UPDATE 12/30/14: Per TinyCo…
We’ve just pushed a fix for iOS crashes on the loading screen, Please try logging in!
Hey there Hoppereenos!
Bouncing by with some more Q&A updates for you and the “issues” we are seeing players comment about.
Sit tight as I break them down…
First off, if you do not see tasks or are missing some… make sure you have room. This means clear out some from your task menu or nothing new will be able to pop up.
EVENT ENDING PREMATURELY
There are a few things going on here. It could be your device is no longer compatible with the game, or something else. Either way, you will need to contact TinyCo for further help on this one. Through your game menu if you can get to it. Email email@example.com if you can’t. Make sure you put “Event Ending Prematurely” in the notes.
WHERE IS THE KISSMASS CONCERT TASK?
Per TinyCo, as long as you have BOTH KISS Characters AND the KISS Stage… this tasks should kick off from Peter some point around “All About the Bass” Part 1 OR “Do You See What I See” Part 1. Beyond that, contact them from your game.
This is JUST the two doing their “Rock Out” tasks, so if you tapped on by real fast…you may have missed it completing.
CAN’T “UNLOCK” A CHARACTER
Once you complete collection for a Characters items, the lil Padlock above them highlights and “bounces” so you can tap on it and “unlock” the Character. Many of you stated that you tried this with a Character (like Babs) and the game shut down or nothing happened. They are aware of it and we did report it just before the Holiday. The issue is still being looked into and we will update you when we hear more on its progress.
MISSING ITEMS FROM GIFT BOXES
We again reported to TinyCo that players stated they’re missing items like the Yule Log. We again were sent back same info as before… All the players contacting them had the item sitting in their Inventory. So please, check there first and check VERY THOROUGHLY. Every single section and tab to make sure you do not miss it. The Yule Log is a small item. Many of these items you can scroll right on past. Also, make sure you are in the INVENTORY and not the Menu. You will know as the Menu items have prices on them. If you see $$$ or Clams costs…you are in the Menu.
POLKA DOT BOX DISAPPEARED
It is supposed to do that. As with any of the Boxes past and present, they are set up for the purpose of Buildings, Costume, and Decorations. ANYTHING else is an extra (this means Materials and Clams). So…if you got all the main items (Buildings, Decorations, Costumes) the box will go as it served its purpose. Elf Peter Costume jumped right to my Peter Character, so make sure you check there for it. The rest usually go to Inventory, so check there.
ELF PETER QUESTLINE
This was a LITTLE two part. Get the costume. Build a snowman. Done. That’s it. You may have completely missed it if you tapped too fast and made him build one right away.
As for the rest, still NOTHING reported of anything more coming…so you can wait and see…or buy items to sell back for $$$ if you need it. NOTHING on questline extensions. Pretty much…this is it as the Pop Up in the game stated. NOTHING on the “Not Compatible” items update yet.
Hope that helps to clear up the majority of things we are seeing. Hang in there, we are just about done.
p.s. YES!!! We saw the New Year’s Pop Up too. When more details are available, you can be sure we will share them. 😉