Hey there Tribblemakers!
Bouncing by as we are seeing similar questions repeatedly asked by you. So we wanted to tuck them all on one convenient spot for all to locate quickly. Hopefully this will help all of you that are seeking these answers.
You have some questions on game play? Trying to figure out just what is going on? Most of these are answered in multiple locations all over our site, but wanted to put them in one spot. Here are some basic Q&A’s.
Our site is set up so that the current things going on in the game are in the most recent posts. So check the posts within the last week to see if we already addressed your concerns. Beyond that, use our Main Menu at the top of the site. (Drop Down Menu if you are on Mobile.) There are a lot of sections and areas specifically categorized for different areas of the game.
Want to find the information quicker? Do a more narrow search? Well use our really cool SEARCH TOOL. This is located in our Main Menu links at the top of the page. It works through Google, but searches ONLY the posts and information on our site. It will even help to locate information in comments too. Feel free to give it a try.
WHY CAN’T I GO ANY FURTHER IN THE GAME (WINDOWS STAND ALONE VERSION)?
TinyCo some time back released a separate Stand Alone Version of the game for Windows. It was very limited in its capabilities. Different than the Mobile App Version. To date, there has not been anymore content released for it, nor any plans for future releases. So those just now playing will only get to about District 9 and the game will not continue beyond that point. It also will not participate in any Events.
Just a short time ago, the Fine Arts District was dropped into the game. This was the 11th District to be added, however it is NOT #11 in the sequence. It is actually the extension of the much waited for remaining Blimp Storyline. Following Downtown District 9. Due to this, you will need to complete all of the Fine Arts District before you can move on to the Pawtucket Brewery items.
WHY ARE MATERIALS STILL DROPPING FOR PAWTUCKET BREWERY?
The items you can create in the Pawtucket Brewery actually have “Limits” to many of them. This means you can make more than one. So those Materials to create them will continually drop and drop until you clear ALL items to their Limit needing those Materials. Once they are ALL cleared, any remaining Material will go away and the Brewery will turn into just a Brewery Building. (Currently you can’t store it due to it will mess up/impact players not to or completed in the District.) You can see the Limits yourself by tapping on the information “i” next to the Items Image in the Brewery.
WHAT HAPPENED TO CLEVELAND AND BUZZ?
During the Star Trek Event, TinyCo made some changes to the Premium Characters you can purchase for Clams. This impacted Buzz and Cleveland. The two Characters were swapped out for Kool Aid Man and Human Rupert. As this is something new TinyCo is trying out, we do not know how long the “swap” will take place for nor who will be swapped next. All we can do is wait and see. In the meantime, let them know the Characters you would like returned for purchase in the Premium section.
WHAT DO I DO IF MY GAME KEEPS CRASHING/LAGGING?
There are some Basic Steps you can take to help your game function a little more smoothly. Especially with highly active games like this one. These are steps we use personally in our games when issues start to occur, feel free to give them a try.
HELP, I HAVE AN ISSUE?
If you are experiencing a technical issue/glitch in the game, check the current posts. If it is related to the current events, there is a good chance we already have the help and answers covered in one of our recent posts.
Beyond that, the majority of issues can be corrected with a few Basic Troubleshooting methods. feel free to give them a try if you are having problems.
HOW DO I CONTACT TINYCO?
TinyCo has multiple games they run, due to this the BEST way to reach out to them for the Family Guy:TQFS Game is to contact them directly from your game. This goes right to the tech support teams for THIS game. This will help you to get to the right place quickly.
Now we do know there are times you are unable to access your game, that is OK. There is still another way to reach out. Contact them via Email. Just make sure you note the game/issue you are writing about to get to the appropriate help quicker.
To break this down, this site belongs to the Addicts. We run this site and have some specific Addicts Guidelines we like to follow on all our sites. So for the protection and help of OUR sites and the readers, we will moderate each and every comment that comes through our sites. This allows for us to be able to keep the trolls/abuse off the site, the numerous SPAM ads that hit, as well as to be able to see and answer at the same time any questions or concerns you have. Like helping to see an issue hitting multiple players at once, we can track it and report it right away to the Tech Team to jump right on a fix.
Due to our Moderation, you may have to wait just a bit to see an answer. Especially if we are researching the issue/question. Not all questions will take the same time, some a lot more than others. Not to mention we are human (at least I hope we are) and we tend to need to take a break to eat & sleep too. We have full time jobs outside this site as well. So please be patient and wait for us to get to your particular comment.
Outside of that, if your comment is found in violation of any of our Addicts Guidelines, you may find it edited or completely removed depending on the violation. To avoid this, keep it PG (for the sake of the site not being flagged MA and us forced to have to make you register your accounts to access the site too) and keep to the Addicts Guidelines.
Otherwise just go to the same post to see the comment and an answer if you were needing one on that same post. If your comment still says “Moderation” then wait, we will get to it. If you need help relocating the information/comment, just ask. We can help find it.
HOW DO I SET UP AN ACCOUNT/RECOVER MY ACCOUNT
It is a really good idea to save and link all your game progress in some way. This helps to not only save all that hard work and progress you made, but also makes it easier to recover it as well as access it from any compatible device.
We would also highly suggest to take a Screenshot of your Player ID or write it down in a place that you can have it handy at all times. This is for in case you are unable to access your game to get to it.
Now for a couple of “Glitches/Issues” that should be resolved quickly/soon.
Some of you have asked on why you are seeing a Grey Line opening instead of an image. This looks like just a basic glitch that occurs. (Could just be the game got stuck on the last thing you were doing and couldn’t get out of it fully.)
To correct it, follow Basic Troubleshooting Steps.
- Force Close the App
- Restart your Device
- Check App Market to ensure you are 1.8.5 or higher
If you need further help, see the Basic Troubleshooting link higher up in this post as well as the Contact TinyCo one.
MISSING FIREFIGHTER ACADEMY
After the Firefighter Event, anytime you try to store the Fire Academy it seems to completely disappear. This is a known issue and a fix is already on its way. It will come in a patch with an App Market Update, so make sure you game stays up to date and current from the App Market so you will get the recovery patch for the Fire Academy.
MAPLE LEAVES NOT ADDING TO THE COUNT
I ran into this myself and already did report it. This is what I was seeing. For the most part, the Maple Leaves won added immediately to my Counter. However there was usually one or two wins that I saw pop up, but the count didn’t change.
The easy fix for me was to collect something from my game. A Pinecone, money from a building, check off a task, etc. Just SOMETHING that would trigger a “collection” and that Counter immediately updated the totals to reflect the appropriate amount.
Another fix if you can’t collect is to Force Close the App and Restart the device. That also triggered the Counter to Update. This didn’t happen to me more than twice. I have not seen it happen again since. But just in case, these steps should help you. If not, Contact TinyCo.
As you can see, there is a reoccurring theme for pretty much the majority of “glitches” you run into with the game, any game really…. Force Close, Restart, Check for Update. So always try the Basics first. Then take further steps if needed. As always, we are here to help all we can, so feel free to ask. 😉
There you have it, some of the basic Q&A we are seeing on the site. Did this help to answer your question? Have you used the Search Tool before? Was it helpful? Let us know.