Tag Archives: Glitch

Warning – Facebook Game Save Issues!!!!!

Posted on February 16, 2023 by | 5 comments

Just a heads up that if your game is saved via Facebook please don’t uninstall as there’s an issue whereby you can’t reload your saved game.

The support team is currently working on a fix for it but until then players will not be able to load their saved their game via Facebook. They recommend not to delete and reinstall the game if your game is currently only linked to Facebook. If Facebook players need to delete and reinstall then please save your game with a Username/Email Address before you do so.

Sadly no ETA for a fix but I’ll keep you all posted.

 

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Star Trek Event Buildings….

Posted on October 1, 2021 by | 8 comments

…are dropping Carterbucks. Once again this might be fixed soon but you may want to collect that extra Carterbucks while you can.

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Star Trek Event Buildings….

Posted on September 4, 2021 by | 5 comments

…are dropping Gears. This might be fixed soon but you may want to collect that extra Gears while you can.

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Star Trek Event Buildings….

Posted on August 6, 2021 by | 2 comments

…are dropping Manga. This will probably be fixed soon but you may want to collect that extra Manga while you can.

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Borg Assimilated James Woods High & Star Trek Questlines returning….

Posted on August 6, 2021 by | 2 comments

Just a heads up that if you see this in your store avoid it like the plague as it is an oops and could cause issues with your game. If you’ve bought it and need help contact support.

Can also confirm the returning Star Trek questlines are just an oops and nothing to get excited about. 

And here’s a reminder of the ways you can contact support:

The first and best way is through your game main menu, select Help & Support and then tap ‘Contact Us’.

You can also go to their website and use the ‘Contact’ button: https://jamcity.helpshift.com/a/family-guy-the-quest-for-stuff/

And if neither of these are possible, then you can contact support via email. The email address to use is – support@jamcity.com

 

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Random Questlines returning….

Posted on August 4, 2021 by | 19 comments

Just a heads up that some players, including myself, are having old Questlines re-appearing in their games. I’ve 6 at this time, and they all seem to be from the Star Trek events.

I’ve contacted support as I’m not sure if this is a glitch or related to something in Alternate Quahogs..

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Warning – Prom Night Dumpster Baby is NOT a character!!!

Posted on February 17, 2021 by | 4 comments

You’ll see the Prom Night Dumpster Baby in the store for 200 Clams, and I’m  concerned the high clam cost will make some of you think this is a new character, it’s not, it’s just a walking decoration that’s been available in the game before.

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Wild Winter Phase 2 Returns…..

Posted on January 20, 2021 by | Leave a comment

Okay, the new event, that’s actually an old event from last year continues.

If you will be playing along you’ll find all the Wild Winter phase 2 event posts HERE!!!

 

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Wild Winter Event Returns…..

Posted on January 13, 2021 by | 20 comments

Okay, the new event, is actually an old event from last year, and I’m not sure what’s going on with it as I completed this event in my 2 main games, yet in 1 I’ve got to unlock the costumes again, but in my other game they are still there unlocked and no need to unlock.

I’m asking support what’s going on, and I’ll report back when I can. But it seems a deliberate move to rerun as they say in the event pop up “All your favourites are back!”

If you will be playing along you’ll find all the Wild Winter phase 1 event posts HERE!!! Please note there may be some changes from the original event, such as Penguin Brian drops Snowflake Socks.

 

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Missing Fireworks…..

Posted on January 10, 2021 by | Leave a comment

Players are reporting Fireworks they’ve collected are disappearing, and some are being awarded a quantity of medals instead. I’ve alerted support, here’s hoping we get a quick fix. But for those with the issue know you’re not alone.

The only advice I can give is contact support and don’t visit Ollieland, as it seems to be after doing this you’ll lose the Fireworks.

 

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