Hey there all you crazy people. Wait…maybe I am the only crazy one. Lol. Anywho…some additional changes came to the game recently that a lot of players may be noticing, so I wanted to break it down for you.
TinyCo’s latest update, 1.1.15 for Android, included many performance improvements to help with many of you that have stated issues with the game crashing. This did include limiting the Zoom features for lower end, older, and other devices. This change was critical to help with those startup and memory-related crashes that were happening.
Now for a general list of the Android devices that were impacted by the change. (Most of you may not have even noticed much of them. I know I did not on my Galaxy S4.)
Kindle Fire: KFJWI
ASUS MemoPad: ME173X
Kindle Fire HDX
Xperia Z1 C6903
Now this is where we need YOUR help. The Update was for Android, but many of you iOS users (specifically iPAD) are stating you are seeing this change impact you too. To help us narrow down the impact to iOS, we ask that you send us the following information:
– PlayerID (Menu, Account, Number & Letters in lower right side. NOT from start screen)
– Device make and model
– When this started happening
– If you play on multiple devices, and what those devices are.
Please email this info ASAP to email@example.com so we can forward it on to the Team at TinyCo for investigation. If easier, send us a screenshot of the Player ID to make sure we have it accurate.
UPDATE 4:30PM EST: Thanks so much for your response. Looked into this further and it looks like the update for some specific iOS devices was pushed along with the Android one. The following devices WILL see changes in Zoom and Resolution. These changes had to be made and were CRITICAL in keeping the devices working properly with the game. (These were the ones with the highest reported game crashes and memory issues.)
iPod Touch 4th Gen
iPad Mini Retina
So the changes are here to stay to allow these particular devices to be able to respond properly to the game itself and continue to be compatible. They will still monitor for any future issues and to see if any can be removed off the lists after the event. Thanks again for the help.
Thanks again for all your help. Working as a community really does help all players in the long run.