UPDATE: So apparently a Klingon or something took over Santa’s Village as THIS is what many are reporting seeing (good luck translating it)…
Empty id in virtual T
*Bpc:: ConfigObjectFactory:: newObjectForld ( contstring &) const[ T= Bpc:: EventBuilding Phase]
So if YOU are having the issue, please report it to them ASAP from your game. In the meantime if one of you could send me a screenshot, I already reported it but I am not having the issue to show them the pop up. firstname.lastname@example.org
Hey there Jolly Happy People? Lol. Hopping on by to help out with updates on some items we have been seeing asked about around the comments.
So Alissa and myself have been hopping all around the comments and seeing some issues/questions that many of you were reporting. Many we passed on to TinyCo and this is the updates we received back.
WHERE DID THE FESTIVE ARCHES IN BLUE GO?
The Festive Arches in Blue will make a return in another location. Just keep an eye for them. I will update more on the details of their new location later. 🙂
WHAT HAPPENED TO THE CLAM SHUCKING TASK?
Many players just now getting to questlines from the past were noticing items/tasks missing. One of them the R&B Records Task for this. The issue was corrected and the drops should be back in the game. Please let us know if they are not.
WHAT HAPPENED TO THE WILD WILD MAYOR WEST TASK?
Many players reported the task for Brian to Fact Check the Internet was having issues. The issue was reported, they corrected it. Please let us know if you still run into issues with this one.
WHY DO THE GIFT BOXES SHOW CHRISTMAS COOKIES PRIZE IMAGE AS STOCKINGS?
While wrapping the Gift Boxes, I noticed the wording and images in them didn’t match for the Material Prize. Issue was reported, they are looking into it. Will update when we get more info on this one. This includes reporting they disappear even if not wrapped, last one.
MANY PLAYERS (iOS MAJORITY) HAVE NO CHARACTER SOUND?
Several players wrote in using iOS devices stating the sound for a lot of Characters in the game were gone. Issue was reported. They are currently looking into it. Please let them know you are impacted by in game messaging.
FACEBOOK GAME WENT TO LEVEL 1 AND UNABLE TO RELOAD GAME?
A handful of players are stating through troubleshooting or other methods, their account unlinked from Facebook and they are unable to get it back. This issue is being monitored closely. The following is what TinyCo requested player do to help resolve issue.
Use the in game messaging from the NEW Level 1 game to contact them. Don’t delete it so you can see the response. Send them the following info (post it here as well please). They are tracking it to see if just Facebook impacted or other log in methods as well.
- What were they were trying to do when the account reverted to level 1?
- If their account has ever reverted before
- If these accounts are *only* Facebook – does it happen with G+, usernames, or non-accounts?
So if YOU ran into this, please follow the steps above. The key is to message from the NEW game. They are watching specifically for those.
ERROR MESSAGE “ChildName ModelBG Not Found” WHILE OPENING WRAPPED GIFT?
A very small few reports of this Error Message has shown up. If YOU are experiencing this, please contact TinyCo from within your game so they are aware and can track the cause of the Error.
So there is the basic list of things we are seeing around the game. Again, if YOU have an issue and the basic troubleshooting does not fix it…look around our site…the answers to help may just be a click on our Search Menu away. If you still can’t resolve the issue, feel free to Contact TinyCo using ONLY the methods listed HERE.
We will continue to monitor as we always do for any major trending issues/questions and pass them along as well as update you with the results. Let us know if this was helpful to you.
UPDATE BUNNY: Due to many asking for the option I am placing the details here. They can also be found on the main Account Setup post.
TinyCo has created a way for players to REMOVE the link to the current account and change it to another. However, do so with HIGH caution. FOLLOW THE STEPS CLOSELY!!
First, you need to be updated to at LEAST Version 1.5 of the game.
The main thing is first to log your current status (like a screenshot of the money/clams/level etc). Then take a screenshot of your Player ID (menu, account, long number lower right corner as seen in images above). This is to ensure you have an record of where you are game wise.
Once that is done, then the process starts. In that same Account screen if you are for instance a Facebook User, you will see a blue button option to “Delete Facebook” with your Facebook name in the ( ). This is essentially the button to REMOVE that option. Facebook, Google +, Email, etc.
Tapping the DELETE option will delete the link between your account and your game. Once you do that, you can re-link it to the profile you want.
Now when you are ready to link the new account, follow the steps near the top of this post and just make sure your link it to the new Facebook and not the one you just removed it from. (As the game may recognize the current account you are logged into on your device you are playing on.)