Tag Archives: Basic Troubleshooting

Current Known Issues – Version 1.50.5 Update

Hey there Clammers!

With the current hiccups going on in the Event and now the game itself, I wanted to do a quick post to warn you updating to the latest version of the game, 1.50.5 is causing some players to be locked out of their games completely. So if you’ve not updated yet, you may want to hold off doing so.

Consuela Technical Support Bunny Glitch

If you have updated and are locked out please leave details of the device, operating system you play on and the exact issue you’re having in the comments, in order TinyCo can see this information.

~ Russian Tigger

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Clam TV – The Videos Are Out There

Hey there Clammers!

Getting a lot of comments still regarding the continued disabling  of Clam TV in many of our games, so thought I’d try to bring you a helpful post that will allow some of you to maybe access the videos that helped earn you some daily free clams.

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Clam Down Folks!!!

Hey there Clammers!

Getting a lot of comments and concerns regarding the disappearance of Clam TV from our games, so thought I’d try to settle the clam before the storm with a little post.

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Current Known Issues & Glitches

Hey there Clammers!

With the current hiccups going on in the Event and game itself, I wanted to do a quick post of some of the known issues going on that are impacting Players.

So take a peek below and see if one of these are happening to you, and we have the answer for you. 🙂

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MORE Mobsters Week 2 Clarifications & Issues

6/18 4PM EST: iOS Patch Update has hit. Download it to ensure you have all the fixes in your game before today’s content goes live. 

 

6/17: See below for Updates on Cockroaches, Tubas, and others. 

UPDATE: See post sections below for new information on Gold Trucks and Gloves. 

Hey there Mafioso!

Bouncing by to focus on some more questions & concerns we are seeing from Players now that Week 2 is a few days into the Mobster Event content. Take a look at all the information and see if any of it applies to your concerns.

Consuela Technical Support Bunny Glitch

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Mobsters Week 2 Clarifications & Issues

Hey there Mafioso!

Bouncing by to wrap up a few questions for the Week 2 Mobster Event content. Take a look at all the information and see if any of it applies to your concerns.

Consuela Technical Support Bunny Glitch

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Family Guy TQFS: Recent Questions June 2015

Hey there Tribblemakers!

Bouncing by as we are seeing similar questions repeatedly asked by you. So we wanted to tuck them all on one convenient spot for all to locate quickly. Hopefully this will help all of you that are seeking these answers.

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Family Guy Technical Help: Missing Tasks

It looks like it is that time. Time for me to pull out my nerdy geek girl glasses, crack my knuckles, stretch out my typing fingers, put on my “thinking cap” (though I swear Alissa calls it my “dunce cap”)…it is time to get technical.

So pull up a comfy chair, grab some snacks, and your favorite beverage. You are about to go into the mind of Bunny as I show you some tips and tricks of the technical nature.

Consuela Technical Support 1

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Family Guy Technical Help: Crashing and Lagging Game

It looks like it is that time. Time for me to pull out my nerdy geek girl glasses, crack my knuckles, stretch out my typing fingers, put on my “thinking cap” (though I swear Alissa calls it my “dunce cap”)…it is time to get technical.

So pull up a comfy chair, grab some snacks, and your favorite beverage. You are about to go into the mind of Bunny as I show you some tips and tricks of the technical nature.

Consuela Technical Support 1

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Family Guy Technical Help: Basic Troubleshooting

It looks like it is that time. Time for me to pull out my nerdy geek girl glasses, crack my knuckles, stretch out my typing fingers, put on my “thinking cap” (though I swear Alissa calls it my “dunce cap”)…it is time to get technical.

So pull up a comfy chair, grab some snacks, and your favorite beverage. You are about to go into the mind of Bunny as I show you some tips and tricks of the technical nature.

Consuela Technical Support 1

Continue reading