Tag Archives: Game Issues

The Good, The Bad & the Not so Pretty…Tell TinyCo

Posted on May 3, 2014 by Alissa | 105 comments

Hello there Clammers!

We’re back with another edition of Tell TinyCo! Our good friends over at TinyCo have been so awesome at wanting YOUR opinions and feedback on the game, and LISTENING to you! Yes, that’s right they actually listen to what you have to say…not only that they want to hear YOUR opinions! So our friend Matt just sent us this great email last night and would love to hear more from YOU! Here’s what he had to say:

Hi Addicts!

Just a heads up: we’ve received a ton of awesome feedback from players about the clowns event. We’re blown away by the excitement so far.

We also hear loud and clear that players would like more coin items to enjoy the event. To that end, we’ve switched the Strength Test item from 25 clams to cost 1000 coins.

We’d love to hear more of your feedback. While we can’t incorporate EVERYTHING, we intend to read every last piece and use it to inform the next event…..

Would y’all be up for doing a “Good” and “Bad” thread, like you did for the launch of the game?

-Matt

We really value our relationship with our friends over at TinyCo, and love how they take the time to listen to players opinions about the game. They value that feedback so much, and often make changes on the fly based on it. (shorter tasks, premium items becoming freemium) They really are listening, and want to make this the best game out there!

So sound off in the comments below with your thoughts. The good, the bad and the not so pretty of The Quest For Stuff…we want it all. Don’t be shy…but be respectful…let them know what you think!

Looking forward to YOUR feedback!

105 Comments

Posted in Game Currency, Game Play, Tips and Tricks, Troubleshooting

Tagged Clown Event, Family Guy Addicts The Quest For Stuff, Frequently Asked Questions, Game Issues, Game Suggestions, Help, TinyCo

What Would YOU Change? Tell TinyCo!

Posted on April 17, 2014 by Bunny | 60 comments

Hey there Clammers. Miss me yet? So I am here for a quick little picking of your brains. This is in regards to our amazing friend at TinyCo.

The “Guy in charge” has been working right by our side this entire time to take care of YOU and this amazing new game. Matt has been there every step of the way to ensure any and all glitches were jumped on RIGHT AWAY, as well as constantly updating me on the progress so I can then in turn pass all the information to you. Numerous emails back and forth til we got to the start of the “bugs”.

He even went so far as to contact a few of you personally after I forwarded him your info to tap into your games and get to the bottom of the dreaded “Bruce Glitch”. OH NOOOOOOOOOOOO!! (Way to go Patient Zeros! Lol.)

I am THOROUGHLY impressed with him and the entire team at TinyCo for having such an amazing interest and connection to all of the players of Family Guy: The Quest For Stuff.

Now, why this post? Well, the same amazing guy in charge…Matt, wants to make the game better for YOU. For us all.

Hi Bunny!

Now that we’re a week in, we’re going through the in-game FAQ and updating it to be more effective. Do you or your visits have any thoughts on how the FAQ can be improved?

Things like:

– Updating existing text so it appears when you search. (For instance, players are searching for “district,” “neighborhood,” and “quarter” for how to expand their Quahogs.)

– FAQ items that don’t exist yet, such as “how to store buildings”

– FAQ items that can be improved to be more clear

Man, I really do adore this guy. Such integrity and passion in their game. It amazes me. So here is your chance to respond with what YOU would like to see changed. Sound off in the comments below. I will be forwarding ALL of your information directly to him myself. Just look at how fast they have responded already to cost of items and times of tasks. AWESOME!!

Until Next Time…

~Bunny

60 Comments

Posted in Game Currency, Game Play, Tips and Tricks, Troubleshooting

Tagged Family Guy Addicts The Quest For Stuff, Frequently Asked Questions, Game Issues, Game Suggestions, Help, TinyCo

I Got A Glitch!! Game Issues

Posted on April 12, 2014 by Bunny | 1,241 comments

Hey there Clammers, Bunny hopping on by to make a cute lil cozy spot in our new lil world where you can shout at me…errr…well…comment to me anyway of the big (or lil) glitches and hiccups you are running into with your game. We are bound to run into a few as the game gets its bearings. No worries, they eventually get ironed out and patched up.

So here is a place that you can come to and notify us when you run into troubles with a glitch. This way I can pick up on a trend and let TinyCo know right away so they can work on correcting it. They are quite fantastic to work and communicate with. Very helpful to their players.

So tell me your problems and try to include a few key points like the device you play on and/or what was happening when you experienced the Glitch.

As always, you can use the great design of the game to get further help should you need it. Just a tap of the Menu and go into Help & Support.

UPDATE 4-13 6:45om EST:
TinyCo has found the source of the timing issue with the characters (they start a task and after being left for hours, still have same time remaining as when you left the game.) Update to resolve the issue is in the process along with Bruce Glitch.

Here are a few suggestions from TinyCo to resolve issue in the meantime.

In some cases, if you log off before a character begins an action, the game will not start the action. You will know an action has started when you see the countdown timer appear.

When you assign actions, wait until the action countdown timer begins. Once the action is going, it is safe to log off.

To be extra sure, we recommend leaving the game running for a minute or two before exiting.

For those of you with the “Bruce” screen continuously popping up, please go to our Bruce Glitch Thread and follow the instructions there. I will continue to update it as I get response back.

As usual, always feel free to reach out to us if you have any questions. Here to help all we can.

Until Next Time