Hi Clammers!
With a lot of glitches and issues ongoing in our games I wanted to post a quick reminder of the ways players can contact game support.
There’s still a dedicated email support for the game, and this is how you can request support and help from TinyCo. Remember to include full details of your issue and your PlayerId.
How do i contact support In my game?
This is thrbest way to contact them and can be done through your game main menu, select Help & Support and then tap ‘Contact Us’.
How do i contact support via email?
The email address to use is – support@jamcity.com
How do i contact support via Jam city website?
Go to their website and use the ‘Contact’ button: https://jamcity.helpshift.com/a/family-guy-the-quest-for-stuff/
Where do i find my PLAYERID?
This is an easy one, you’ll find it in one of two ways.
- Located on the bottom right of the loading screen
- Located on the bottom right of the Account Info Menu
And of course if you can’t use any of these drop me a message here and I’ll try to help but please DO NOT share your PlayerId in the comment here.
~ Russian Tigger
Family Guy Addicts 
I just wish the game wouldn’t crash every few minutes while I play. Nothing they’ve suggested works, so it’s definitely on their end.
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