Hey there my new little friends. Bunny here with helping hands…errr..paws? Lol. Well here I am, trying to help out in the same regard I always have loved to. I will be taking you on a lil journey with me to give you a few pointers and things you may want to know when you first start out your game.
Hey there Clammers, Bunny hopping on by to make a cute lil cozy spot in our new lil world where you can shout at me…errr…well…comment to me anyway of the big (or lil) glitches and hiccups you are running into with your game. We are bound to run into a few as the game gets its bearings. No worries, they eventually get ironed out and patched up.
So here is a place that you can come to and notify us when you run into troubles with a glitch. This way I can pick up on a trend and let TinyCo know right away so they can work on correcting it. They are quite fantastic to work and communicate with. Very helpful to their players.
So tell me your problems and try to include a few key points like the device you play on and/or what was happening when you experienced the Glitch.
As always, you can use the great design of the game to get further help should you need it. Just a tap of the Menu and go into Help & Support.
UPDATE 4-13 6:45om EST:
TinyCo has found the source of the timing issue with the characters (they start a task and after being left for hours, still have same time remaining as when you left the game.) Update to resolve the issue is in the process along with Bruce Glitch.
Here are a few suggestions from TinyCo to resolve issue in the meantime.
In some cases, if you log off before a character begins an action, the game will not start the action. You will know an action has started when you see the countdown timer appear.When you assign actions, wait until the action countdown timer begins. Once the action is going, it is safe to log off.To be extra sure, we recommend leaving the game running for a minute or two before exiting.
For those of you with the “Bruce” screen continuously popping up, please go to our Bruce Glitch Thread and follow the instructions there. I will continue to update it as I get response back.
As usual, always feel free to reach out to us if you have any questions. Here to help all we can.
Until Next Time
~Bunny
We are aware of another issue that has popped up in our games. It seems many players are having a sneaky lil character harassing them in their game and JUST WON’T GO AWAY!! Lol. (I thought that was MY job.)
UPDATE: 4-19: As Alissa already pointed out in this post HERE, our great friend at TinyCo has informed us that this glitch is fixed as well as a few others. They are FAST over there. So get back in and back to playing your game. WOOHOO!!!
UPDATE 4-13 330pm EST from Bunny
TinyCo has now stated that all players should attempt the force close on their games to get rid of Bruce. The issue has been isolated and a link to it found. Now for the fun part…the issue is the Facebook social interaction. As a result, for at LEAST 1 to 2 Weeks, you will NOT be able to use the social aspects of the game. This is going to be disabled to protect all games from the Bruce issue until an Update Patch is completed and everyone can download it into their games from the iOS/Google Play Market.
From TinyCo
Facebook login will still work, but no adding friends, and no visiting neighbors.
People’s existing friends lists will be preserved. We’re just turning off the visiting/invite features temporarily.
So to recap, if you STILL have Bruce…force close your app and when the device restarts, you should have your access to your game back.
NO social aspect access to the game for 1 to 2 weeks.
I will still be keeping in touch and update you on when the patch becomes available for download. So for now, no friend access or play. But at least Bruce will be gone! OH NOOOOOOOOOOO!
Image courtesy of Safi familyguyaddicts.com Reader
Hey there Clammers. I have been in contact with TinyCo and the game creator to get these large bugs worked out and corrected for you. I just received word back and am now passing it on to you.
