the app and it’s been a day and it’s still doing it
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A new update just hit tonight if you’re on Android. This should help (hopefully) resolve the issue.
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When I went to get ride of the wizard robed guy they were to drop money but none of them have dropped anything. Any one else have this issue??
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Hmmm they should be dropping something. However, I honestly wasn’t paying attention in my game when I cleared them (I was just so excited to get rid of them)…anyone else notice a coin drop?
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I message tinyco and they fixed it for me a refunded me what was suppose to drop
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Oh good! 🙂
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What address did you send the email to? I have sent 5 emails that have gone unanswered.
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Email for TinyCo is help@tinyco.com
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I have an fb friend who only got chris and peter. Whenever i visit the town, i can only get 2 of the 3 alloted taps. My multiverse now forever has an exclamation point and i cant tell when the real timer is up. Short of unfriending this person on facebook, what can i do?
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Unfortunately unfriending them is the only way to get the off your Quahog list 😦
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Thanks alissa.
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any time 🙂
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Hi listen i have to now something im Level 40 in family guy quest for stuff during the comicon event and I read online that the max level has been raised is that true?
If someone answers thank you very very much lol
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Yes it’s been raised to Level 50 🙂
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I have to get 7 green pesticides in 8 hours….. I have 7 clams and at least a 3 hour gap in between to pick someone up from the airport don’t think I can get all the pesticides what do I do!!!!!!!???!?! Omg meltdown
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Oh no…step back from the edge my friend. There’s nothing you can do to force it (unless you buy the box)…so see what you can get and if not, just keep building up so you can run a good streak next time 🙂
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Omg forgot I could do that it’s not been all bad tho as I’ve finally unlocked stewie yaaay
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Yay! See always helps to step back from the ledge 😉
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I’ve been on that ledge a lot this week 😉
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I know…I gotta get a big net to put down just in case 😉
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🙂 omg your all so much friendlier than any of the other sites I visit
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Shhhhhhh…we don’t want the other sites to steal our secret. 😉
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how do you restore your game data
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You’ll have to use your account (if you created one)
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im having a problem. i have a character in the spa that has completed his task. and the building was taken over by mutant stewie. the building is purpled out, but there is no stewie on the check icon. and when i try to zap it. it will do the zapping animation then the game will freeze. i have tried several time to zap it and remove it from the map but it wnt let me. please help. if i cant fix this i can progress 3 task and im not going to wait till the comic con event is over.
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This is something we’re seeing pop up more lately. Try hard closing and restarting the game, see if that triggers it. If not, contact TinyCo. It’s definitely not how it should be working.
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I had the same problem. After 8 hours, “phantom” Stewie moved on and freed the building.
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Every time I go to sign on my game, it restarts my phone. Why?
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You may need to uninstall again. That or you have some other issue going on.
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I reinstalled after the glitch last night and was not given an option to sign in with FB like I was in the beginning. It just automatically made me start over. I’d rather keep my original game, is there any way to do this??
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That is ok. It happens. You just need to do a few steps to get in the menu…then you will be back up and running once you log in. 😉
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My acount is not working it goes to the loading screen and then just shuts down and goes back to my apple screen. Also family guy is my favorite show and I’m trying to get a souvinear. Anything would be great. Thank u for the wonderful game experience. ———-
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Hello there and welcome to the Addicts. 😉
Just wanted to clarify we are NOT TinyCo. So no affiliations to the game. Just a bunch of addicted players with details on the games we share with the community. Here to help and happy too.
All that being said, there are some troubleshooting steps you can try. If you linked your game to an email or a FB, you can try uninstalling and reinstalling the app as there was an issue last night with the update that did impact games.
As far as cool prizes…stay tuned…we do have some coming in a contest soon. 😉
(FYI…I removed your address. It is a privacy issue. It is not wise to share on the internet.)
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Am I able to transfer the file of my game from t old iPhone to my new. I don’t want to start from scratch again.
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As long as you have it linked to an email or FB, you can. Then it is just a matter of logging in to any other device. 😉
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I am having the same trouble with the assert error message. Almost two days now and no change…… any help?
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Did you link your game to an email or FB page? All the details on the issue are in the post below.
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I want to link my account with my fb but I had already created a username for the app and apparently signed in on my fb a long time ago and when I select connect w/ fb it says there’s already a lvl 1 game do you want to replace with that. I went into fb and deleted the app and tried again, same issue. I can’t add any friends and therefore can’t visit more towns etc etc. help me please
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Double check the wording. “Replace” may be throwing you off. Verify the words with the pic in the recover post below. It SHOULD say it is replacing the new level 1 starter game with YOUR level game. Let us know.
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Whenever I try to log back in with Facebook after deleting my app. I get the error “you have returned to the app without completing the log-in”.
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Might be a disconnect with the game and recognizing you logged in. Best thing to do is contact TinyCo and let them know you’re game isn’t picking up your saved game. Might be something they have to go in and fix for you.
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for a company that makes milions just of of selling clams an coins a world wide update/fix should be done within 24hours if not the company and provider of the game is useless….
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Is there any way to look up and see if I linked my family guy game with my email before I try to uninstall/reinstall cuz of it crashing
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Not that I know of. TinyCo would have that answer. You could try another device and see if you can log in via email or FB
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Every time I go to the game, it loads and when it starts, it freezes and restarts my phone. It won’t let me play it
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What type of phone are you using?
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I’m having the same issue…I start the game, it opens, then freezes, then shuts down. It started last night. Are they working on this?
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Check out this post.
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I’m reading about there being an additional level of pesticides after you hit 25x. The first time at 25x is 18 of some pesticide, and then the second time at 25x is 29 of some pesticide. I should hit the first time at 25x (18 of the orange) by end of day today. But if I wait until end of day today to get the 2500 Blam, I will only have 12 hours left to fight Giant Stewie again to get the Blaze car. If I need to get 29 pesticides, I won’t have enough time to let the timer go from 24 hours down to zero and then fight Giant Stewie one last time to get the Blaze car.
Any information about this second level of pesticides at 25x? I thought it was supposed to go back to 1x after you hit the 25x level? And if there IS a second level at 25x (29 pesticides), do I not try for the 2500 Blam bonus and let it run down to zero so I can fight Giant Stewie one last time to get the Blaze car?
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If you are short on Pesticides, and need another defeat…and have enough time to let it run out and reset. I would suggest let it reset. That way you will hardly need any to defeat him. Then you can focus on maxing out later.
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Is 18 pesticides required for 25x level? Or is it 18 and then another level for 25x with 29 pesticides? I am confused. Bunny – in your Giant Stewie write up you didn’t mention 29 pesticides – 18 was the last level for 25x before it reset to 1x – correct?
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Each day may vary. My counts were what I saw in my game up to 25X. Then it allows you to go again, but for more pesticides. The 29. Some see it, some do not. It won’t reset for most unless you let it sit and run the 24 hour clock down and NOT defeat him again in meantime.
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Im getting this sprite error message then my phone restarts
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Read the top of the post and the comments within to get you up to speed. 🙂
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Ever since last night my game will load just fine then when my town comes up I can’t do anything. It stays frozen for a few seconds and I can watch the blue shirts run in but then my phone completely restarts. I can’t get past this point. I thought maybe it’s my particular phone (Galaxy S3) but my husband’s is doing the same thing (also S3).
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It’s a problem that started last night. You need to uninstall and then reinstall your games. As long as they are linked to an email or FB account, you’re fine. Use this guide for help if needed.
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My game has been crashing ever since around lunchtime today (I’m in Australia). I keep getting getting the crash screen come up and it’s so annoying because it’s ruined my Blam! streak! I’m too scared to reinstall as I’m not sure if I’m linked with anything and facebook keeps logging itself out!
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Did you have the ability to visit the towns of Facebook “friends” before?
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Has anyone heard from tiny co regarding the fix?
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This is the latest (top of the post)…they are still working on the problem.
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Im trying to recover it with Facebook but its not working there is no way im restarting.
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Did you follow this guide?
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I have a Galaxy S3, love the game, unfortunately the game is bringing up an error which is shutting down my phone, is their any thing I can do to fix it…?? Please help, I was almost done with some things and only had a day left on to earn my reward, lol.. Good luck and I really hope you can fix it! 🙂
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Read the top of this post. 😉
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