UPDATE BUNNY 11/30 930PM EASTERN: Issue resolved with lock out for Android Users. If you update, no issues should apply now.
On a side note, the New Christmas Event itself is NOT LIVE. It will still be held off til tomorrow (12/1). So just hang tight and keep an eye out for our post notating it went live. 😉
Those that are asking for help with missing out during Android lock out… please ensure you message in to TinyCo directly from your game with as much details as possible as to where your progress was and any screenshots that may help. They will determine what next steps to take from there.
FYI… Update Version 1.33.4 is live on Android. However there is an issue with it potentially locking you out of your game due to the extension of the current There’s No Place Like Quahog event – so please DON’T update just now.
If you have updated and are locked out, you will need wait for TinyCo to fix this at their side, however if this has caused you to miss out on any There’s No Place Like Quahog items, please message them with the details, obviously using in game support is best, but as that may not currently be available to you, you have the option of either waiting until things are fixed and using this method or contacting them via email, just make sure you include your PlayerId in the email. You can email them at email@example.com
This is the latest information released by TinyCo on the issue:
“We recently released an Android update for the game which resulted in a force-update popup, and this was completely unintentional. A fix is on the way, and we do apologize for the inconvenience.
The update is preparation for our holiday event ‘Quahog’s Not-So-Silent Night’, which we hope will knock your jolly socks off later today!”
We will update you if we get any more information.
~ Russian Tigger