Tag Archives: Game Crashing After Latest Update

Android Crashing: TAKE TWO!!

Posted on July 16, 2015 by | 45 comments

REMEMBER: This is a helpful post focused on ONLY this issue. If you are seeking other information, please use our search tool. Thanks! Comments that do not apply to this issue will be edited or removed as we are using the stats to track a particular issue. 

Hey there Tribblemakers!

We are still hard at work trying to get ALL Android Players back into the game. Thanks to one of our Amazing readers here, many were able to get back in. YOUR help and input really does go a long way in this game.

Unfortunately, some of you are still down. We do not want to stop the process until we can get you in too, so I am again on the lookout again for help from YOU on this issue. If you fit the requirements listed after the break and would like to help, message us ASAP.

Consuela Technical Support Bunny Glitch

Continue reading →

45 Comments

Posted in Game Play, Glitch

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Android Crash Alert!!

Posted on July 10, 2015 by | 535 comments

UPDATE 7/15: Try your games again!!! 

Android & Leaderboard UPDATE!!!

UPDATE 7/12: I need some help from readers in the Sacramento, California area. If you are in this area and wouldn’t mind, please email me ASAP. familyguyaddicts@gmail.com. THANKS!!

UPDATE 7/11: Morning all… so the “issue” last night was new and isolated quick. Not the same as the other two they’re still trying to track that hit around Mobsters. So most should be right back in.

For everyone else still locked out, please keep posting the answers here if you have not already. To me, the core cause seems possibly related to Android Updates (like within Lollipop and the actual 5.2 update). Will keep working with TinyCo and our readers here to track it til we find the trigger. Thanks so much for your help and answers. I really appreciate it. 🙂

 

Hey there Tribblemakers!!!

All hands on deck trying to get this Android Crash Issues narrowed and need your help!! I need LOTS of info as fast as possible. Post all your answers here.

First up… If you live in the San Francisco Bay area, have the issue, can take a lil trip  (Uber n snacks covered), and want to help PERSONALLY fix the issue… I need you to email me ASAP. AGAIN THIS EMAIL IS ONLY PLAYERS IN SAN FRANCISCO BAY AREA. YOU’VE GOT TO BE WITHIN TINYCO’S RANGE. 🙂

familyguyaddicts@gmail.com

Everyone else comment answers to the post below.

This is from TinyCo…

Also, some questions we are asking affected users:
  1. When did this begin?
    1. I know some have answered many times, but we see players reporting it right after Mobsters ended, along with some who have been locked out for longer. We are trying to see if this is two different issues.
  2. What region do they live in?
    1. State of the US, country if outside the US.
    2. We find that sometimes, rarely, this is related to a specific carrier or region.
  3. What carrier do they use?
    1. ATT, Verizon, just wifi, etc
  4. Can they log on using their account on a DIFFERENT android device?
    1. We know logging on iOS fixes it. Does another Android device?

 

So let’s work together to find out just WHY this is impacting individual Android Users and get it taken care of so we can all get back to having fun!!

~Bunny

535 Comments

Posted in Game Play, Glitch

Tagged , , , , , ,

Crash Issues

Posted on April 2, 2015 by | 222 comments

UPDATE BUNNY 6PM EST: Reports of Android players coming back online too. Try to restart your device to see if it helps, if not… hang in there. Waiting for a confirmation final patches pushed for it too. 

UPDATE BUNNY 545PM EST: iOS issue found and patch just went live. Let us know if it helps. Android on its way next. Hang in there. They won’t stop til its up and running. 😉

Hello There Clammers!

As I’m moderating the comments from earlier today (sorry we’re a little late on them today, hectic day) I’m seeing a bunch of you report crashing issues in your game since yesterday’s update.

First, know that you are not alone.  There are lots of reports of this happening.  Second, I know many of you can’t report this to TinyCo because your game keeps crashing.  So…we’ve contacted them and they’re working on trying to determine what’s causing it.  However, they need your help.

IF you’re experiencing crashing issues in your game please answer the following in the comments below:

1. What OS are you using? (Apple, Android, Amazon)

2.  What device are you currently on? (iPhone, Galaxy S5, Kindle etc)

3. When did the crashing start?  (for example after updating to 1.7.5)

If you could please provide that information ASAP so they can hopefully work out a solution before the update is supposed to hit later today, that would be great.

Thanks guys! We know it stinks and hopefully everyone will get back up soon.

222 Comments

Posted in Game Play, Glitch, Special Event, Tips and Tricks, Updates

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