UPDATE 11/12: Reports of the mini update hitting devices and allowing players back in til the main one is pushed. So please check your devices to see if you can get back in the game now.
Hey there Clammers. Bouncing on by due to I know a lot of your are still anxiously awaiting to play the game. This is the latest update we received on the “getPlayArea” glitch that hit players.
It seems this error occurred when players had stored their main Characters into their Inventory. Ones required to trigger main questlines, like Peter. So please DO NOT STORE MAIN CHARACTERS (the Nuke option will not store them). I would actually suggest one step further and say do not store a single one at all. At least not until this is all patched and fixed. We would hate to see anymore players locked out of their games.
In the meantime, two things are happening. TinyCo is working on a short term temporary fix to help pull the stored characters out of your Inventory and back into your game, once again allowing you to play your game. This is priority and they are working to push it out as quickly as they can. They are also working on a long term game wide permanent patch that will help prevent the issue from happening again in the future. This will be the a 1.4.5 Update.
So hang in there. No more need to email in as help is on its way. I know it is tormenting not being able to play, especially for us Addicts. Give them time, a fix is coming.