For the recent details on glitches… go HERE.
https://familyguyaddicts.com/2015/12/23/family-guy-help-raid-to-the-north-pole-issues-part-3/
Latest from TinyCo…
While they’re working on the issue, they’ve found that ANY item next to the Battle areas is disappearing.
In other words ANY Building or Decoration by Santa’s Village, Fake Trees, or Misfit Toys Camp Battles… MOVE THEM NOW. This will help prevent any further loss of items.
UPDATE 12/23: TinyCo still working on patches.
If you lost any Characters from the glitch, try to pull them out of limbo by another task.
For instance look for a joint take with Peter and another Character (like Quagmire or Jermoe). Selecting the joint task is helping in some cases to bring them back. Otherwise all we can do is wait. Sorry.
For those with crashing issue from update, let me know please if better now.
UPDATE 7PM EST: Heading home soon, but wanted to let you know they’re still working on issues.
Crashing issue they’re testing patch now and hope to have it done by as early as tonight.
Missing Vehicles/Characters working on too. They’re aware of the concerns. Will update when I get anymore info.
Hey there Block Heads!
Bouncing by with a few updates to things going on in the game. The 48hr Weekly Challenge hit our games last night and now this morning it seems an odd glitch is plaguing Players.

WEEK 2 CHALLENGE-48HR TIMER
First up, the Weekly Challenge. Again, these WILL tend to be hard. It is up to you to decide if you want to proceed with them and if they are really worth it to YOU to complete. Just know that Clams may be required to do so.
The Christmas Curtis Challenge
Santa Starts
Attack the Broken Toy Camp 3 Times: This is just starting an Attack
Attack the Fake Xmas Tree Far 4 Times: This is just starting an Attack
Have Sarah Connor Clear 5 Robotic Mistfit Toys: 1hr each. These spawn 2 about every 4-6hrs in my game and ONLY allow two MAX in your town at a time
Have Kevin Swanson Go through the Drill 3 Times: 6hrs each
Remember as soon as you trigger this you ONLY have 48hrs to complete it.
***I will have more on this later as I have to wait for the Spawns too in order to complete it.***
Award is a walking Decoration, so go to Quahog to pull it out of Inventory in the Decorations tab.
MISSING/ RESTARTED VEHICLE GLITCH
There is a very odd new glitch hitting the games and I am not sure what is triggering it. I have already reported this and am awaiting response (though they usually are not in until 7-9AM Pacific). I will update when I hear more. In the meantime if YOU are experiencing this, report it from your game and comment below EXACTLY what happened in your game when it hit.
Many Players are commenting that their Humma or their Blocko just reset. It disappeared from the game and now is asking them to buy it again. This has not hit my game personally so I am relying on those of you it did hit to be my eyes and tell me what you are seeing. Did a questline trigger before this happened? What were you doing in the game just prior to this happening? Was someone on a task there? What Level were you on in the Vehicle? Etc. Pretty much any details shared in the comments below that I can pass on. Screenshots will help to showing the items missing and the place where to tells you to buy them again. You can email those to me at familyguyaddicts@gmail.com
Hang in there in the meantime and hopefully we can get this one cleared up fast.
APP MARKET UPDATE
For many of you having issues with Santa or Camo Peter “bailing” on the Battles, there is a patch in the App Market that should help resolve this. I left my iPod at home, so can’t confirm iOS hit, but I do know it in Google Play. Make sure you go and Update to the 1.15.5 version of the App to make sure game keeps running.
***Side Note: For those with the missing Vehicle glitch, did this hit AFTER you updated the app? If not, does updating the app resolve it?
There you have it. A new Weekly Challenge and an odd Vehicle Glitch in the game.
Are you going to do the Weekly Challenge? Tips for other Players on how you are tackling it? Did the Vehicle Glitch hit your game? If so, please share the details below.
~Bunny







I have been able to get a couple of my locked character by doing jobs for other people that requires the missing characters help.
For example. If Peter is missing or locked, try doing Jeromes job “do an ethnic handshake”. After the time is complete and you tap on the check Peter should be back.
This worked for 2 of my characters. I can’t say for sure if it will work for anyone else but it worked for me and thought that it might help.
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Thanks for the tips. 🙂
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I’m guessing it would be a good idea not to do the update until this is resolved
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After the update now crash upon load
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Didn’t work for me. Ollie yelled at me that they’re busy. Lol It all worked fine yesterday morning. Once home from work, after update, totally messed up game. Can’t progress.
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Doesn’t work anymore; tried with both jerome and consuela
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All my week 3 items have disappeared after completing the main questline and weekly challenge. Collected from the christmas tree base battle and all the week 3 items from exchanging presents vanished along with the lookout tower and nutcraker robot clam purchases.
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Report it please.
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Do you have stewie unlocked? It just happened to my wife as well. She doesn’t have stewie unlocked yet, but he’s now on the xmas screen showing up, when he wasn’t before.
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No… it’s related to the Districts Glitch in the North Pole making items vanish.
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Hi there.
My Blocko disappeared too… right in the middle of the second week challenge.
It happened after the app update.
Screens are on their way via mail.
Olly7
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I just completed the week 2 challenge. The dialog popped up to tell me I completed it, but then no prize was awarded. It’s not in my inventory in either the North Pole or in Quahog. Also, when I look at the weekly challenges tab, I do not have a check mark gor week 2. I did receive the game update earlier today in case that matters. I messaged TinyCo, but probably won’t hear back from a live person for a few days. Anyone else have this happen?
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Make sure you are looking in the Inventory, not shopping cart and in the decorations tab.
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Thanks! I found the prize in the ALL tab. For some reason my week 2 challenge is still not checked off, though. Hopefully this will not prevent me from winning the final prize. One impressive thing…I was contacted by TinyCo within 20 mins of my initial message. Way to go TinyCo!
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I saw something called Curtis the dog but it disappeared when I tried to place it
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It is a walking decoration. So… check the roads. 😉
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Nice you received a quick reply, I sent a message almost 8 hours ago and no reply.
The message I sent during the previous event was answered several days afterwards. I’m thinking this is because I left some negative feedback previously.
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Same happened here, except I don’t find mine anywhere, what exactly is the prize? No check for completed in event page either. What did tinyco say?
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Uh what was the 2nd prize? Knowing that might help me find it.
I was expecting it to populate into my event tab.
And mine is not checked either.
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Good someone else with the same issue.
I finished the last of Sarah clearing toys I needed, and then, nothing, no prize, no indication of completion.
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Have the same problem have placed curtis the dog in my town but week two is still not ticked off
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I had the same thing happen, the check also did not appear. And no prize.
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I had the same thing happen. I also destroyed all the buildings in the nutcracker area and the truck disappeared.
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Jeff you are not the only one.. i completed the weekly challenge, got the message saying it was complete, then went to my inventory to place my item and nothing there, so i was like duh okay lets go to Quahog and check and nope not there. So I look at my holiday guide and for the weekly challenges my week 2 is not showing that i have even started it.. mine still has the “???” where the picture should be. I have not noticed any characters missing, because most of mine are in storage unless they are being used for this event. I did have presents go missing.
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Same here not in inventory have sent ticket
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Not sure if related, but after finishing attack of tree lot only received 5 medals instead of the 30 shown in the rewards window. Has happened twice now despite doing all recommended troubleshooting methods. I have not installed update.
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Send Screenshots to them.
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If you tapped a check mark early you get some of the medals then. When you see how many you get with one character taking out one building, you’ll get that many with the first check mark even if the battle goes on. All checks will add up to the correct total but you may have gotten the rest already.
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Just happened to me now. Pretty sure my humma was around level 17. I have to do the task to defeat santas village twice, and attack the other place 5 times. I’ve already done the 5 attacks, and this was the first time i would have defaulted the village since the quest appeared. I had all three characters in it.
I tapped on the tick above the third village, a window popped up with something i didn’t read, assumed it was telling me the buildings were going to get strong. tapped on the ok/awesome/whatever button. Went to send the humma out again, and it sent me to the shop to buy the hangar again.
now lyle, peter and santa are all disabled. so my progress is halted.
I didn’t get a google play update notification, so unless it’s one of the in-game updates, then i haven’t done anything different all week
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That’s probably a good thing, for you. Sounds like you have played and paid a little too much right now. Time for a break.
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I did the update and when I went back in the blocko hovercraft was gone. I had to restart the game to get Sarah Conner back. There is no way to repurchase the hovercraft and I don’t remember what level it was. That was about 7 this morning and I contacted Tinyco but have not heard anything back from them.
I can’t finish the 48 hour challenge because of this.
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I was fine earlier today. But suddenly now, I’m unable to load my Quahog without the game crashing. Thankfully, I can still access my game on another device (knock on wood). But I tried the usual steps and re-installed my game. Which worked until I tried to load my account.
But in my game, the vehicles hadn’t reset. Though for most of the day, I would start an attack and discover that suddenly the vehicle was attacking without one of the drivers. So, I have the hovercraft attacking with no driver and my Humma had only Santa, so when the battle finished, I gained no reward (I’m at level 10 and can only defeat 1 elf house with both Peter and Santa).
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Did not get the prize for complete the second challenge
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I completed the second challenge and did not get the prize and it still has ??? On the second week
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Make sure you are in Quahog to redeem it. And in INVENTORY, not the shopping cart. It will be in the Decorations tab. If you can’t locate it, contact them.
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Did not realize Curtis was a moving NPC! I saw him finally! Jeez I almost nuked my town to find him!
Glad I didn’t
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It happened to me last night after the update. I had Santa, Peter and Lyle attacking Santa’s Village. After they were finished I clicked the checkmarks to end the attack and found the Humma building was gone with Santa, Peter and Lyle trapped in it as “busy”. Not only that but buildings I had bought like Snow Fort and Stocking Repair vanished to be bought again alongside the very first prize you get, I believe the Reindeer Training Area. As far level of Humma I believe it was level 16.
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i am having the same glitch on android. it happened right after i did the update, and what happened is all items from page 3 of santa’s workshop that i placed are missing. including the vehicle needed to attack fake tree forest, so i have those characters just walking. i have notified them multiple ways.
on a different note, i don’t know if you caught the change on the leaderboard when the silver bell box came out and gave everyone 100 metals, but on the collective page they changed the goal from 80 billion to 40 billion metals to unlock the god character.
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Uh huh. EA does it too. That’s why I kept saying don’t worry. These game houses with set a “floating goal” on things based on “active Players” when the Event and ideas are created (usually months in advance). They will then see how that applies when the item actually goes live, then will adjust according to the live results of “active Players” in real time and real play.
See it all the time in both games. Basically I look at it this way, they would not have gone to all the time and trouble to make something then NOT give it away. 😉
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Just defeated Santa’s Village for the second time to complete Santa’s Little Helper part 2 and my Humma Hanger disappeared. The task is now still showing only 1/2 attacks and the hanger is available to buy again. Reported in game
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The exact same thing happened to me after performing the same tasks. I placed the hanger again though and was disappointed to see that it had reset to Level 1. Now I have a super strong village to attack and only an extremely weak Humma to attack with. That just brought my hat collecting to a grinding stop. Hopefully a fix is found soon and hoping they will do the right thing and compensate for the lost collection time.
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I was fine before I updated the app via Google play store, and everything from week 3 has gone, although I unlocked Snake and he is still wandering around. It’s not giving me the option to buy them again as it says I already own them but they’re not in my inventory. My humma and hovercraft are ok, it’s just the truck thing that disappeared. Should I report it or see if they patch it in the meantime since it seems to be a widespread issue?
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Right now all we can do is wait really.
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I just completed the Christmas Curtis challenge. I wish I took a screenshot because it didn’t reward me with the prize and the Challenge scoreboard doesn’t reflect it. I’m going to message TC in game, but curious if anyone else had this happen.
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So Curtis was hiding in the deco tab, not the event tab… My bad, lol.
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Check Inventory in Quahog.
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I have a different glitch, but it’s visual only, does not affect gameplay. Jerome is doing the action to earn fuel for the tier 3 vehicle, which means he’s in the bed and breakfast and shows there with the appropriate timer when I tap it. But he is also showing “in” the drunken clam. His sprite is superimposed on it. When his timer runs out on his action everything works as intended, it’s just weird.
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Lol. It happens when they split play areas. The Character is “home” in Quahog and on task in North Pole.
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When Jerome was doing something at the North Pole, he also was in Quahog, waving his hand, stuck between the Drunken Clam and the Griffin House…. Joe likewise has the gift of bilocation (like St. Martin de Porres…), except his Quahog version likes to hover somewhere above the ground at the high school. Mort, Quagmire, Brian, Lois, Bonnie, and Stewie stay in one place.
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Always happens with the separated play spaces.
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The issue happened to my truck for the aluminum tree field, after updating i clicked the check marks on the buildings and the usual pop up appeared stating I defeated it since I destroyed 4 out of 4 buildings, and that it would be harder now, but once I clicked got it, my truck and the building for it disappeared and it’s not located in my inventory. Also the spot for it where I exchanged my presents is still greyed out with a check mark indicating I purchased it already. I messaged tinyco and am waiting on a response….
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I have almost the exact same issue… only difference: I was attacking 3 buildings so I did not receive popup for building upgrade.
Some extra info:
1)Kevin Swanson was the driver and I CAN use him still for normal quests.
2)Now I have an “!” over the forest but when I click to start a mission i get a popup with this message – “RIDE OUT! Hit Robot Super Elf where it hurts. Get the the perfect vehicle to take down Santa’s Village!” and a “GO!” button that just closes popup
3)All my other vehicles/characters are working properly
4)I installed update almost as soon as it hit (game was crashing A LOT) and played all day without any vehicle glitch (game is still crashing just not as often.) At about 4pm est game was great and sent Kevin on mission. At 7:30pm est when i went to collect him is when glitch occurred.
5)I checked game on 2 other devices and reinstalled app on phone. All 3 have the glitch.
6)I reported glitch through phone to TinyCo. Within under 1minute (yes that’s correct, less then 60 seconds) I received a generic response stating they are aware of issues, working extra hard to fix it, and will contact me when they make progress. (By far my quickest response ever from them.)
7)Finally, I have not started the weekly challenge so I don’t know if any of that is glitched for me. (I was waiting until I got Snake, whom I got about 1hr after the glitch hit, to start the challenge so I didn’t miss out on medals while Kevin was doing challenge quest)
I hope some of this extra info helps somebody somewhere figure something out before I fall off the leader-boards and miss Chuggs.
-So while I was proofreading my oversized response (sorry) I noticed 2 more buildings went missing. Santa’s Headquarters: Week 1: Buildings 1 & 5 are both gone from the map and not in any inventory tab. Santa HQ says I have them both. I collected from them this morning not 5 min before I started typing and now both have vanished. Also my character count now says 44/69 instead of 44/88. Contacting TinyCo now about this but thought I should add it here as well.
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So I completed the timed quest and all that I received was either 3 class or 3 snow flakes… I can’t remember which… is that what we are to receive plus it doesn’t show that I completed the 2nd week challenge in the game
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Check inventory in Quahog
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I just finished the 48 hour challenge and did not get the cat reward. Grrrr.
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Go to Quahog to get it. Won’t show up in North Pole. Make sure you are actually in the Inventory, not the Shopping Cart Menu. 😉
It will be in the Decorations tab
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Hi. I’m having th same problem where I logged in and it said I had to purchase the hummer again so I did and I lost 2 characters.
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Help! My Nutcracker Truck and its hangar have vanished! It’s not in my inventory, nor is it even reobtainable in the cart. I see that others have lost earlier vehicles too, but wanted to be sure to add the Nutcracker Truck to that list too. I had upgraded it many times already too… Hope this gets fixed soon. Thx
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All of them.
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Did the update on Android, No change, hummer still at 0 upgrades ( was at full strength fully upgraded), characters locked, other buildings missing, and now loosing ground on the leader board because I can play the attack the base. Come on guys, you charge for the clams, at least make sure the game works.
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OI! Remember this is the ADDICTS site, not TinyCo. I get the frustration, but this is not a place to just come and vent. This is a helpful site and we are here to help, so please try to keep the vents only on the What The Deuce posts or take them directly to TinyCo’s Facebook page for the app. Thanks. 🙂
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Seriously Bunny, don’t take every comment that mildly criticises TinyCo as a personal threat against yourself. I’m sure everybody knows you are not working for TinyCo but we all can understand people’s frustration with things like this, so it doesn’t necessarily help if you then give people flak for just pointing out the obvious – that TinyCo have messed things up.
But I’m sure this post won’t get shown anyways, just like some other posts from me where I have mildly criticised others 😉
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Keep in mind that you do NOT see every single post that comes through this site. I do. I respond to a specific player’s comments in the way I did for a good reason. This player actually emailed me to discuss it further, knew they were in the wrong, and kindly apologized. It was taken care of properly.
Please allow me to do my job on my site and remember you may not be fully aware of a conversation you are commenting on and 99% of the time when I reply in a manner like this… there is a very good reason I do. 😉
Also, remember our Addicts Guidelines… when a voice turns into a rant that SHOULD be directed at TinyCo and not us… and it is placed on our helpful posts and not What the Deuce where they go, then yes… to the trash they will go. If you do not understand why we moderate in this manner… spend an hour on TinyCo’s Facebook page for the game and you will quickly realize what happens to a site when hatred, abuse, and complaints completely take over a site. It’s sickening. We are not TinyCo. We do not make the game. So we do not have to take that kind of behavior here on our site. We want ours to be about helping… not grabbing a pitchfork and torch and storming the castle. That’s what their sites are for. 😉
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Similarly my BnB is gone so I can’t finish the main quest line
I contacted tinyco but haven’t heard anything.
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I did finish Christmas Curtis Challenge (yah, spent me some clams), but when the rewards dropped, Christmas Curtis did not drop and I can not find it in my town or inventory. I wanted you to know and now I’ll message TC about it in-game.
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Go to Quahog. He’s in Decorations tab there.
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My humma randomly deleted after clearing all 3 houses in the village. I rebuilt it, it started all over at level 1, and now Santa is locked out of my game (shows him as busy, but he isnt there anymore).
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I got and started the curtis challenge yesterday morning, and just completed it, no clams were needed, as 24 is sufficient time to easily complete the tasks, let alone 48, depending on your misfit toys spawn. It yields a few presents, I did not see how many, and Curtis the dog, but you need to go to your main town and he will be found in the inventory there, not in the north pole, and he is under the deco tab, not the event tab. Curtis is a moving NPC.
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Oh that’s a shame as I’m just about to finish the quest line and I was hoping for it to be a character, not just a stupid deco…!
Ah well, at least I didn’t spend any clams on it, so all I lost was a bit of attack time for the aluminium tree zone. 🙂
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Mine crashes at the load screen. It has been doing it all morning. I let Tinyco know and they said they are working on it. Anyone else having a loading problem?
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See top of post.
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Hi I’ve just had the same problem myself I logged in to the game and it says to buy the hummer again and I did as the the one I had before just disappeared and when I bought another one and when I did I lost Santa and camo Peter and which these only 2 characters are locked and is there anything I can do to get them back or do I just wait?
Thank you.
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Wait. Sorry.
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I just finished The Christmas Curtis Challenge. Just so others know, I was awarded 2 presents and the moving dog deco. However the deco was immediately placed in inventory but you have to be in Quahog to retrieve it. For me, it was in the beginning, just after the characters.
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i don’t know if it part of the same glitch, but my humain humma, 2 times now, on Dec 16 and today, can’t collect anything from the 1st house or building, and 2 times i’ve send TinyCo a message from my game, so far no answer
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??? It did what?
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when ever i send santa on the 4 hours mission with the hummer i can destroy ⅔ houses, but when the 1st house it destroy did not get any rewards for the house, it’s the second time it’s doing this
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Thanks for looking into this Bunny. My Fake Tree Farm vehicle disappeared when I unlocked Snake but it could have been part of the update since I did that before unlocking him.
I’d like to finish the timed quest but this makes it difficult.
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Playing on 2 Android devices that both went to hell after I updated yesterday.
My tablet is linked to my Google Play account, and the Family Guy app will not even open (despite having restarted the device and reinstalled the Family Guy app).
I’m also playing on my phone as a guest (trying to experience the app without the baggage of over 1 1/2 years of accumulated “stuff”) and am experiencing both the reset woes and blocking of both Peter and Santa that others are experiencing.
Very frustrated. Is anyone else experiencing the problem of the app closing up before it’s fully open???
Thanks!
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My game also won’t load after the update. Kinda sucks. Hopefully they fix it soon.
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My humma dissappear after i destroy the toy village for the second time to be done with santas little helper 2 guestline and was asking me to buy it from the store i think i was on level 4 or 5 dont recall
Stocking repear shop was also in the shop to rebuy
Nutcracker truck also gone and nowere to be found and was on level 4 going to 5
All this happened after i was finishing up santas little helper 2
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Just an FYI, I did get a response from Tiny Co that basically just said that they are aware of the problem, but they do not have a solution for it yet. And that they are working on it. Hopefully they’re able to find a resolution because it has stopped me dead in my tracks. As far as glitches go, this is quite a big one!
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Are these challenges just for people that have bought clams? I haven’t yet seen the first challenge.
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Still waiting on clarification.
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I just beat this challenge and didn’t get the prize, and on the prize tab of the event menu it still has a question mark on Week 2 challenge, should I message Tiny Co?
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Yes please.
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This just happened to me. I’m in week 2 content still, I had just finished part 6 of the main questline, and part 7 wasn’t popping up, so I exited the game and reloaded it. Part 7 came up. But Then all the sudden my humma hanger wasn’t there anymore. Had to buy it all over again and start at level 1. And using both Peter and Santa yields ZERO gifts. I have no idea what to do.
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Wait. They are working on it.
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I have Chris Griffin jumping up and down in front of his house since last night even though he’s in the North Pole. Unable to tap him at all.
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Happens time to time with the split play areas. You will probably find Joe doing the same too. No worries… he will go back to where he needs when his task is done. 😉
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Does anyone know what the deco reward is for completing this? Finished and see nothing in inventory. TIA and Merry Christmas all!
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I am waiting for my last spawn to find out. Long day. 😉
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My humma and blocko got reset. Was able to buy the humma again and star from scratch but my blocko has completely disappeared. I can’t even buy it again to start over. 😦
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I got the update on my iPod last night. I also tapped Santa’s gave and started the 48 hour challengelast night.
This morning I had three check marks on Santa’s village. I tapped them all but realized the hanger was gone when I went to start a new battle. Rebuilt the hanger but it was previously maxed and is now level 1. Peter, Santa, and Lyle are gone, not in inventory, north pole, or quahog.
All my morning finished tasks wrapped up part of the main quest line (Lois finished laundry) but a new part did not start (I assume Peter or Santa starts it)
Both other battles continue except I don’t have the option of Peter for the toys.
This is true of both iPod and Samsung galaxy. The only difference is that if I try to start a Santa village battle on Android the three characters are grey, but on the iPod they are grey and have an hourglass icon.
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Currently the only bug I am having is no questline for Snake Plissken show up. Yes, I already let them know Bunny.
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Same here. 😉
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So hoping to get an answer to a related Hummer question (posted in WTD yesterday, but for some reaosn my comment is not there. No biggie though. Perhaps something I did).
In any case I’m stuck in Santa’s Village. I upgraded my hummer I guess to a point of No No. I was being cautious not upgrading too much but one of the medal challenges/quests hooked me i guess.
So if I load just one character it shows zero payout. So I load up Santa and Peter. It shows a payout of 18 hats and some medals/bulbs. Can’t remember those numbers. I send them off and after 4 hours and 2 cups of coffee I get nothing. I check the hat turn in place to make sure it isn’t just a graphic glitch but no luck. No new hats given. Just in case it’s bad luck I have tried it 3 times and nothing. I sent a message to TC yesterday morning and no response.
I’m hoping someone here has heard a response or solution to this? If I can’t destroy the village I can’t get bulbs to level up the hummer, but I can’t level up the hummer unless I destroy village houses to get bulbs…….. Well done TC. Nice game mechanic. So now I’m over a day of being able to do nothing really (I mean I can get materials for Kevin, but can’t build anything or stick pile), plus out the coffee itself and I was already behind in the event (see : Still trying to get Kevin) to begin with.
Any help/ideas would be appreciated. Thanks
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My question would be this… does Santa or Peter every show up OUTSIDE the Battle while it is in process. Do you ever tap the ! while they are in Battle there trying to pull them to another task?
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Haven’t seen that glitch, thankfully. I get the yellow check marks above the vehicle hangers constantly, but the only thing that happens when I tap on them is I get taken to the battlefield telling me how much time is left. Still happening even after the new update on Apple.
All in all, this is the smoothest week of any major event I can think of. I unlocked Snake yesterday and am building up a reserve of presents for next week. I’ll probably finish the weekly challenge this evening, maybe tomorrow morning if I take my time. The only negative I would point out is that I updated the Humma so much the first week that I powered Santa’s Village up so much that I can only beat 1/3 outposts even with Lyle, Santa and Peter attacking…and I always seem to be one eggnog fuel short. It’s preventing me from moving forward in the medal questline.
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Not only did my humma reset, but my characters for it are also locked
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Same here… My Humma Reset and my Santa and Peter are now nowhere to be found. I reported to Tiny Co.
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Same here. Both Santa and Camo Peter are locked up.
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Did a questline trigger before this happened?
It’s nit yje quesyline before that triggered it, it was Santas Little Helper Pt. 2
What were you doing in the game just prior to this happening?
Collecting items for Snake or whatever that guy’s name is.
Was someone on a task there?
Yes. The holiday hummer had Peter and Santa in a mission and now I canno access them.
What Level were you on in the Vehicle?
I think 17? I don’t remember.
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To answer one… Huh? 😉
Thanks for rest. 🙂
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Blegh, sorry, I’m typing with my less dominant hand; its not the questline that triggered it. It was Santa’s Little Helper Pt. 2’s defeat Santa’s Village. It asked me to put down the Hummer for $1,000 coins and a 10sec rebuild time. I just went to collect from the fake tree forest area thing; took away that vehicle away too without any way to get them back as well as Stewie and Swanson. I haven’t reloaded the game which might bring them back.
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After I defeated the misfit toy village for the first time the hangar for the hover craft disappeared. The hover craft is still attacking the last target with Sarah Connor driving. I reloaded the game which freed Sarah but hanger still missing and hover craft still attacking fourth target. The hover craft was at level 6.
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Thanks for the information. I am passing it all along. 🙂
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I just reloaded the game and now the hover craft and hangar are both gone and there is no way to purchase it again due to it being checked off in the week two list.
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This is the second time I tried to post this so if there are two of these replies I apologize. I reloaded the game again an now the hangar and the hover craft are both missing. It will not let me purchase it again because it is already checked off on the week 2 list.
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Same here. Both are gone and now I cant proceed.
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I didn’t get the first Teddy Bear challenge at all (in week three content — halfway to having Snake complete), so I am not expecting to get this either. Bunny, is this only for certain groups of people like the challenges were in the Mobster event? I am sworn off them anyway since I couldn’t get Jerome to be chased by a car for 10+ hours needing only one more collection to finish that challenge and get the grand prize and I STILL can’t get TinyCo to even acknowledge that I exist as a player by responding to a single in-game message or email. (And I have been very nice, too. Am begging them to respond to either place and have offered to buy clams if they would just send me an automated response.)
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Yes… as Clams will likely be needed, they are targeted at those that buy them in the game. 😉
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If that is confirmed, could that be stated someplace (as it was stated up front for Mobster event)? I have looked to see if it has and I can’t find it. I keep hoping every time I advance in the game that I will trigger the challenge but it is not happening. I am fine if it is for clam purchasers only, but I guess I was hoping to get confirmation that that was the case and not that an entire quest line/challenge isn’t triggering for me. That happened during PeterPalooza where I got one character (Belgard) and never saw his quest line and a second character’s quest line (Alice) just stopped part way through and I couldn’t get a response from TinyCo as to reasons for either. Your generosity to post walkthroughs is tremendous (and I keep tabs so I know what to have ready once a part completes); but you also know what DOESN’T happen in your game.
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I have not got a solid response back or I would offer it… so I am judging this by what I have seen in the past. 99% of the time if it did not trigger for you, it was due to the Challenges are now set to only trigger if you make Clam purchases.
I can’t test in my alternate game as I had to buy Clams in it recently to test out another issue for a Player. I asked them again this morning with everything else… will update when I hear more back. 😉
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Thanks Bunny. And I didn’t really mean that you were responsible or that it was you who should post. More that TinyCo should share as it would cut down on anxiety by players since there are more than a few times when things don’t exactly run right in events. As a player who has had things fail to launch in his game without any explanation or attempt to make good or solve the problem, it just would be nice to know rather than looking for it all the time. Difficult when a player doesn’t know what is right or not right. Thankfully we all have the Addicts site to set us straight!
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Makes sense. 😉
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Hey 🙂
I experienced the same bug just now… 4 hours ago I sent Santa to attack Santa’s village with the Humma and now I don’t find either the Humma or Santa… I rebought the Humma and when I tapped the Humma it said I’m on level 1 and I can’t send Santa because he’s still busy… I don’t remember well, but I think I was on level 9 or 10 with the Humma but I hope this could get fixed so I don’t lose Santa and my upgraded Humma…
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And this all happened after I updated the game through Google Play… I remember one more thing… I was able to defeat Santa’s village and when I collected the rewards from the litlle houses I tapped them again to send my characters for a next round of attack it said that first I need to buy the holiday Humma..
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Same thing happened to me. Had to rebuilt the humma base and Santa is locked.
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That is what mine is doing but with Peter… How do we fix it?
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So a few hours ago an update for this game showed up on my iOS and ever since updating my game crashes. It gets to the loading bar but just before it reaches the end the game crashes.
I have restarted my phone, force quit the game, uninstalled and reinstalled it but it still gets stuck at the same spot. When I uninstalled the game and reinstalled it, it took me through the tutorial. Meaning the game loaded. After I logged back into my account and the game reloaded it crashed at the same spot.
I was already barely keeping up with this event and now it looks as though I am going to fall behind. Also my timer to receive the cat item is counting down and now I can’t get it!
Any help or ideas?
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Try the tips I suggested in reply to your other comment.
Free up some space on your device. See if that helps.
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This happened to me too! I contacted tiny co and they said they’re having problems with this today since the update. I’m stressed because i’m so far behind now!
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How mine has Donetsk same I logged in and my hummer disappeared and asked me to buy a another one and when I did I lost Santa and camo Peter. What do I do and how do I get them back?
Thank you.
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which other comment? i am having the same problem and i have plenty of space and i have done EVERYTHING. can’t even get into the game to message tinyco 😦 i’m so upset this happened right when my timer started and i had a plan to make it through ok and it’s completely barfed now. i updated because i thought it would fix something but now i can’t even log in 😦
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Look at top of post.
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My device will not load the game either since the 1.15.5 update. I get the same thing always, game bar on load screen fills up and then back to my desktop icons. Nothing works to fix it and I have plenty of ram and such to run the game.
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See top of post.
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I’ve done all the suggestions – none of them worked – Im losing time.
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See top of post. TinyCo is aware of issue and working on it.
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