Questions and Answers

Mort Quagmire Peter Drunken Clam

Got a game specific question about The Family Guy Game?  Post your question below and we’ll do our best to answer it as soon as possible.  Don’t want to wait?   We’ve aimed to answer many of the most common questions already, so check out the search box or start browsing the site to see if your question has already been answered.

Please Note: This is not a TinyCo run website, so while we will do our best to answer any questions you may have we may not always to able to “solve the problem”. If you’re having a major problem with your game your best bet is to always reach out to TinyCo Customer Support.  You can find their contact information, here

Advertisements

7,064 responses to “Questions and Answers

  1. I have a timer for chapter 1 at 20 hours but a timer to unlock the character (Johnny) at 17 hours. Is this a glitch? I’m not sure if I have to unlock him by 3 PM Pacific or Eastern.

    Like

    • RussianTigger

      According to TinyCo it is a glitch, they replied to me that the timer on Johnny is wrong, he should be available until Chapter 1 ends at 4pm PDT on 21st June.

      Like

  2. When I try to load the game on facebook or facebook gameroom, it always just freezes when “The Great Griffen” or the box that says the rewards for “Excellent Adventure”. How can I fix this?

    Like

    • Another player just commented they can’t get playing on Facebook. I’m playing on IOS and couldn’t get the event going until few hours ago. I’m unable to get any info on Facebook etc issues as the moment as Bunny isn’t around and she has the contact at TinyCo! But you can certain message their support help@tinyco.com

      Like

      • So do I just send them an email describing my problem? Another question. I’ve seen people saying they can ear free clams by watching videos. Is this not available for those who play on facebook? I’ve never seen that option.

        Like

        • RussianTigger

          I honestly don’t know if you can watch the videos in Facebook version, maybe another Facebook player can help answer this? Although the videos are disabled just now due to issues.

          Re: offers missing clams, yes once you click missing clams you will see list of the offers you’ve activated, at the right side I will tell you if its completed or not, if it’s not, there’s a missing clams link to open a support ticket.

          Like

      • I’ve just heard back from Tinyco that “this is a known issue” and they’re trying to resolve it – no timescale for when, unfortunately.

        Like

    • i am having the same issue on all my computers, so it is not my end.

      Like

  3. I’ve been playing family for the longest time now and never had problems with getting free clans after watching the videos. But since the game introduced ‘claiming the clams after completing an offer’ (which by the way does not work because I have already installed two games and completed few levels but can’t gain the clams in the family guy), I can’t even press on the ‘watch a video to get 1 clam’ button. My clam inventory has been decreasing because I have been losing 7 clams a day for the past 2 weeks now. Please help!

    Thanks
    Thanks

    Like

    • Clam TV videos have been disabled in games due to crashing issues. TinyCo are working on a fix but until they put it in our games, I’m afraid there’s nothing we can do. Many of us miss those clams.

      Like

      • Is that why the offers don’t work as well? Or is it me who doesn’t know how to claim those clams after completing any offer?

        Like

        • RussianTigger

          I’ve just tested a couple of offers to test and got the clams. Go to the offers page, scroll to the bottom and click on missing clams that will bring up list offers, look and see what’s not completed and contact them

          Like

  4. I’m gonna post this here because I don’t know where else to post it…
    The Kegs are blocking the ability to collect from characters in buildings. I couldn’t get Tricia Takanawa Out of PF Chinese until I Axed the Keg on the building. They’re also blocking money collection.
    I’m gonna advise putting all characters on visible tasks where possible until this is fixed.

    Like

    • RussianTigger

      Hi, this usually happens with these kind of building takeovers, I’ve warned of it in the live post. The main thing is TinyCo seem to have ensured it doesn’t impact buildings where event essemtial tasks are being completed. That happened in an earlier event and caused gridlock.

      Like

  5. I downloaded “Family Guy – Another Freaking’ Mobile Game”, & have been stuck at level 95 FOR OVER A MONTH, now! SICK of this level & want to move past it, but I DON’T KNOW HOW! ***?! i’m gonna quit game if I don’t get to level 96, soon. #RunningOutOfPatience Any helpful hints would be appreciated.

    Thanx.

    https://mobile.twitter.com/brokeintheusa

    Like

    • RussianTigger

      Sorry this blog is for the Family Guy Quest For Stuff game – not Another Freaking Mobile Game, I don’t play that game so I can’t help you I’m afraid.

      Like

    • I would love to help you, but I am stuck on level 34! 😦 70 Choco-balls, that you have to “hit” twice, and only 29 moves! WTD? 🙂

      Like

  6. I started just before the power rangers event. So am still unlocking characters, which has been slowed down by the constant timed events taking priority. So i’m now at week 4 of bill and ted, but can’t clear any jet pack kids, as i do not have stewie.Can’t imaging i would be able to unlock him quick enough. Any suggestions?

    Like

    • RussianTigger

      I think you’re not going be able to move forward in Phase 4 as Stewie takes a lot of time to unlock. It’s tough he’s essential, I love Stewie and want him used more but not in such a way anyone who doesn’t have him can’t play. Sorry, hope you get him unlocked soon.

      Like

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s