Hey there all my fellow Clammers!!
So here are some things going on in the game and the information we have on them to date….
WILL JESUS STILL DROP CLAMS AFTER MIRACLE ON SPOONER STREET ENDS?
WILL ANY TASKS CONTINUE AFTER THE EVENT ENDS?
Information still in progress. Will update once it gets closer to the end of the event and determination is made.
WHERE ARE THE ITEMS I WAS MISSING FROM CLOSED GIFT BOXES?
Please double check all over your Inventory. Many reports are coming back with the items actually IN the Player’s inventory and they just did not realize it. If you still feel you have looked and compared with our Gift Box Items Lists here and the item is still missing, then please contact TinyCo.
I CAN’T GET INTO THE GAME, HELP!
Reports of Players not able to get into the game after the updates hit. There are a few different issues going on here. If you are linked to a Facebook/Email account, try the standard uninstall/reinstall and log back into that saved account. Outside that, there are other causes they are currently looking into so you may want to reach out to them.
MY DEVICE ISN’T COMPATIBLE???!! WHERE DID THE APP GO??!
Reports of the “device not compatible” with the game anymore and/or the App completely going missing from the App Markets. Hang in there. There is actually ANOTHER version of Android Update coming out to help with those other devices to allow players to still be able to play the game. We will try to announce when it hits. This same issue may cause some players to not even see the App anymore in your market until your compatible version is available. So Patience. I know that part is tough, but they are trying to get as many devices as possible to work with the game.
I CAN’T LAUNCH FURBALS, HELP!!
There was a patch sent out to resolve this, so if you are still experiencing the issue please ensure you do have the latest App Market Update for the game. If your account is linked to an Email or Facebook, you can even try an uninstall/reinstall to make sure you don’t have the corrupted version any longer.
WHY AM I NOT GETTING VERY MUCH WRAPPING PAPER DROPS?
Wrapping Paper is a mixed dropped along with Christmas Cookies and Clams. So you will NOT get one every time you bomb the Procrastinators. It is a chance. For myself, the more I bombed in one shot (BOTH of them) the more Wrapping Paper Stockings dropped. Also, with the newer version Update you can tap on them to stop them from moving. Making it easier to get a group together to bomb.
SANTA’S WISH LIST ITEMS DIDN’T START TASKS, WHY?
Some of the tasks do not show up right away, but they will come. Stewie’s and Seamus’ task are currently being worked on.
There is the majority of what we are seeing right now going on in the game. As always, we will try to help out all we can. You can find Basic Troubleshooting, help with Crashing/Lagging, and of course how to Contact TinyCo.
Hope this helps with some of your questions/concerns. If not, let us know.