Okay, the new event, is actually an old event from last year, and I’m not sure what’s going on with it as I completed this event in my 2 main games, yet in 1 I’ve got to unlock the costumes again, but in my other game they are still there unlocked and no need to unlock.
I’m asking support what’s going on, and I’ll report back when I can. But it seems a deliberate move to rerun as they say in the event pop up “All your favourites are back!”
If you will be playing along you’ll find all the Wild Winter phase 1 event posts HERE!!! Please note there may be some changes from the original event, such as Penguin Brian drops Snowflake Socks.
Players are reporting Fireworks they’ve collected are disappearing, and some are being awarded a quantity of medals instead. I’ve alerted support, here’s hoping we get a quick fix. But for those with the issue know you’re not alone.
The only advice I can give is contact support and don’t visit Ollieland, as it seems to be after doing this you’ll lose the Fireworks.
Until support get back to me after the weekend, the only advice I can give you is don’t visit Ollieland if you’re planning to try collecting the materials again for Christmas Gnome Stewie. Visiting Ollieland seems to be the cause of you loosing any items you’ve collected so avoid it until this is fixed.
UPDATE – SUPPORT ARE AWARDING PLAYERS AFFECTED CHRUSTMAS GNOME STEWIE AND THEIR TROPHY, ALLS WELL THAT EBDS WELL.
It’s a typical Christmas disaster, firstly there was the squirrel in the Christmas tree, sorry wrong store. It ’twas the disappointment of players who didn’t get a trophy when they unlocked Christmas Gnome Stewie, now other players still working on unlocking him are seeing materials they’ve collected disappear, whilst they are awarded a quantity of medals instead. I’ve alerted support, here’s hoping we get a Christmas miracle and it’s sorted before the holidays. But for those with the issue know you’re not alone.
The only advice I can give is visiting Ollieland seems to guarantee you’ll lose any items collected so avoid it if you’re planning to try collecting until there’s a fix.
It’s a typical Christmas sob story, the disappointment of not getting what you want. But fear not support are looking into why we’re not getting our trophy for unlocking Christmas Gnome Stewie and I’ll update you once I’ve more news.