UPDATE 2 AM EST: TinyCo reports issue should be resolved now. Please let us know if you are still experiencing it.
I am getting reports coming in from many of a growing glitch. No worries. I alerted TinyCo right away. They are at this very moment all over it and working quickly on a resolution.
(Thanks to Thomas, R.C., and M.E. for sending these SS in.)
Hang in there. I will update with any info. In the meantime, if you have your Player ID info and are impacted, please email it to me so I may forward it.
familyguyaddicts@gmail.com
~Bunny
With the Dissconects, am I the only one laughing at her going No, No, No. Where as with the Harp of Death and Bart just annoy the Bleep outta me! Maybe it is the fact that it can resume where you left off rather than each time reloading the game!
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the only time I’ve been able to get the game to get past the loading screen, I hit this glitch.
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Send an email to help@tinyco.com if you haven’t already.
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I did – and I sent emails back and forth for about a month and a half. It just kept getting worse. Eventually TinyCo called it “resolved” and have ignored my emails since.
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Remind me of what device you play on?
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Samsung Galaxy Pro Tab 10.1
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Hmmmmm, I was checking, because many of the iPod4 users are locked out too.
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Anyone else suffering the issue where you put a xter on a task and they just ignore you? At the moment Lois and Jean Luc Picard won’t do their 12 hour tasks. Properly annoying.
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Try a hard close of the game, then reassign them.
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Every since the lay update the game won’t load at all. I have a galaxy note 3. After reading the reviews in the Google play store out would appear a lot of people are having this issue. Any word on when a fix will be sent out? I haven’t gotten to play comic con at all. Thanks
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I know it’s an active fix, but memory reduction coding is a bear. Hang in there, we all feel your pain. 😦
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My game has been crashing too I have an lg g2 I got to play comic con one time 😦 …..going through withdrawal here lol
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Make sure NOTHING is running in the background. The game needs a lot of free memory to run.
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I had a crazy glitch the other day. I visited a neighbor who obviously doesn’t play much because they still have a pyramid. When I went back to my town and harvested Peter it gave me 1 moon idol instead of 1 blam. Very weird but the game crashed and seems to have reset itself.
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Yea it’s a known glitch when you visit neighbors that haven’t updated out of it. Makes for some funny moments 😉
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All of my neighbors have disappeared. I can only visit Ollie. 😦
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Have you tried force closing the app or resetting your device?
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I did both of those and still no luck.
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Uninstall/Reinstall if you are linked to an email and FB?
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Now everyone is back. Thank you for the help. :). Happy tapping.
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WOOHOO!!! That’s great! We are always happy to help out. 😉
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Mine still wont let me play.. samsung galaxy s5… it wont load it just crashes 😥
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Have you tried the basic Troubleshooting? Hard close the app and restart it? Clear the cache, uninstall, restart your device and reinstall? Try those methods (if you haven’t already) and see if that helps clear the issues.
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My game completely reset and I’m back to being level 1! I had made it to level 37 yesterday :@ heeeeeellllllllp!!
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This post should help you get your game back 🙂
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i keep getting connection lost while I do have connection with other games
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The servers were down for a short period this morning, they should be back up now. 🙂
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I’m getting a server error with my Galaxy 4. As in “can’t connect with server” message.
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The servers were down for a short period this morning, they should be back up now. 🙂
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Not sure if this is the right place but I have an odd glitch I think. I finally put the game down and went to bed when I woke up and opened the game there were actions going on I didn’t start. I had two land area being cleared to the tune of almost 100000 coins and a new building I didn’t purchase. The issue there is it was the junk ship that was 270 clams. So I went to bed when I logged back in I am missing 100000 coins and 270. Clams. Has anyone else seen anything like this! I have already sent a not to TC but I fear my clams are gone. I wouldn’t mind but I already had that building. I can wait a day to get mt builders free and since the current currency is blam the loss of the coins is disappointing but not as bad as the clams.
Thanks for all you guys do
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I have not heard of this issue at all. Glad you alerted TinyCo already. Give them a lil time to look into it and get back to you. Depending on cause of issue, it can take a couple of days. In the meantime, you may want to look into changing your password to the link you have to your account. Whether email or FB. Just a standard precaution. Let us know how it goes.
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I will let you know what I hear. FB pass changed but I hate to say I don’t have high hopes. The land clearing well it will be done in about 12 hours and the coins will return. I really hope they will notice something and return the 275 clams. I already had one of the Junk stores and all the plutonium need for stew so why would i want another one. Besides i was sleeping when all this went down. 🙂 I have given them Plenty of cash for clams mainly because i like unique buildings and generally have to have them. But no need for 2 .
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I understand it is a frustrating situation. Hang in there. Give them appropriate time to research and look into it. Keep me updated. 😉
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So an update. TinyCO was amazing it took a little while but they reached out and made things right. That said i kinda uhhh well it seems that ummmm it wasnt the ambien it was the husband deciding to poke around in my game. I let TinyCO know i feel like a heal but at lest i now know i am not crazy no matter what the voices tell me.
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Hmmmmm….one of the voices in my head said you’re still crazy….lol but I call that one Meg…”Shut up, Meg!” XD
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LOL
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Solved for me (iPhone 4s) but now i get a weird glitch when i try to put the weapon shop required in the mission which asks you yo zap mutant stewies 5 times. When i push the confirm button sends me to a land expansion i’m cleaning and asks if i want to spend clams to finish now
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That is because it requires you to build the item. If you only have one worker and he is busy, you got to speed him up or wait til he is done to build another item. 😉
That or get more workers.
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Oh ok, yes i put my second worker to “build” the ron perlman place and forgot about him 🙂
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No worries…just got to wait til one is done. 😉
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My issue has been resolved and in record time. Hats off, Tiny Co!
Zapping Stewie as we speak!
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WOOHOO!!! If I am not sleeping, I won’t let them either. Lol 😛
Glad it was a quick fix and players back in their games. 😉
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I still can’t log on with my iPhone 5s but my husband can log on with his iphone 4 and I can log on on my android tab. It crashes from the load screen back to the home page not getting any error message just straight to the home screen. It’s kinda annoying and bewildering that my husband can get on on an older phone?
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Hmmmmm. I will let them know. Give it a lil bit to hit all apps and markets.
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I’m still getting no where on my iphone5s. It gets halfway they the load bar and back to the home screen. Every 3rdish time I try, an “opps looks like your having trouble loading the game…crash FAQ” will show up but that’s all getting. Dunno? It’s a bummer tho. I’m on my phone wayote thang tablet.
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Way more than my tablet…. (Ignore my auto correct gibberish)
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I let them know. May also be a overloaded server. If it continues. Try contacting them too.
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Thanks honey bunny🐰
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😉
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I sent you a couple more error that I’ve been getting.
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These just hit before or after the one in the post?
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