Update 11:00pm EDT: Looks like Kool-Aid Man is back in the game! You now have 24hrs to finish collecting him. This MORE than makes up for the time glitch many were experiencing. Good Luck!
Update 2:40pm EDT: Per TinyCo: “There was a bug that caused him to end at local time, rather than PDT. We’re looking into bringing him back for 24 hours, so players can finish him.”
They’re working on it…for now if you’ve experienced this glitch and haven’t yet reported it…send in an in-game ticket so they know exactly who is impacted.
Oh and Kool-Aid Man is now Voiced!!!!
Hello There Clammers,
Busting in with a quick glitch report that MANY of you are reporting on…the Kool-Aid Man’s Quest is GONE! 
According to many of you the ability to unlock Kool-Aid Man has disappeared from your game.
Not Kool. Not Kool AT ALL!
So here’s the deal…Yes, Kool-Aid Man was supposed to end today (9/30). BUT he was supposed to end at 3pm PDT, which is in (just under) 9hrs from now. However, it seems there’s been a timer glitch in many games causing him to disappear at 3pm local time NOT PDT. So if this is the case for you…report it to TinyCo. (info on contacting them here)
Bunny and I have also reported this to TinyCo (we reported this last night…as soon as our New Zealand friends started reporting the quest ending), so as soon as we hear something back on it we’ll let you know. In the meantime, it’s important that if you’re experiencing this glitch to report it to TinyCo as well. They need to see the reports coming from multiple places and not just us. So make sure you send in the support ticket….
Are YOU experiencing this glitch? When did the timer shut off for you? Is it after 3pm local time or did it shut off before? Sound off in the comments below, you know we LOVE hearing from you!
Family Guy Addicts 
I had the same problem. I gathered all the materials and then the boombox disappeared. So I exited out the app, then reopened it and it still wasn’t there but I noticed an exclamation point next to the characters icon on the bottom. If you tap that it’ll bring up all the new characters available and at the end of the list is the boombox with kool aid man. Place it in your town and it should start Chris’s and kool aid mans dialogue for the next part.
LikeLike
Still no reply then, and I imagine they’re only going to get more and more messages as time ticks on and each time zone discovers they’ve been screwed over.
I just wanted to share this from the facebook page – not my comment, but it made me chuckle, which is surprising given how annoyed by this I was earlier.
LikeLike
bwahahahahahahahahaha
LikeLike
Thanks guys! Yep it ended 3pm NZ time here. Gutted. I’ve contacted Tinyco. Thanks for all your hard work!
LikeLike
Oh no!
LikeLike
Finished Kool-Aid man yesterday.
7.45 pm here and Boom Box still in my town, collecting rent now.
Hope Boom Box stays, and hope they fix this bug for you guys
LikeLike
I hope I don’t run into this. I’m already cutting it close.
By my count, the event should end for me at 6pm(EST). I need 1 more set of Ice Cubes to get Kool-Aid Man and they will not drop until 5:30pm(today, of course).
I don’t want to be this close and end up not getting him because of ANOTHER glitch in this game.
LikeLike
It’s stopping at 3pm local time….so not sure if it’s still impacting players or not (we’ll know in about 15 minutes). However, TinyCo has said they’re working on bringing him back for 24hrs…just waiting for full confirmation
LikeLike
Not the first time this has happened with a limited time event. I had a similar problem with the Tea Party/Human Rupert event extension ending hours before the advertised time. After a month of hounding TinyCo for a response – any response – the solution was to give me a fraction of the clams he was selling for and tell me to buy him. Frankly, after being ignored for so many weeks, it was more than I expected, but it still rankles me that I had to pay clams for something I was prevented from earning due only to a timing glitch.
LikeLike
Don’t forget…with Rupert it was the extension that ended early not the actual event. The actual event ended on time as planned. They they had an extension for it which is what ended early…and only ended early because of Comic-Con.
LikeLike
But it’s weird! Because in the FAQ they are saying about the quest “This event will end on September 30th at 3 PM Pacific Time.”. They say nothing about local time. If I knew this I would speed up the building for the last ice cubes! Because it needed two more hours to get the ice cubes. 😦
LikeLike
It’s not supposed to end until 3pm PDT…however there’s a timing glitch going on (hence the glitch part) that’s causing the issue.
LikeLike
Anyone tried to just change the time on your devide? Or to set another Country and time zone to synchronize with? Maybe he reappers? I was lucky and got him yesterday, so I can’t try it out ;o Just an idea
LikeLike
I also got Kool-Aid Man late last night so I guess I’m okay. I also got Vinny just before the deadline for the bonus as well so I guess I’m occasionally lucky. 😛 All these things they’ve stuck in have worked to delay my progress on D9 though, if that’s their plan. I’m still two mics short for Tom and the delay in running tasks with the same, usual characters has me just now at the point of building the mayor’s mansion. Of course I was clearing one of my few remaining lots and a new building with my two builders at that point so I have to wait a few more hours to start that too.
LikeLike
My situation is a little odd. I finished gathering all the stuff to unlock KAM, yet my quest won’t complete and the Boom Box is gone.
LikeLike
Contact TinyCo and let them know you’re impacted too….it has to do with the timing glitch.
LikeLike
The exact same thing has happened to me but the quest saying to get him is still active
LikeLike
My kook aid expired 3pm gmt only 1 pitcher left to get and used some clams to get it this close, what a waste. Have contacted tiny
LikeLike
Hopefully they’ll get it fixed soon 🙂
LikeLike
I got my Kool – aid man 2 days ago but know I don’t see hem running through my town playing his guitar what happened to hem I worked hard on hem and he’s gonr
LikeLike
Is it possible to have someone not at 3pm local time to log in to someone else’s game that is past 3pm their local time to test to see if Kool Aid Man will come back?
LikeLike
I wouldn’t recommend it unless you have a friend in a different time zone. It’s against TC’s policy to give others access to your game…
LikeLike
My quest also dissapeared around 3pm local time (the Netherlands). Have reported it to TinyCo. Hopefully they can resolve the issue.
LikeLike
Was so furious to see my quest had finished early! It had switched to my local time in England. I was so close…
LikeLike
Make sure you contact TinyCo on it.
LikeLike
Hi i got my Kool – aid man 2 days ago but know he’s gone he was playing his guitar around my town and now I don’t see hem can you tell me what happened to hem thanks
LikeLike
Looks like he’s invisible…could be something they pulled to fix the issue. Contact TinyCo and let them know so they can be aware of the issue…
LikeLike
I found hem in my inventory thank god I new I finished the quest but it’s a shame they took it off to soon with the glitch they should give everyone Kool – aid man .
LikeLike
Eh alloween
https://m.facebook.com/playfamilyguy/photos/a.769101076434552.1073741826.768555576489102/888393721171953/?type=1&source=46
LikeLike
We know. Believe me we know. However, this issue is slightly more pressing as it’s impacting a LARGE group of players & Halloween isn’t here yet. We’ll be posting about this soon..don’t worry 🙂
LikeLike
Mine vanished by 16:00GMT, really irritated as was on track to unlock KAM too. Have sent in-game message. Hopefully they’ll either give him out or bring him back.
LikeLike
Not 3 pm out here in California yet, but I still have his quests going.
LikeLike
Mine shut off somewhere between 2.30PM and 3.15pm GMT – the boom box is gone but the mission is still available – you click the get-Kool-Aid-man tab but it does nothing
LikeLike
I also don’t think it’s cool for a questline that goes with the event to leave along with the event. While I can unlock it early enough, it was not sufficient time to finish all the parts.
By going this route, TC is sending a msg to the rest of their casual-compulsive players that they need to finish earlier than the window they give us. It’s doable, but the window doesn’t allow too much leeway to focus on much else.
LikeLike
This has happend to me can someone tell me how to send a message to tinyco
LikeLike
This post should help..
LikeLike
Well i hope Tinyco do something for all the people that lost the ability to get KAG. If i could i would actually give mine away. Long pointless levelling up just to do the next task and not voiced and IMO looks ridiculous in my Qhohog. The Bromance task using the ( forced to buy ) ugly, ugly skatepark is a very good amination though but did i mention that skatepark is ugly. I love this game and theres very little i dislike in it but this is one of my regrets.
Dont suppose theres anyway to get rid of him and Brain Damaged Horse is there ? 😛
LikeLike
No options at this time…
LikeLike
Its funny how I never really get any glitches. I did have the glitch but already unlocked him.
LikeLike
Oh man I wish I’d seen this earlier. I’m raging so hard right now. I need ONE MORE FREAKING JUG from Jerome, I’ve been tapping him every hour. I needed 3 at the start of the day, I figured I had until 11pm, that’s 3pm PDT. Easy.
I log on to tap Jerome at 3:20pm (BST) and he doesn’t drop. That’s fine, I’ve several more chances. Wait, his list isn’t showing that drop anymore? Did I already collect it without realising? I’ll just check the Boom Box. Wait, where did that go? The event ENDED ALREADY? I had EIGHT MORE HOURS.
I still have the quest on the left though, “Kool-Aide Pt.1” telling me to “Get Kool-Aid Man”. Yeah, rub it in why don’t you?
I opened a ticket with TinyCo, but obviously I won’t get a response because they have never responded to anything. The only time I hear anything being done about problems I’ve reported is when you guys here post. I don’t want to understate how great you guys are with providing this website, but it’s still pretty sad that a group of fans provide more communication regarding how to fix the game’s problems than anybody official ever sees fit to.
They’ll probably apologise for the error, and make it up to all of those who missed out because they screwed up by offering Kool-Aid Man for purchase at the low price of 400 clams.
Again I apologise for the long rambling rant, I just needed to vent. It’s baffling how they can do something so great like the Comic Con event, which truly won me over and persuaded me to spent real money on a freemium game for the first time in my life… only to then make me feel I’m wasting my time with them either running pathetic nickel-and-diming cash-in attempts or just screwing up basic things. I’ve had such great fun with this game and invested enough into it that I’m reluctant to give it up, but honestly I’ve just about had enough at this point. I’ll wait to see if/how they fix this, if I even hear back from them, but if I’m not impressed then I’m done with them and their game.
If that turns out to be the case, then I would like to thank you guys for the fantastic job you do in helping the players of this game know what is going on, even when it seems that TinyCo themselves have no idea. The hours you spend not only wading through it all, but writing it all up, then wading through all the comments too… it’s incredible. You guys are amazing, and I wish I had your amazing ability to seem so positive all the time. If TC had half the talent you guys have when it comes to communicating with the fanbase and keeping in touch with what they want, I’m pretty certain this stupidly long comment wouldn’t exist. Thanks for all the help guys.
LikeLike
🙂
LikeLike
Just home and it’s 4:20 BST, kool aid man is gone. Oh noooooo!
LikeLike
Im not experiencing this glitch- however when i tap on the fragrance factory, or “go” there from a quest, the game shuts down-
LikeLike
Yes, it’s a known glitch. TinyCo is working on it…however still send them an in game message to report that you’re experiencing it too. In the meantime just continue to collect items for it, since they can stack up (meaning you can have enough to make all 4 Cologne bottles before you even make one)
LikeLike
Ditto here to everyone else. I had just one pitcher to go when it went off at 3pm GMT, icon still there, but no boom box and no ability to complete. Seriously uncool when we have all spent days collecting stuff.
LikeLike
Managed to unlock KAM yesterday and am working through his quest line now. So far, it’s still available although it’s past 3pm local time (UK so GMT+1). Hopefully it doesn’t get removed at 3pm PDT. He’s levelling up in order to do Kool Aide Pt.6 which needs him to be level 5; he’s currently level 3. That’s going to take a while.
LikeLike
TinyCo bugs make the game way too unstable. Do they have a QA dept and beta testing. Ridiculous.
LikeLike
They did beta testing on the game. They’re trying a lot of things out with this game that no other game does…which causes these issues. They’re working to resolve them as quickly as possible
LikeLike
I guess I’m an exception. I logged in this morning (8:30 am CST – just before you posted this) and collected my last items and got Kool Aid Guy in my town. So it doesn’t seem to be universal. Go figure.
I also wish some of the other characters weren’t so useless in getting things for Tom and such. Bonnie and Cleveland are just useless in this regards.
LikeLike
Think it’s 3pm local time…so he might have disappeared at 3pm CT
LikeLike
Yep… Kool-Aid man and Boom Box disappeared at 3pm local time (Germany)…
LikeLike
Happened to me at 3pm local time. Nit happy 😦
LikeLike
Yeah, I was pretty gutted when I couldn’t see any little jug icons under my missions, particularly jerome’ baseball, then I noticed it had disappeared on the other characters too. Stink buzz. Being based in Australia the missions seemed to have dropped off around my 11am. 😦 😦 😦 did contact tinyco but don’t know if i’llhear from them, time for sleep now zzzzz.
LikeLike
I’m from Australia and lost mine as well so I have contacted tiny co 🙂
LikeLike
Just got Kool aid. Lucky for me I live near LA.
LikeLike
It also happened for me. After 3pm local time the building has been dissapeared. Actually i still have the ability to finish a task when i get the coolaid man, but when i tap the GO button next to it nothing happens.
LikeLike
Had 1 pitcher to go. His quest is still there but nothing happens when I press it and the boombox has disappeared. Sent a message to the Help & Support people but heard nothing back…
LikeLike
Yup ended at 3pm local too, with one pitcher to go! Have contacted TinyCo for assistance
LikeLike
If I have koolaid man, do I have a timer on the quest?
LikeLike
Timer was pulled for many a few days ago before this. So it varies. Look for boombox
LikeLike
I can’t find boom box. No timer showing on the quest in sidebar
LikeLike
Was lucky enough to wake up in the middle of the night around 1:30 am pacific and got last pitcher. Started KoolAid Man on first quest and all seems to be working correct this morning.
LikeLike
Kool aid guy gone 3pm local time Central Europe.
😦
LikeLike
I was only two empty pitchers away and figured I had another 8 or so hours to get them.
LikeLike
I just earned my last pitcher and got koolaid man about 15 minutes ago. It’s about 7:15am here
LikeLike
Mine disappeared at 3pm local time (only 18 minutes ago) so I have sent them a message. I only needed 2 pitchers in 8 hours. Easy peasy!
LikeLike
Noticed three days ago that my quest timer was counting down to 3pm local time (less than an hour from now). Reported this to TinyCo but never heard back; a day later, with Kool-Aid Man still not unlocked, the timer disappeared from the quest icon.
Sexy Stewie’s quest line (I think I was on Part 3) went kablooey when the extended deadline lapsed. I’m thinking the same will happen with Kool-Aid Man’s quest line come 3pm…
LikeLike
After 3pm now, “Kool-Aide Pt. 4” quest still in effect! Really though, it’s been a run of badly-timed mini quests lately.
LikeLike
I got the glitch at 3pm local time (The Netherlands) with only one pitcher to go!
LikeLike
Make sure you contact TinyCo..
LikeLike
Mine has also disappeared, and it’s past 3pm local time.
LikeLike
I got the glitch at 3pm local time to (Sydney AEST) just as I was 3 pitchers away from unlocking kool-aid man… Was on track to… Had multiple missions going to get 3 pitchers and 17hrs left to do it. I contacted the devs, hopefully I get credited the character…
LikeLike
Yup… Mine’s off too and it’s after 3pm here local time (GMT +4)
LikeLike
My disappeared about 11hrs ago 😦 I had 3 more jugs/pitches left to get. Definitely not kool. ( Keep up the great work, ladies. Love your work. 🙂 )
LikeLike
This game is really starting to piss me off like why do u have all these characters then u make vinny nd tpm tucker have all these hard freakin stuff to get but only have like three of ur characters able to get the stuff???? Whats the point in having cleveland or trisha or any of the other people if they cantt help you get any of the damn stuff for vinny or tom tucker like get it together !!!!!!!! AND WHY DID I GET TOM TUCKERS TRUCK THAT IS SUPPOSE TO DROP SOMETHING WHEN IT NEVER DROPS ANYTHING!?!?!??!
LikeLike
The news truck costs cash…not clams. So it’s only got a chance of dropping the items…just like sending characters or other buildings do.
The Trailer costs clams…that’s supposed to drop every time. If the trailer was not dropping every time (the one that cost clams) contact TinyCo and they should refund you some clams.
LikeLike
I agree! Characters like Cleveland, Trisha, all of the comic con characters and some other characters like Herbert, Connie, Seamus might as well not even be there because they rarely or are never given actions that drop stuff. They’re basically just there for a novelty and collecting coins which tbh makes them all pretty boring. Instead of making an item available for collection from 2 characters or even 1 in some instances (like if you need a building or character that costs a lot of clams to drop an item) they should have every character be able to drop something, especially during time limited events like this kool aid man one.
LikeLike
I bet they dont even read these comments bc if they did I wish they would respond or at least make the characters be able to get stuff!!!
LikeLike
FYI…they do pay attention, have responded many times to our readers, and have made many more characters able to collect items. Including the premium ones. 😉
You are welcome to put suggestions in the proper post if you would like…
LikeLike