Hey there Clammers!
With the current hiccups going on in the Event and game itself, I wanted to do a quick post of some of the known issues going on that are impacting Players.
So take a peek below and see if one of these are happening to you, and we have the answer for you. 🙂
PRESENT PLAZA GLITCH
I am still seeing a few of these trickle into the Addicts Email, so I wanted to cover the basics of it again.
Players had made attempts to open a Present/Gift in the Present Plaza in the previous Event (Quahog Not So Silent Night), but for some reason it wouldn’t open and instead sent Player into a loop of just showing the shiny spots where the coins would be and kicks Player out of game. This cycles over n over n over.
The ONLY fix for this right now is to send me or TinyCo your information so they can unlock the game for you. If you would like to send it to me, email firstname.lastname@example.org. Make sure you note that it’s the Present Plaza Glitch as I send them on as soon as I get them.
Make sure you include your Opening Splash Screen with the letters, numbers, and symbols along the left n right sides.
GANESHA DID NOT APPEAR IN PT. 3
This one SHOULD be resolved, if not… please let me know.
Players were getting to Hooray for Bollywood Pt. 3, but Ganesha never showed up on their Quahog streets. Those not seeing him SHOULD be able to tap on the “GO” feature on the Task and he should appear.
Again if he still didn’t show up in your game, please let me know.
RANDOM QUESTLINE/DISTRICT ISSUES
There are still some random hiccups here and there with the Districts and the progression in there Questlines. If you have tried all the basics and are still not moving forward/ stuck on a specific task (and the info on our site doesn’t help)… please reach out to TinyCo with the specifics of where you are stuck, what’s going on, etc… essentially as many details as possible.
Some of them, like the Blimp… they are still working on a fix (I wonder if Tan Lines did something to it).
CLAM TV COMMERCIALS
I know some of you were having issues trying to watch the commercials and it flaking out or not giving an “X” option for you to opt out when it was done.
The Commercials and feature are all 3rd Party Controlled, so it may take it bit for the fixes to come and work again for all Players. Hang in there while TinyCo continues to work with them to get a resolution.
ALWAYS SAVE YOUR GAME!!
A quick side note, ALWAYS make sure your game is saved to an email or Facebook. It makes recovery that much easier. Especially when glitches hit. It would really suck to lose your progress, so … protect your game play and save/link it as soon as possible if it is not already. (It also lets you access it from multiple devices.)
There is always some basics you can try at any time you have an issue with the game. Here are the things we suggest (and most likely the things TinyCo will suggest you try first too).
As always, we are here to help all we can with Players of the game. So reach out to us if you need some help and can’t figure it out on your own. It also helps me in gathering specifics for issues impacting multiple Players and possibly spreading.
Did this help you? Anything we missed? Suggestions for Players of things that helped you? Let us know.