Hi fellow addicts
There’s been an issue where the game was trying to force anyone who hadn’t updated to App Version 2.0.6 to do so, this seems to have in turn caused some issues with main,y Android players who couldn’t see any update in the store. I requested support look into it and they did so very quickly. Hopefully you’re all back in the game now, but if not please let us know in the comments with as much details about your device as possible.
Also please be aware there’s been a crashing issue when players try to load their save game via Facebook, again hopefully this will be resolved soon but if your impacted let us know.
Thanks as always
~ Russian Tigger
Any news on the Facebook login issue?
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No not as yet, but if you’re trying to play contact game support for assistance
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I can’t log in to my account it keeps on crashing when I try on every device I have
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There’s an issue with loading your saved game via Facebook, you need to contact support for help. Remember to give them your PlayerId.
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Same here, I deleted the app and now I am not able to reinstall it from Google Play. My device is a new Samsung Galaxy Tab A 2019… already contacted the support…
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Hopefully they can get a fix on this as yours isn’t an older device or platform.
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Well, they are still investigating. They say, with Android 5 or less the app is unavailable, but I have Android 9… anyone else eith Android 9 gaving this problem?
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I’ve not hear anyone with Android 9, but player with Android 7 has the issue
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I still can’t install says game not compatible with my tablet on Google play
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Latest post on this is here https://familyguyaddicts.com/2019/11/04/device-compatibility-facebook-loading-glitches/
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I can’t play either says game not compatible with my tablet
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Latest post on this is here https://familyguyaddicts.com/2019/11/04/device-compatibility-facebook-loading-glitches/
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Still not resolved. Every time I try to reconnect to Facebook on my iPhone or iPad, the game crashes. Same thing is happening with my FB friends who play. This last upgrade was a disaster. It was a downgrade to crashing and losing harvesting from FB friends.
We have all sent messages, but no response from JC/TC.
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If it’s on,y impacting you visiting friends towns I would be grateful, many can’t play the game at all. So I’d play the event and not worry about harvesting from friends at this time, it’s nit really important and has no impact in event progress. Just don’t try to fix this by uninstalling and reinstalling the game as you might not be able play at all then. Latest post on this is here https://familyguyaddicts.com/2019/11/04/device-compatibility-facebook-loading-glitches/
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im currently logged out o Facebook on the App and whenever I click : Connect with Facebook , the game crashes on its own
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Latest post on this is here https://familyguyaddicts.com/2019/11/04/device-compatibility-facebook-loading-glitches/
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Facebook login causes crashes for me but game is playable so will wait for it to be resolved.
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Latest post on this is here https://familyguyaddicts.com/2019/11/04/device-compatibility-facebook-loading-glitches/
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I still can’t reinstall the game.
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Yes this isn’t resolved. You’ll need to email support for help, tell them it’s the Facebook login issue and they’ll help.
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I’m still having the facebook sinc glitch. Have both my facebook and game apps up to date, also my iOS. Already reinstalled the game and the problem persists.
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Latest post on this is here https://familyguyaddicts.com/2019/11/04/device-compatibility-facebook-loading-glitches/
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