Got a game specific question about The Family Guy Game? Post your question below and we’ll do our best to answer it as soon as possible. Don’t want to wait? We’ve aimed to answer many of the most common questions already, so check out the search box or start browsing the site to see if your question has already been answered.
Please Note: This is not a TinyCo run website, so while we will do our best to answer any questions you may have we may not always to able to “solve the problem”. If you’re having a major problem with your game your best bet is to always reach out to TinyCo Customer Support. You can find their contact information, here.








Hi addicts! Does anyone know if there is a list of all the characters/skins released in the game since day one? Thank you.
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One was started on here but it’s not up to date, I’d like to get it done but the constant events leave little time to work on such.
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Thank you. At least it’s a start. I’ll search for it. I agree, seems like there’s been too many events. Think the only breaks are around the holidays.
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If we ever get a break I’ll try update some stuff.
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A few days ago I spent my Clams buying Cleveland. Since then I’ve stopped getting the ‘watch ads to earn Clams’ thing from the little TV in front of the Griffin’s House. Did I break something?
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No, it’s vanished from many of our games, trying find out why
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Well a clean reinstall seems to have fixed it: Un-install, turn off device, wait 30 seconds, turn on device, install. It didn’t trip again until this morning, but at least it’s working now.
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I’ve updated, so just waiting to see if Clam TV appears. My patience is being put to the test, lol
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You may need a lot of patience – I reinstalled yesterday about noon and mine didn’t show up until shortly after noon today.
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No sign as yet, so you may be right -,thank
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I keep getting an error message of invalid wallet data when I go through my facebook app.
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Please message TinyCo using your ingame support. There have been quite a few reporting the same.
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How many us presidents have been in the game?
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As full playable characters, just 3 I can think of Naked Bill Clinton, George W. Bush and Barrack Obama
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My phone keeps saying invalid wallet data. what does it mean. I have a Samsung 6
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Yes there are a couple of other players having the same issue, please message Tnyco with full details, hopefully they can identify the issue and get things sorted for you.
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Trying to figure out which 2 characters I’m missing! I know that one is Starbright Peter, but what FaceSpace profile picture is between Bird Beard Peter and Roller Blading Bikini Peter?!?
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Rolling Blader Bikini Peter is next to Bird Peter in my game. Anyone else help?
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Help please!! I have s new phone and now my game wont even load up, I have left it to try and load but To no avail, plz help as I am on level 50 and would like to carry on playing. Thank you
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Have you played through the tutorial then linked to your saved game, more details on this are here https://familyguyaddicts.com/2014/05/17/where-did-my-game-go/
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So, I just updated, and I got the notice for Bruce, and after that, I get an error when I select Chris. I want to continue clearing Redcoats, but when I select Chris, I get an error and it goes to a loading screen, has anyone else experienced this? I already sent an E-mail to support, but was wondering if anyone had figured a way around this yet, or if it’s just my game?
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I’m not getting crashing error but Chris has vanished in my game, when I try use him I get message he’s clearing a Redcoat, but no sign of him anywhere as yet!!!
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Decos: What are they good for? (absolutely nothing?)
Seriously, do they add anything to the game or just take up space in your town?
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Decorating, and for making our inventories look like something out of extreme hoarders 😀
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Do you know if it’s possible to get a refund for money spent on a game that was lost? I’ve been communicating with tinyco for several months trying to restore my original game. The last messages were my game could not be found and I ask for information to contact someone else about a refund. All in-game messages were deleted by them with no further contact.
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I got in the list of missions a mission that doesn’t do anything when i click it. It says : to the best players. This mission has a logo of the coins. It doesn’t go away either.
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Send TinyCo an in game message and they can look at your tasks to see why this one is glitching.
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Hey guys. I tried two offers for clams(from the game). One was “finish the fishdom tutorial” for 2 clams, and the other “Finish hero stage 3 in Lords mobile” for 7 clam. Both of them had to be “first time installed”, which they were but .. I didn’t get clams when I finished them. Any idea why this happend?
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You would need to contact TinyCo to see what’s happened, you can use your in game help and support tab to do this.
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OK… WHO was the rocket scientist that thought it would be a great idea to make Family Guy Quest For Stuff have you to download and install Family Guy Freakin Mobile Game WHILE Quest for Stuff is running???
Not everyone playing this game is using the latest and greatest phone or tablet. I’m using an old Acer tablet with like a Quad-core 1.3 GHZ processor and 1 Gig of RAM with like Version 4.2 of Android (Acer no longer supports it so I can’t upgrade the version of Android). So my tablet can be pretty slow with ONLY Quest for Stuff running.
Right now… I’m going on like 25 minutes WAITING for things to download. During this time… I’ve received a couple of messages about Family Guy not responding… and asking if I wanted to Waite, Close it, and so on.
Its really a STUPID idea to make one game download another game AT THE SAME TIME
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I can’t even load Family Guy Freakin Mobile Game on my iPhone 4s. I do understand the problem downloading something while running. Whoever it was needs to consider not everyone has the latest and greatest technology.
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Hi there,
Apologies if this is already covered
Before i drop precious Stewie bucks, does anyone know if the below are actual characters that i can add to the Hotel, or if they’re just items for decoration ? Would be great if anyone could confirm either way for each:
Koolaid Man’s Girlfriend. ( moves)
Stewie Sphinx
Megs Evil Monkey (animates)
Fire Creature (animates)
King Butt in Gold Adventure Trophy
and from the current
Human Sled (50 clams)
Thanx
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Only Evil Monkey with his closet & King Butt in Gold Adventure Trophy are full characters, all the others are simply decorations, including Megs Evil Monkey. You’ll find more details in thus post https://familyguyaddicts.com/2016/03/31/new-district-tan-lines-overview/
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I got a new phone and want to get my game progress from old phone to new phone so I d not have to begin again.
How do I do this?
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You’ll find some info on this from TinyCo here http://www.tinyco.com/support/
Or in our post https://familyguyaddicts.com/2014/05/17/where-did-my-game-go/
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For some reson will the blimp not spawn and out the blimp can i not unluck distrikt 9. I’m playing on a Microsoft phone and all the problems should be fix on all the Microsoft phones.
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Unfortunately Windows only has a kind of demo, and according to the app store only goes up to district 8. It doesn’t get events or have a save feature.
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How am I supposed to fill the 3rd floor of tan lines? As far as I know you have to make sure that you’ve filled the previous floors first. So in order to fill 1st and 2nd you need 30 characters (15 each floor) and then 20 more for the 3rd one. How can you do that when there are only 39 characters? Same happens with the other floors. So far mine has 95 occupancy… Please answer 🙂
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There are more than 100 characters released in the game so far 🙂 as you do more events you will hopefully get more characters and be able to fill more levels 🙂
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Thank you ☺☺☺☺
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I need either Blue Ranger Joe or the Blue Ranger to defeat the Water Kaiju. To unlock Joe, I need blue spray paint from the Water Kaiju…to unlock the Blue ranger I need Stuffed Triceratops Toy from the water Kaiju. If I can’t unlock either character without fighting the Blue Kaiju and only these characters fight the Water Kaiju, is there a way to get these characters without spending clams?
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You can attack without Blue Ranger Joe or the Blue Ranger, I keep highlighting this in the Zord posts but players are still missing the fact you can just create the base energy Zord. For this it’s the basic Triceratops DinoZord,which can attack and defeat the 2 Heart Water Kaiju. Basically collect 4 blue crystals, go to the Power command Centre, tap on the Blue Zord, then tap on Combine, agree to using the 4 crystals and voila you’ll have a Triceratops DinoZord available, it will only have 3 energy, so you can only attack the 2 Heart Water Kaiju. Then you let the Water Kaiju time out and return, during which time you collect another 4 blue crystals, then attack again at the 2 heart level. Do this until you get the 2 blue spray paints for Joe, then you can start combining him to get a stronger Triceratops DinoZord
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Thanks for the help…it is much appreciated.
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You’re welcome
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Hi guys!
I’ve got an issue when logging into the game. I get a message on both my iPad and my iphone with lots of numbers and letters and a line that says “failed validation”. I’ve contacted customer support 4 times without any luck.
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Hi Chris, are you still having issues?
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I finally got help from TinyCo after trying 5 times.
Don’t know if it was thanks for them clearing the cache from their end or me uninstalltion the game, rebooting my device and then installing it again.
Hope this comes hemlös someone else with this issue!
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Glad you’re back in your game. Good luck with this Phase
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Family Guy the Quest for stuff error config not found for goal: dailyGoaltest keeps popping up on load screen and game won’t load
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Does it give you option to send Help request to TinyCo, if so please do, as they are the only ones who can help with these kind of areas. I’m not having any issues and not saw any other reports of this from any other players as yet.
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I try to get coins from someone else. Every time I try the game crashs, it only happens with one person, the others work like they should
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Do you mean visiting another players town? If so it could be their town is too big/busy for your device to handle visitin, so I would try to avoid it.
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I have a gameplay question. I would like to know if you could tell me a prioritized list of premium items that would advance a player through an event to collect all that is offered from the event. I would like to know what would be the minimum requirement of premium items to accomplish this goal. Thank you for your time and response.
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As we only know what is available as it launches each Phase, that is truly a difficult thing to reply to.
For myself, I always look to see what items are dropping the main Event Currency and focus on them. I also like when we can pick and choose what Buildings to craft as some are just useless and serve no purpose to help through the Event.
I also look to see if a building drops an item that is useful for something I want, like for the Timed Red Power Ranger. Lord Zedd’s Sleeping Chamber drops a chance at 2 of the item vs Bruce’s Task that drops one. So I may want that building to get the items faster.
If you want to know what items you HAVE to have for each Phase, just look at our Main Questline post to see what things you HAVE to craft to pass through the Tasks. Those will essentially be a priority as you must complete the Main Questline to move forward in the Event from Phase to Phase.
So overall, if you really want to spend a LOT of Clams, Buildings with Main Currency drops (ALWAYS drops). Characters that will guarantee a main currency drop (ALWAYS drops). Out side that, it is really just trying to make the most out of your time to constantly be clearing and resetting your Characters on their Tasks and not wasting Clams on too many “Chance” items that will not guarantee you will get something.
Hope that all makes sense. If not, please feel free to ask more. With the Event so fresh and new, it is hard to gauge just yet huge help items. Only the clam payout building would I suggest to invest in ASAP to make back your money and pad a few extra Clams for a future Event.
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I’ve unlocked kingpin Consuela three times but she has been locked from letting the miami peter character attack her. How do i get get unlocked once i unlock her from the room?
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Once she’s on th helipad with her countdown timer send Miami Cop Peter on his 2hr Attack task, if it’s not letting you do that please message TinyCo. There’s a post on her here https://familyguyaddicts.com/2017/03/03/quahog-heat-101-busting-battling-kingpin-conseula/
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Hi. Awhile back, I accidentally disconnected my game from Facebook and when I went to relog in; it saved only my new game. Now, it’s been how long, and I just found out that I never relogged into my Google count where it was safe. Now, I have two games and no idea what to do. I would like to go back to my old account; but I fear that I would lose everything I gained in my new account Is there a way to merge the two accounts or transfer items from one account to another? I’d rather not have two accounts if I can help it. =/
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I’m not aware of any way you can merge two accounts I’m afraid but by all means drop TinyCo a message, but I honestly think you will be told it’s not possible to do, and neither can you move items you unlocked in one saved game into another. Sorry!!!
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Why don’t I have a spinner.?
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If you are referring to the Testing system that is only out to a very limited few players… that is why. 🙂
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Hi, I’ve been having some trouble the past few days. I still have to clear district 9 but I haven’t got any messages to do so. Stewie is the lowest level character on level 10. So while I was waiting for district 9 I decided to buy jake tucker in the church. The other characters are ok but jake is just a pile of white squares walking around and I can’t get him to do quests. Any help?
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What device are you playing on? If it’s a Windows device you cannot proceed past District 8.
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Sorry I messed up in my last post. I meant to daily I basically had all of the eyeshowds for goth Chris and then they all disappeared, saying I had zero. How and why did this happen? And can I get them back?
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Hi, that’s a strange error, please message TinyCo using your in game support explaining what happened.
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So I was just about to create goth Chris and then all of my eyeshadows disappeared! I went to go finally create him after getting the final item and then i seen under the eyeshadows it said I had three of them. How and why did that happen? Is there a way I can get them back?
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I keep trying to place the po-po a go-go bar but game keeps crashing and restarting
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There’s some advice in this post, if nothing helps please message TinyCo for assistance https://familyguyaddicts.com/2016/12/01/family-guy-quest-for-stuff-technical-help-crashing-lagging-game/
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thanks now I don’t have the game at all it now showing that my device isn’t compatible with this version of family guy been using the same tablet from the very first time the game started now what do I do
On Sun, Mar 5, 2017 at 2:49 PM, Family Guy Addicts wrote:
> RussianTigger commented: “There’s some advice in this post, if nothing > helps please message TinyCo for assistance https://familyguyaddicts.com/ > 2016/12/01/family-guy-quest-for-stuff-technical-help- > crashing-lagging-game/” >
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It sounds like you’re device can’t handle the game now, this has happened to other players, hence you had all the crashing. However it may be worth sending TinyCo an email to check, you can do so at help@tinyco.com
Also let us know what device you’re playing on etc, and check your operating system is fully updated.
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So I have all the quests done but the fine arts district won’t open up I click on do but it says that I need to open up the other districts what do I do because I have no more quests?
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Hi, you’ll find some info in these posts, let us know if they don’t help https://familyguyaddicts.com/2015/03/05/how-to-unlock-fine-arts-district-land/
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I got it just was not quite finished
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OK thank you for the help. It seems that I do not have that option when indeed I am on my laptop. I downloaded the game on to my laptop and was sad to understand that I have no option to load my city. Any advice?
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There is no account options with the Windows version. TinyCo give some info and advice in their support here https://tinyco.helpshift.com/a/family-guy/?s=family-guy-the-quest-for-stuff-on-windows&f=windows-no-account-social-features&l=en
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Why is the monkey Kong quest still appearing on my game?
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Did it just reappear or did you not complete it? Or are you unable to?
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I never started it and he doesn’t appear any where for me to earn as I assume he was part of the Christmas tasks
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Yeah he was, strange one. If you drop TinyCo an in game support message explaining they may be able fix it so it doesn’t sit cluttering up your task bar
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I am trying to load my game on a laptop and I do not have the option. it tells me that I can after the tutorial but how long is that? I have not been to the begining in years.
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Yes, it doesn’t take long to go through the tutorial, you’ll find details in this post https://familyguyaddicts.com/2014/05/17/where-did-my-game-go/
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Why is my perma suds factory still giving packages
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You can try to store it than replace it. If not, you can reach out to TinyCo
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When updating your game through one device… does that update your game through another?
I play through an iphone and kindle but mostly the latter. iphone for the updates and kindle for the larger experience.
The reason I ask is I updated the game via the iphone and subsequently played my kindle without updating that device but yet the event I downloaded through the iphone appeared on my kindle without updating.
I’m scared to play the game on my kindle without the proper downloaded update. Does it matter if I do if the event is live without the update? Should I wait to play it on the kindle until the update for that device goes live?
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I found that when I used play IOS and Android, when I updated on one the event appeared on the other bu if I remember right until did full update not everything was available to unlock etc. I can’t test as on,y use IOS now, sorry. Can any other addicts help with advice here?
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So on the new Gigalo quest, all my quest missions have disappeared. I had earned quagmire and was close to unlocking the new peter… I don’t know what happened, it worked earlier today.
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The event ended at 3pm Pacific time on 22nd Feb, this is why you can no longer unlock Big Pete Peter.
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Yeah, that was a fun quest. I too had Peter almost unlocked before it disappeared. I did get Brian and The Judge and was hoping to get anyone else I didn’t have.
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Hi!
Is there Any chanse at all to get help to get all that is lost back???
At first there was just a small problem loading the game.
Then when it finally worked again I was back on square/lvl one 😦
I would love to continue playing the game. But considering that I allready had put alot of time And money into the game it feels rather bitter (and uninspierimg) to start all over again..
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Did you have your game saved to an account? If so, you need play through the tutorial level and then load your saved game, you’ll find full instructions here https://familyguyaddicts.com/2014/05/17/where-did-my-game-go/ If you hadn’t saved to an account, your only hope is to email TinyCo your playerId and see if they can help you, email is help@tinyco.com
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Every time i startup the game on mobile it immediately crashes. I tried deleting the app and restarting my Mobile. Playing on iPhone 6 running iOS 9.3.3
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Have you tried the advice in this post https://familyguyaddicts.com/2016/12/01/family-guy-quest-for-stuff-technical-help-crashing-lagging-game/
If nothing helps please reach out to TinyCo, send them a note of your playerId or a screenshot of your loading screen showing the numbers and letters along with description of your issue to help@tinyCo.com
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My Black Jesus character doesn’t seem to be dropping clams on his 24hour task anymore…I had assumed that it was an ‘always’ drop as there isn’t a comment next to the icon? Are others finding this or is it just me?
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It’s a Rare drop not always I’m afraid. I’ve had 3 drops since unlocking him.
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Ah, that explains it then! I must have been lucky up until now then as I’ve had quite a few until recently! Thanks 🙂
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No problems, sometimes TinyCo could make things a little clearer for players. But hey then we’d have nothing to, lol. Hope you go on another lucky streak soon.
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Disregarding the game I have a question about the show. So in a certain episode where Peter told the band how much eye contact to make during the guitar solo and got married after as a joke, I was wondering if there’s any way to get the notes to that solo because it sounds amazing.
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You’re talking about the episode He’s Bla-ack, where Peter performs on stage with Vince. I’m presuming it’s just a guitar solo made up for the episode so can’t help with notes or such. Maybe one of our guitar playing Addicts can help?
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I geting this error from the new update its basic_sting::_S_create on family guy quest for stuff
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I geting this error from the new update its basic_sting::_S_createk
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Updated recently to version 1.35.0 and I get “Error: basic_string::_S_create”
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This is the issue I’m having to! Any idea how to sort it out?
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Many Android players are having this problem, TinyCo are working on a fix
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This is issue I’m having any idea how to fix it?
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Now that the event has ended I’m still unable to send all of my characters to the hotel. It used to be possible and I wish that were still the case. Any chance this becomes an option again for all characters? Thanks.
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I’m having same, not sure when or if this will change. Sorry!
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I wish I could too. I could collect blue Stewie bucks if I could add allthe characters. I would still like to know why all of my neighbors are gone except Oliie.
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My neighbours all vanished once, was when I let someone else log into their Facebook on my device, for some reason although it was still linked my Facebook it picked up theirs when it came to neighbours. Then about week later it righted itself and my neighbours were back.
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I have a problem that I have lost Slasher Bait lois and slasher bait peter before I wrote my previous problem in remembering enough I could not log me in and wrote to me but the problem is I’ve Lost Slasher bait lois and slasher bait peter Help !
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These were costumes for Lois and Peter, not characters. Have you checked through all their outfits?
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I’ve been asked what my username is and I’m not sure is it my username email address without the stuff after the @ symbol for example if my username email address is example433@Yahoo.com would my username be example433
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Try your full email address.
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I contacted tinyco and left them several messages and that haven’t emailed me back it’s been almost a month sense I played my family guy game and it still won’t work I’ve tried everything so I give up
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Send a screenshot of your loading screen showing and letters and digits or your PlayerId and short explanation of issue you’re having to familyguyaddicts@gmail.com
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Having trouble getting past barrel box loading. Any ideas?
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Please send a screenshot of your PlayerId to Bunny at familyguyaddicts@gmail.com
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Had same issue. Tiny Co and bunnie fixed it took 2 days
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I’m having trouble on this website, on the recent posts it keeps reloading, and I can’t stay on long enough to message, but it works fine on this question and answer page. I just wanted to write on the other page that this event is too hard for me, losing interest, hoping to stick it out to get 80s gamer Brian and hoping for something not quite so tedious and difficult for the next event. Also, looking back over the year of events, (this was my first year playing, since football fever) there have been many fun times, and thanks to you who work so hard on this site, get well soon Bunny.
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Strange issue on the website. Is it still happening? This has been a tough event for sure.
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Yes, still reloading on this web site. Think I am meant to have a holiday break!
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That’s a very good idea…
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