UPDATE 350PM EASTERN: FIXED!!!
Hey there Clammers!!
Bouncing by really quick with a known issue starting to spread to Players games with the Present Plaza.
What SHOULD happen is that you tap the area and the Pop Up appears showing you the Present Options inside…
Instead it is ONLY showing the tap and the Present Plaza will not open.
No worries though, I was in my game when this happened and am already working with TinyCo to fix it ASAP. Hang in there. 🙂
On a side note, there is a SEPARATE issue impacting Players with the Present Plaza. This one is completely different.
This other issue is that a Player has already opened a Gift, but then the screen freezes on attempting to get that Reward. Player is than put into a vicious cycle of trying to open game and kicked back to the game trying over n over to open the gift.
If this has happened to you and you are still in this loop of the game trying to open the gift, please email me a Screenshot of your opening Splash Screen and I will get it to tech to help you resolve it.
Again, this is ONLY for those stuck in the loop, not issue above. 🙂