Current Known Issues – Version 1.50.5 Update

Hey there Clammers!

With the current hiccups going on in the Event and now the game itself, I wanted to do a quick post to warn you updating to the latest version of the game, 1.50.5 is causing some players to be locked out of their games completely. So if you’ve not updated yet, you may want to hold off doing so.

Consuela Technical Support Bunny Glitch

If you have updated and are locked out please leave details of the device, operating system you play on and the exact issue you’re having in the comments, in order TinyCo can see this information.

~ Russian Tigger

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49 responses to “Current Known Issues – Version 1.50.5 Update

  1. Paul Tartaglia

    Samsung galaxy tab A (2016) since update on 2 May the game doesn’t complete load, the screen just stops loading. No error message or anything.

    Like

    • RussianTigger

      If you’ve saved to an account have you tried clearing cache and/or full reinstall? Working ok on my Android device but loading is slow

      Like

  2. Tyler Neidholdt

    Motorola E4+ since update doesn’t complete load screen just stops loading phone doesn’t freeze game doesn’t stop responding just stops loading

    Like

  3. I get the “please update game to continue” screen right after updating both on tablet and phone which are galaxy

    Like

  4. Iphone SE. Family Guy will not play anymore after new update

    Like

  5. I get the upgrade now prompt, but no update is available. I have deleted and reinstalled the game, loaded save from FaceBook. On iOS 10.3.2, iPhone 7.

    Like

  6. When I start up the game I get the screen “Please Upgrade” and when I do it takes me to the App Store and there is no upgrade available, just the “Open” button. When you click “Open” it starts up the game and I get the “Please Upgrade” screen again. I am in an endless loop. This is happening on my iPad 4. Thankfully I can still access the game on my android device, but I prefer to access it on my ipad. I have removed it an reloaded it and I still get the same issue. I am currently on level 86. Any help would be appreciated.

    Like

  7. I have the newest iPad 10.3 for the past 2 days as I’m loading game it says to upgrade which I’ve already done. When I press the upgrade it takes me to App Store and when I press open it goes back to the game only to tell me to upgrade and over and over. HELP

    Like

  8. I mean locked out and it is an iPhone 10.3

    Like

  9. I recently changed my phone and the app crashes whenever i try to load a saved game. Any help?

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  10. I can’t connect to the server. Galaxy s7. I did the update yesterday.

    Like

  11. Been almost a week now and the game still crashes when ever i try and load my Google save, i tried Facebook save but it doesnt have my current save, only shows level one, so basically it started over..
    It All started happening when i tried to update last week. Samsung Tablet and Bluestacks both do the same.
    If the update corrupted my save, then im done with this game, Tiny co never answers my emails.

    Like

  12. I have access to the game, but I can’t access any of my Facebook friends, the only other world I can visit is Ollie, smh

    Like

  13. im managing to load up perdectly fine but i have lost all my progress im back to square 1!!!
    not happy at all over 8 months of hard work gone! you guys need to sort this issue as its not on alot of in app purchases amd things brought with hard earned coins & clams! i do not have facebook so it wouldnt have been backed up on that neither and usually if its a google sign in it does it automaticaly at the start 😠

    Like

    • samsung note 3 n9005 is the handset im using

      Like

    • RussianTigger

      You can create a username etc if you don’t have Facebook, but you can’t get into it to sign back in until you play through the tutorial. Also do you happen to have a screenshot of your loading screen or account screen, if so TinyCo ca sometimes recover your game from that if you email them it.

      And just so you’re aware, we’re not TinyCo, so sadly we can’t fix anything, but we do report things back to them.

      Like

  14. iPhone 6s game loads says welcome then kicks right off..Haven’t been able to play since the update on Tuesday and it is Friday…

    Like

  15. Samsung galaxy mega 6.3 will load then say it’s has stopped been doin that since I undated it 4 days ago can’t play at all..

    Like

  16. Locked out iPhone 6.

    Like

  17. Game crashes on Samsung Android tablet.

    Like

  18. Driod Maxx, I usually uninstall the game and reinstall with the game’s latest update to save storage space. However when I have attempted to access my game from my main account with Google play, my game crashes when it loads again.

    Like

  19. iPhone 7
    10.3.1
    Game crashes while loading.

    Like

  20. A dismal end to a dismal event.

    Like

  21. Updated to the latest version; when booting up the game, after about 5 seconds, it freezes and takes no further action until I manually close out. Tried to restart/reload several times, but no progress can be made in-game. (iPad 4)

    Like

  22. Updated the game yesterday. Loading bar completes, I even get the “welcome back” (still on the loading screen) from game centre but then the game closes. Using an iPhone 6. Do I need to delete and re-download?

    Like

  23. I’m completely locked out 😦 iPhone 7 iOS 10.3.1

    Like

  24. (To be read in the voice of Stewie)
    Dear Mom and Dad,
    Please take me home. Camp sucks. Yes, I know, It started out good, like I told you in the last letter, but more and more issues popped up until I am fed up, Done. The problems started with the drop rates of certain items that I need. Then, some of the campers complained of crashing. (I was lucky to be ok). The food is nothing to brag about, but I am hungry, and no matter what I do to get another hotdog, they wouldn’t give me any. Then I had a problem during wars with the other camps where I could not see any of the warriors! It was like everyone was wearing invisibility outfits!. So when I complained, the camp techical staff told me that everything is normal and it must be me. So frustrating, Lois! Fatman! Come get me! Then they promise me a prize, but make the tasks super impossible. They say if you do a chore, you get a chance to get a clipboard and if I get enough of them I get a prize. Just a chance! Absurd! I do a chore, then the claim my chance didnt pop up. Guess what – I dont think they even had enough clipboards to give out to the campers, they were just tricking us into doing chores! Please take me home. I hate it here!
    Love
    Stewie

    Liked by 1 person

  25. Now they are updating the game on facebook so can’t play the current event at all, not that I had any hope of completing any of the current tasks, but why lock us out before the event has even ended.

    Like

  26. I’m NOT locked out, my problem is a string error message, then game shuts down. It seems to be doing when I’m taking characters out of tan lines.
    I’m on Note 5 using Android version 7.
    And Seven Edge with Android version 7

    Like

  27. I load game and crash to desktop. iPad mini 4 updated iOS operating system.

    Like

  28. I’m playing on an iPhone 6s and am having the same problem as the others, with the game trying to load to a full bar, then closing out. I’ve had to delete and reload the game several times in order to keep playing.

    Like

  29. Im locked out.
    Moto E second gen
    Android 5.1

    Like

  30. I’m on an iPhone IOS 10.3.3. The loading screen opens and the loading bar almost reaches the end and then the app closes down.

    Like

  31. Paul Platanitis

    Same as Randy. iPad mini 4 and Samsung S7 both with latest OSversions

    Like

  32. no issues other then not seeing friends only ollie

    Like

  33. Facespace has NO entries for majority of my characters now. That was literally the only reason i play premium! Just to get new posts from characters. Now i have 0. Grrrr…..

    Like

  34. The same exact thing thats happening to Randy is happening to me. It goes to load and you hear the music and you get the Family Guy is not responding screen

    Like

  35. I updated already and the only issue I’ve noticed is that friends are missing i.e. I only have Ollieland

    Like

  36. Oneplus 5
    OxygenOS 4.5.6 (Android 7.1.1)

    Status bar goes to full with music then just closes with no error.

    Like

  37. The status bar on the loading screen goes to full, can hear the background music for a few moments, then it crashes and I get the “not responding” android message.

    Device is a Samsung Galaxy Note 8.0 (GT-N5110). Android version 4.4.2

    Last time I did a full uninstall & reinstall of the game was about 2 weeks ago.

    Like

    • Ok, now the game quit working on my iphone too, doing the exact same thing as I described above on my android tablet. So now I have No access to my game at all.

      Iphone 5c (Model MF154LL/A), Software version 10.3.3 (14G60).

      This Sucks.

      Like

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